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Trouble with Google Redirect Virus


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#1 mephisto1917

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Posted 20 April 2011 - 12:46 PM

I'm pretty sure I've gotten the Google Redirect virus on my HP Mini netbook, running Windows XP Home edition. I noticed the problem yesterday when my search results were being redirected. It may be related to a nasty fake spyware program I picked up and (seemingly) removed last week. It was called Antivirus Antispyware. I used the RKill tool from this forum and Malwarebytes to get rid of it.

But now, it seems I still have part of it or an unrelated Google redirect virus. My search results on Google go to unrelated marketing websites. I also noticed that my computer starts to run very slowly for awhile, with an instance of svchost.exe taking up all my CPU until I manually end it from the Task Manger. I tried scanning with Malwarebytes, but it comes up clean without detecting anything.

Any help getting rid of this virus would be greatly appreciated. Please let me know what program I should start with to scan, and I'll post my logs ASAP. Thanks!

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#2 techextreme

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Posted 21 April 2011 - 01:56 PM

Hi mephisto1917,

Please download GMER from one of the following locations and save it to your desktop:

* Main Mirror
This version will download a randomly named file (Recommended)
* Zipped Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

* Disconnect from the Internet and close all running programs.
* Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
* Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
* Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
Posted Image

* GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
* If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
* Now click the Scan button. If you see a rootkit warning window, click OK.
* When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
* Click the Copy button and paste the results into your next reply.
* Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#3 mephisto1917

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Posted 25 April 2011 - 10:44 PM

Hello,

Thanks for the response, and my apologies for the delay of several days. Just a quick update: I ended up using TDSS Killer a few day's ago, and it seems the redirect problem is gone. However, I'm not sure if the virus changed some settings or if I still have a touch of something else. I feel like my computer is running a little more strained than usual, with more CPU getting used up. Here's my GMER log:

GMER 1.0.15.15570 - http://www.gmer.net
Rootkit scan 2011-04-25 22:41:52
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 WDC_WD1600BEKT-60V5T1 rev.12.01A12
Running: gmer.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\ufnyyfow.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 wdf01000.sys (WDF Dynamic/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----


Looks like not much was found. Please let me know what I should do next. Thanks!

#4 techextreme

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Posted 26 April 2011 - 07:01 AM

Hi mephisto1917,

Ok, so you used TDSSkiller and cleaned up the redirects. Let's Re-run Malwarebytes ( I will give you some instructions below ) and SuperAntispyware and see if there still isn't something sitting in the background giving you problems. I'm also going to have you run an Online Virus Scan.

Scan for Spyware/Adware

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware Free version and save it to your desktop.

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.


alternate download link 1
alternate download link 2

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.

On the Scanner tab:

  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.

Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
  • First

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:

  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.

  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start.(the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\Eset\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.

Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#5 mephisto1917

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Posted 26 April 2011 - 09:32 PM

Thanks for the reply. I couldn't figure out getting the ESET scanner to work. I tried clicking clicking the download link on their page in Internet Explorer, and it just took me the top of the page. Also tried running Explorer as administrator, but the only account I have is Owner. Please let me know if there's some other way to get this scan going.

Here are my logs from Malwarebytes and SAS. It seems both programs did find a couple additional trojans that were removed.


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6451

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/26/2011 7:26:56 PM
mbam-log-2011-04-26 (19-26-56).txt

Scan type: Full scan (C:\|)
Objects scanned: 209251
Time elapsed: 18 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Qoobox\quarantine\C\documents and settings\Owner\application data\Sun\eidbkzw.dll.vir (Trojan.Agent) -> Quarantined and deleted successfully.
c:\system volume information\_restore{4ebded65-56e5-4f3e-bb1b-a182c559bcf8}\RP149\A0017973.dll (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\macort.dll (Trojan.Hiloti) -> Quarantined and deleted successfully.

