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PUM.hijack.startmenu


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#1 edcomitz

edcomitz

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Posted 20 April 2011 - 02:39 PM

Based on the following symptoms my pc appears to have been compromised.

A few days ago I encountered an alert from my antivirus (AVAST) that it had prevented an intrusion. Since then my shared network printers either have failed to work at all or appear and disappear intermittantly from the queue. The overall performance of the server has slowed as well.

I installed Malwarebytes and during its initial scan reported an item called pum.hijack.startmenu and quarantined it.

Malwarebytes continues (10 second intervals) to block two IP addressses as well which it identifies as potentially malicious
204.13.160.143
204.13.161.145
Type:outgoing

Please Help,
Ed Comitz
OS: Windows Server 2003
Dell Power Edge 1800

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#2 Budapest

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Posted 20 April 2011 - 04:41 PM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Then post your DDS and GMER logs as a reply to this topic. Once you have done that I will remove my reply and consolidate the posts so that you retain your correct place in the queue.

If you can produce at least some of the logs, then please explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Budapest

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Posted 26 April 2011 - 04:09 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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