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Can I trust portablescannerprotectionfree site which identified viruses on my computer?


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#1 lizziemarge

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Posted 20 April 2011 - 05:49 PM

Hi

I have a HP Pavilion dv6000, use Microsoft Vista and use free Avira AntiVir Personal. When browsing the web a webpage popped up which seems to have identified viruses on my system which haven't been detected by Avira. I have pasted the detail below.

System txifro
Shared Documents 5 Viruses foundMy Documents Viruses found
Hard drive
Hard drive (C:) 5 Viruses found
Security
Windows Security Security is affected by virus100%
Checking: c:\users\atmadm.exe
Your Computer is infectedName Type Threat level
Trojan.Fakealert.355 Virus Medium
Trojan Horse IRC/Backdoor.SdBot4.FRV Virus Critical
Trojan Horse Generic11.OQJ Virus High
Trojan-Downloader.Win32.Tibs.tc Virus Medium
Adware.Win32.Winad Virus Critical
Recommend: Click "Start Protection" button to erase all threats

I don't know whether I can trust this site, or whether it's a spam site which I should ignore. I didn't manually start a scan of my machine, it just popped up when web browsing. I'd appreciate any advice about whether I should just ignore this, or perhaps remove Avira and purchase an alternative anti-virus if this isn't identifying all the issues on my computer.

Many thanks in advance for any help you can give.

Edited by lizziemarge, 20 April 2011 - 05:50 PM.


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#2 boopme

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Posted 20 April 2011 - 08:25 PM

This sounds dubious. We have a massive list of these. You can look here Spyware Removal. I would suggest you do not install it .
Did it have a name.. That would help me ID it for you.
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#3 lizziemarge

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Posted 21 April 2011 - 01:22 AM

Thanks for your quick reply. It didn't have a name, it looked like my own 'My Computer' page, with the details of where the viruses where. The webpage was the portablescannerprotectionfree.com site.

I won't agree to removing the identified viruses, and will look at your link and do some research about anti-virus software. I'm not sure that the free Avira AntiVir Personal is sufficient.

Thanks again.

#4 boopme

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Posted 21 April 2011 - 08:50 AM

You're welcome. Google search returns nothing for that site. Do you have a portable scanner installed?

Lets do a scan.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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