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Combofix log


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3 replies to this topic

#1 gtucker

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Posted 20 April 2011 - 01:37 PM

I used Combofix to scan an XP computer for a virus. This is the first time I use combofix.
The instructions say to post the results of the log on this site for help in analyzing the contents.
I'm not sure if the scan completely took care of the problem and I would like it if someone could
take a look at the log and let me know if there are additional concerns.
This computer is on a windows 2008 R2 domain network. It has the latest patches. The only software on
this workstation is Office 2007.

thanks a bunch.

Glenda Tucker
gtucker@Removed to protect from spambots. ~ OB

Attached Files


Edited by Orange Blossom, 20 April 2011 - 01:46 PM.
Moved to log forum. ~ OB


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#2 Blind Faith

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Posted 30 April 2011 - 02:56 PM

Hello and welcome to Bleeping Computer :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log




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#3 gtucker

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Posted 03 May 2011 - 09:13 AM

thank you for replying but the problem has been resolved. Had to get the user's computer back in place.
You can close this issue.

sincerely


gtucker

#4 SpySentinel

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Posted 08 May 2011 - 12:32 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact Me or another staff member with the address of the thread.

Everyone else please begin a New Topic.
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