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Comp Says It Is Online But Will Not Perform


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#1 zpah018

zpah018

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Posted 31 December 2005 - 07:58 AM

Hi

My computer has wireless internet connection and although it says it is online with signal strength good-excelent and the other computors in my house have no problem I cannot access the internet. When I try internet explorer it asks me if I want to work offline or to try again. When I try Firefox it says that my homepage cannot be found.

I have checked all my internet connection settings and they seem to be correct. I think I am infected with several different trojan horse viruses but cannot yet get rid of them.

Can you please help me as i desperately need to be able to access the internet from my computor and want to clear my computor of viruses.

Thanks,
Ellen

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#2 Jesse Bassett

Jesse Bassett

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Posted 31 December 2005 - 09:41 AM

Have you tried a reboot? Sometimes the only problem results in clicking the mouse too many times, which can be fixed by a reboot.
Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007




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