What infection are you dealing with?MyWebSearch
is one of many browser toolbar add-ons
(to include MyWay Searchbar
, MySearch, MyWay Search Assistant, and MyWay Speedbar) which are created and distributed by Ask Jeeves
. These toolbars are often bundled with "free software
" such as wallpaper and screensavers offered by third party software vendors and part of the Fun Web Products suite of utilities (Smiley Central, Cursor Mania, FunBuddyIcons, FunWebProducts, MyFunCards, My Mail Stationary, My Mail Signature, PopSwatter, Popular Screensavers, Webfetti, My Way website portal, etc). The toolbar is also aggressively offered via annoying banner ads and pop ups advertised on third party web sites that target kids. For a more detailed overview, refer to the Ask Jeeves Software Review
conducted by Sunbelt Software Research Center.
MyWebSearch and MyWay were pre-installed on new Dell computers
starting in November 2004 as reported in The Pharmer In The Dell
. Dell had a link to "What is the Dell MyWebSearch Home Page?
" but it was redirected to The "Dell My Way" Home Page
and at some point removed. Dell now uses the "Dell Search Assistant
" where they address many of the same concerns previously addressed in the redirected link.
Although MyWebSearch is not technically spyware, the program uses tracking cookies
and transmits information regarding search requests performed through the toolbar's search facility. Some anti-virus and anti-malware programs detect the toolbar
as a non-viral threat
(i.e. not-a-virus:AdTool.Win32.MyWebSearch) or Potentially Unwanted Program
, while others (Spybot, Malwarebytes Anti-Malware, Ad-aware...) may detect or remove individual files and registry entries. However, even after these security tools remove files/registry entries, remnants previously undetected may still be found during subsequent scans
Your Malwarebytes Anti-Malware log indicates you are using an outdated database version
The database shows 5363
. Last I checked it was 6412
Please update it through the program's interface <- preferable method
. If malware is blocking you from updating, then manually download the database definitions from one of the following locations (they may not be the most current as manual updates are behind in version level compared to updates from within the program
) and just double-click on mbam-rules.exe
Then perform a new Quick Scan
in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally
will prevent Malwarebytes' from removing all the malware. When done, click the Logs
tab and copy/paste the contents of the new report in your next reply.