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Rootkit problem: TDSS Killer Fails, Google redirects


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24 replies to this topic

#1 dmal9

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Posted 21 April 2011 - 12:40 AM

Hello there,

I have a suspected Rootkit problem that I hope someone can help me with. I have been getting redirects to ads from google searches and upon restarting I receive the yellow and red Trendmicro error message that says I have a boot virus. Upon booting, there's also an error tht wants to open "1f02ytl.exe" from my Temp folder but cannot find it. Also TDSS Killer does not open, it reaches 80% on intialization then fails to open.

I've tried a lot of different things to try to get rid of this but have been unsuccessful.. I've scanned with Malwarebytes but did not find anything on the last scan, though earlier scans found and deleted various trojans (Trojan.Hiloti, Trojan.Downloader, Malware.Packer.Gen, Trojan.Agent and Rootkit.TDSS). I've also used ESET online scanner, SUPER Anti Spyware, Avast but have not found anything.

Attached are my DDS and GMER logs
Any help would be appreciated, thanks

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Henry at 6:30:38.22 on Thu 04/21/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1535.1027 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Henry\Desktop\New Folder\dds.scr
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Obakavesazuyufom] rundll32.exe "c:\windows\otirafox.dll",Startup
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\henry\startm~1\programs\startup\setup_~1.lnk - c:\documents and settings\henry\desktop\virus removal tool\setup_9.0.0.722_10.04.2011_10-43\startup.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://myvpn.ubc.ca/CACHE/stc/1/binaries/vpnweb.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\henry\applic~1\mozilla\firefox\profiles\skp6ftoy.default\
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 49414
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\documents and settings\henry\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: c:\windows\system32\tvuax\npTVUAx.dll
.
============= SERVICES / DRIVERS ===============
.
R0 02459412;02459412 Boot Guard Driver;c:\windows\system32\drivers\02459412.sys [2011-4-10 37392]
R1 02459411;02459411;c:\windows\system32\drivers\02459411.sys [2011-4-10 128016]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 165264]
R1 MpKsl426badfe;MpKsl426badfe;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{3817939b-a6ca-49bc-a0a5-235ba4ea9bf6}\MpKsl426badfe.sys [2011-4-21 28752]
R1 setup_9.0.0.722_10.04.2011_10-43drv;setup_9.0.0.722_10.04.2011_10-43drv;c:\windows\system32\drivers\0245941.sys [2011-4-10 315408]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2009-12-17 497856]
S0 frgiarrc;frgiarrc;c:\windows\system32\drivers\esfl.sys --> c:\windows\system32\drivers\esfl.sys [?]
S1 MpKsl00f3cdb2;MpKsl00f3cdb2;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{451ec640-146f-4a2d-aa05-3269b49a7400}\mpksl00f3cdb2.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{451ec640-146f-4a2d-aa05-3269b49a7400}\MpKsl00f3cdb2.sys [?]
S1 MpKsl0ad48d6f;MpKsl0ad48d6f;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{49b4b051-069d-4de6-bafc-38dd403491f1}\mpksl0ad48d6f.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{49b4b051-069d-4de6-bafc-38dd403491f1}\MpKsl0ad48d6f.sys [?]
S1 MpKsl4848fb4d;MpKsl4848fb4d;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{0cc78631-000a-4376-a9c5-2a96a35af785}\mpksl4848fb4d.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{0cc78631-000a-4376-a9c5-2a96a35af785}\MpKsl4848fb4d.sys [?]
S2 MouseDriver;MouseDriver;c:\docume~1\henry\locals~1\temp\MouseDriver.bat [2011-4-20 62]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\4d.tmp --> c:\windows\system32\4D.tmp [?]
S3 PTSimBus;PenTablet Bus Enumerator;c:\windows\system32\drivers\ptsimbus.sys --> c:\windows\system32\drivers\PTSimBus.sys [?]
S3 PTSimHid;PenTablet Simulated HID MiniDriver;"c:\windows\system32\drivers\ptsimhid.sys" --> c:\windows\system32\drivers\PTSimHid.sys [?]
S3 xhunter1;xhunter1;\??\c:\windows\xhunter1.sys --> c:\windows\xhunter1.sys [?]
.
=============== Created Last 30 ================
.
2011-04-21 13:28:27 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{3817939b-a6ca-49bc-a0a5-235ba4ea9bf6}\MpKsl426badfe.sys
2011-04-21 12:16:14 -------- d-----w- c:\program files\AVAST Software
2011-04-21 12:16:14 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVAST Software
2011-04-21 11:26:35 -------- d-----w- c:\program files\Sophos
2011-04-21 03:12:26 -------- d-----w- c:\program files\ESET
2011-04-20 20:25:52 7071056 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{3817939b-a6ca-49bc-a0a5-235ba4ea9bf6}\mpengine.dll
2011-04-20 19:34:49 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-04-20 18:31:23 0 ----a-w- c:\documents and settings\henry\ntuser.tmp
2011-04-20 18:31:12 54016 ----a-w- c:\windows\system32\drivers\dpxclhjg.sys
2011-04-20 16:44:02 0 ----a-w- c:\windows\Sdolotevigulusef.bin
2011-04-20 16:43:45 -------- d-----w- c:\docume~1\henry\locals~1\applic~1\{27CED94A-1477-49F5-B338-3E1DD3EE903C}
2011-04-10 21:50:50 -------- d-----w- c:\docume~1\alluse~1\applic~1\SecTaskMan
2011-04-10 08:08:16 37392 ----a-w- c:\windows\system32\drivers\02459412.sys
2011-04-10 08:08:16 315408 ----a-w- c:\windows\system32\drivers\0245941.sys
2011-04-10 08:08:16 128016 ----a-w- c:\windows\system32\drivers\02459411.sys
2011-04-06 05:01:43 -------- d-----w- c:\program files\iPod
2011-04-04 21:47:28 -------- d-----w- c:\docume~1\henry\locals~1\applic~1\PackageAware
.
==================== Find3M ====================
.
2011-02-18 23:36:58 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-03 01:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST3320620A rev.3.AAC -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x88F486D8]<<
_asm { PUSH EBP; CALL 0x6; }
1 nt!IofCallDriver[0x804E37D5] -> \Device\Harddisk0\DR0[0x89909AB8]
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x8986133B
user & kernel MBR OK
.
============= FINISH: 6:33:01.71 ===============