***

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/26/2011 at 09:00 PM

Application Version : 4.51.1000

Core Rules Database Version : 6932
Trace Rules Database Version: 4744

Scan type : Complete Scan
Total Scan Time : 00:31:11

Memory items scanned : 424
Memory threats detected : 0
Registry items scanned : 6444
Registry threats detected : 0
File items scanned : 16593
File threats detected : 28

Adware.Tracking Cookie
.collective-media.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.doubleclick.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.kontera.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.questionmarket.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.questionmarket.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
.tribalfusion.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\rrx9gt0v.default\cookies.sqlite ]
s0.2mdn.net [ C:\Documents and Settings\LocalService\Application Data\Macromedia\Flash Player\#SharedObjects\A6BKYUTY ]
media1.break.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\VSLVQCNQ ]
C:\Documents and Settings\NetworkService\Cookies\system@dc.tremormedia[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@bizzclick[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@educationcom.112.2o7[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@advertise[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@adserver.adtechus[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@cdn.jemamedia[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@search.clicksare[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@tribalfusion[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@questionmarket[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@search.321findit[1].txt
s0.2mdn.net [ C:\Documents and Settings\Owner\Application Data\Macromedia\Flash Player\#SharedObjects\F3BZDWLN ]

Trojan.Agent/Gen-Downloader[FakeSoft]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{4EBDED65-56E5-4F3E-BB1B-A182C559BCF8}\RP149\A0017976.DLL

Trojan.Agent/Gen-Nullo[Short]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{4EBDED65-56E5-4F3E-BB1B-A182C559BCF8}\RP155\A0024351.DLL



Please let me know how things are looking and what steps I should take next. Thanks again!

#6 techextreme

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Posted 27 April 2011 - 06:15 AM

HI mephisto1917,

Ok, if Eset is giving you problems, it's possible it can be attributed to a problem with Internet Explorer. Let's try resetting Internet Explorer and retry the Eset Scan.

We're going to Reset All Internet Explorer Defaults. Open Internet Explorer and click on Tools, then Internet Options. Once there you want to click on the Advanced Tab.

Closer to the bottom of the page, click the Reset button.

Posted Image

The logs from both Malwarebytes and Super Antispyware look good and they were both able to take care of a few "nasties".

Let me know how you make out with resetting IE and retrying the Eset scan.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#7 mephisto1917

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Posted 01 May 2011 - 12:02 AM

Hello,

Your instructions worked and I was able to get the ESET scanner working. It found a couple other trojans and removed them. Here's the log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17096 (vista_gdr.110211-1830)
# OnlineScanner.ocx=1.0.0.6427
# api_version=3.0.2
# EOSSerial=e7d5bd87917d944998e02ee1d7d870c7
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-05-01 04:21:48
# local_time=2011-04-30 11:21:48 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 10646012 10646012 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=61000
# found=3
# cleaned=3
# scan_time=2156
C:\Qoobox\Quarantine\C\WINDOWS\system32\6to4v32.dll.vir probably a variant of Win32/Wimpixo.AA trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Qoobox\Quarantine\C\WINDOWS\system32\itlnfw32.dll.vir a variant of Win32/Koblu.A trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\System Volume Information\_restore{4EBDED65-56E5-4F3E-BB1B-A182C559BCF8}\RP149\A0017975.dll probably a variant of Win32/Wimpixo.AA trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C



Please let me know if I should move ahead with anything else. I also had one other concern: I used a portable flash drive to get TDSSKill on my computer, which removed the redirects. I'm aware of some viruses that can get onto flash drives and was wondering if there's any way I can scan the drive without it harming my computer, if something got on there? I haven't used the USB drive since, so I'm not sure if it's still clean or infected. Thanks again for your assistance.

#8 techextreme

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Posted 02 May 2011 - 06:28 AM

Hi mephisto1917,

We can use flash disinfector to disable any Autoruns on your flash drive then use your normal antivirus to scan the flash drive for any infections.

Please run Flash Disinfector on both clean and infected PC.

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.

  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.

Once you have gone through Flash Disinfector, run a scan of your flash drive with your Antivirus.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca




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