Attached Files


Edited by dmal9, 21 April 2011 - 08:46 AM.


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#2 CatByte

CatByte

    bleepin' tiger


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Posted 21 April 2011 - 07:42 PM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 dmal9

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Posted 21 April 2011 - 08:27 PM

Hi CatByte, thanks for your help. I really appreciate it.
I have run ComboFix and attached the log

Attached Files

  • Attached File  log.txt   14.87KB   6 downloads


#4 dmal9

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Posted 21 April 2011 - 08:48 PM

Just an update, I'm still getting redirects from google. I haven't tried anything else yet..

#5 CatByte

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Posted 21 April 2011 - 08:48 PM

Hi

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://www.bleepingcomputer.com/forums/topic392645.html/page__view__findpost__p__2216603

File::
c:\documents and settings\Henry\ntuser.tmp
c:\windows\Sdolotevigulusef.bin

DirLook::
c:\documents and settings\All Users\Application Data\SecTaskMan

Collect::
c:\windows\system32\drivers\esfl.sys

Registry::
[-HKEY_LOCAL_MACHINE\system\currentcontrolset\control\keyboard layouts\e0200804]

Driver::
frgiarrc

FireFox::
FF - ProfilePath - c:\documents and settings\Henry\Application Data\Mozilla\Firefox\Profiles\skp6ftoy.default\
FF - prefs.js: network.proxy.http_port - 49414

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#6 dmal9

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Posted 21 April 2011 - 09:33 PM

Attached File  ComboFix.txt   36.28KB   6 downloadsI stepped away for a second and during the scan the screen became black and the program was unresponsive.. I restarted and upon restarting ComboFix generated the log attached.
Should I try running it again?

Edited by dmal9, 21 April 2011 - 09:34 PM.


#7 CatByte

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Posted 21 April 2011 - 09:55 PM

Hi,

no it accomplished what I needed it to do

please do the following:

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

NEXT

Please advise how the computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#8 dmal9

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Posted 22 April 2011 - 05:22 AM

The Malwarebytes scan did not find anything, but the ESET scan found some threats, though they were not removed.
I'm still experiencing google redirects and sound is still not working either.


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6417

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/22/2011 1:02:39 AM
mbam-log-2011-04-22 (01-02-39).txt

Scan type: Quick scan
Objects scanned: 149799
Time elapsed: 4 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Attached Files



#9 CatByte

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Posted 22 April 2011 - 07:27 AM

The items found by ESET are in old system restore points or already in quarantine.

Please do the following:

Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • Only if Malicious objects are found then ensure Cure is selected
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)

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#10 dmal9

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Posted 22 April 2011 - 12:20 PM

TDSS Killer still does not start.. It reaches 80% then displays the same error. I've also tried renaming it but that did not work either

#11 CatByte

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Posted 22 April 2011 - 12:29 PM

Please download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it

Posted Image
Click the "Scan" button to start scan


Posted Image
On completion of the scan click save log, save it to your desktop and post in your next reply

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#12 dmal9

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Posted 22 April 2011 - 12:37 PM

Here is the log, I bolded what came up in red

aswMBR version 0.9.4 Copyright© 2011 AVAST Software
Run date: 2011-04-22 10:35:55
-----------------------------
10:35:55.468 OS Version: Windows 5.1.2600 Service Pack 3
10:35:55.468 Number of processors: 1 586 0x204
10:35:55.468 ComputerName: LAM UserName:
10:35:57.125 Initialize success
10:36:10.031 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
10:36:10.031 Disk 0 Vendor: ST3320620A 3.AAC Size: 305245MB BusType: 3
10:36:10.031 Device \Driver\atapi -> DriverStartIo 8987533b
10:36:10.031 Disk 0 MBR read error
10:36:10.031 Disk 0 MBR scan
10:36:10.031 MBR BIOS signature not found 0
10:36:10.031 Disk 0 scanning sectors +625121280
10:36:10.046 Disk 0 scanning C:\WINDOWS\system32\drivers
10:36:16.515 Service scanning
10:36:17.734 Disk 0 trace - called modules:
10:36:17.734 ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x88d7d4c0]<<
10:36:17.734 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x898bdab8]
10:36:17.734 Scan finished successfully

Edited by dmal9, 22 April 2011 - 12:38 PM.


#13 CatByte

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Posted 22 April 2011 - 12:47 PM

Re-Run aswMBR

Click Scan

On completion of the scan

Click the FIXMBR Button

Posted Image


Save the log as before and post in your next reply

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#14 dmal9

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Posted 22 April 2011 - 12:57 PM

I get an error as the MBR won't fix.. Also I've noticed Microsoft security essentials is unable to update

aswMBR version 0.9.4 Copyright© 2011 AVAST Software
Run date: 2011-04-22 10:54:19
-----------------------------
10:54:19.906 OS Version: Windows 5.1.2600 Service Pack 3
10:54:19.906 Number of processors: 1 586 0x204
10:54:19.906 ComputerName: LAM UserName:
10:54:29.234 Initialize success
10:54:48.562 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
10:54:48.562 Disk 0 Vendor: ST3320620A 3.AAC Size: 305245MB BusType: 3
10:54:48.562 Device \Driver\atapi -> DriverStartIo 8987533b
10:54:48.562 Disk 0 MBR read error
10:54:48.562 Disk 0 MBR scan
10:54:48.578 MBR BIOS signature not found 0
10:54:48.578 Disk 0 scanning sectors +625121280
10:54:48.578 Disk 0 scanning C:\WINDOWS\system32\drivers
10:54:53.937 Service scanning
10:54:54.906 Disk 0 trace - called modules:
10:54:54.906 ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x88d7d4c0]<<
10:54:54.906 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x898bdab8]
10:54:54.906 Scan finished successfully
10:55:04.328 Disk 0 MBR fix error
10:55:09.859 Disk 0 MBR fix error
10:55:13.140 Disk 0 MBR fix error
10:55:14.734 Disk 0 MBR fix error
10:55:15.843 Disk 0 MBR fix error

#15 dmal9

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Posted 22 April 2011 - 12:59 PM

I just clicked it one more time, and received an error, is this significant?

"Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience."




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