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Audio Ads and IE Script Error pop-ups


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3 replies to this topic

#1 Heather B

Heather B

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Posted 20 April 2011 - 11:17 AM

I am working on a computer that came to me pretty messed up. When I first started it up, it would not open any executable files. I found a registry fix and was able to finally get it to a point where I could run Malwarebytes and put AVG on it to run scans. The original problem was 'the internet isn't working'. Anyway, Malwarebytes removed a bunch of items and AVG also found and cleaned several issues. The computer seemed to be cleaned up. But then audio ads started playing over the speakers and random Script Error messages are popping up. Obviously, there still is a problem.


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Riki at 11:11:44.90 on Wed 04/20/2011
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2039.1184 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\lxczcoms.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Lexmark 1200 Series\LXCZbmgr.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\explorer.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Riki\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
mRun: [lxczbmgr.exe] "c:\program files\lexmark 1200 series\lxczbmgr.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\riki\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\users\riki\desktop\PartyPoker.lnk
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\riki\appdata\roaming\mozilla\firefox\profiles\80ehys17.default\
FF - prefs.js: browser.startup.homepage - google.com
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?invocationType=bu10aiminstabie7&sredir=2706&query=
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\users\riki\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
============= SERVICES / DRIVERS ===============
.
R3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
R3 VSTHWBS2;VSTHWBS2;c:\windows\system32\drivers\VSTBS23.SYS [2009-7-13 266752]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-4-19 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 CASprint;Sprint Con App Svc; [x]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files\common files\creative labs shared\service\CTAELicensing.exe [2009-11-11 79360]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2009-8-21 30510960]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2008-10-15 20480]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2008-10-15 174336]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2009-8-21 4639136]
S3 WatAdminSvc;WatAdminSvc;c:\windows\system32\wat\WatAdminSvc.exe [2010-2-24 1343400]
.
=============== Created Last 30 ================
.
2011-04-20 14:53:46 -------- d-sh--w- C:\$RECYCLE.BIN
2011-04-20 14:53:42 -------- d-----w- c:\users\riki\appdata\local\temp
2011-04-20 14:32:37 98816 ----a-w- c:\windows\sed.exe
2011-04-20 14:32:37 89088 ----a-w- c:\windows\MBR.exe
2011-04-20 14:32:37 256512 ----a-w- c:\windows\PEV.exe
2011-04-20 14:32:37 161792 ----a-w- c:\windows\SWREG.exe
2011-04-19 17:11:19 189520 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2011-04-19 17:05:44 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-04-19 13:20:57 -------- d-----w- c:\users\riki\appdata\roaming\AVG10
2011-04-19 13:19:12 -------- d-----w- c:\progra~2\Common Files
2011-04-19 13:17:31 -------- d-----w- c:\progra~2\AVG10
2011-04-19 13:15:48 -------- d-----w- c:\program files\AVG
2011-04-19 13:05:10 -------- d-----w- c:\progra~2\MFAData
2011-04-19 12:09:53 283648 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-04-18 19:39:01 -------- d-----w- c:\users\riki\appdata\roaming\Malwarebytes
2011-04-18 19:38:57 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-18 19:38:56 -------- d-----w- c:\progra~2\Malwarebytes
2011-04-18 19:38:53 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-16 22:58:58 -------- d-----w- c:\users\riki\appdata\local\Panther
2011-04-16 20:01:25 -------- d-----w- c:\users\riki\appdata\roaming\Mozilla-Cache
2011-04-16 20:00:21 -------- d-----w- C:\Programs
2011-04-14 23:06:26 311296 ----a-w- c:\windows\system32\drivers\srv.sys
2011-04-14 23:06:26 309760 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-04-14 23:06:26 113664 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-14 23:06:25 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-04-14 23:06:25 294912 ----a-w- c:\windows\system32\atmfd.dll
2011-04-14 23:06:23 28672 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-04-14 23:06:23 132608 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-04-14 23:05:43 2331136 ----a-w- c:\windows\system32\win32k.sys
2011-04-14 23:05:41 191488 ----a-w- c:\windows\system32\FXSCOVER.exe
2011-04-14 23:05:39 740864 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-14 23:05:38 1137664 ----a-w- c:\windows\system32\mfc42.dll
2011-04-14 23:05:37 1164288 ----a-w- c:\windows\system32\mfc42u.dll
2011-04-14 23:05:16 221696 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-04-14 23:05:15 95744 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-04-14 23:05:15 69632 ----a-w- c:\windows\system32\drivers\bowser.sys
2011-04-14 23:05:15 123392 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-08 09:35:36 6792528 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{43ef0778-8f7f-441a-885c-b891c87e8869}\mpengine.dll
2011-03-31 01:04:14 -------- d-----w- c:\program files\Snood 4
2011-03-26 00:18:34 -------- d-----w- c:\program files\WOMGames
.
==================== Find3M ====================
.
2011-04-19 17:05:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-04-19 12:09:53 1619456 ----a-w- c:\windows\system32\WMVDECOD.DLL
2011-04-19 12:09:53 135168 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-04-19 12:09:52 801792 ----a-w- c:\windows\system32\FntCache.dll
2011-04-19 12:09:52 739840 ----a-w- c:\windows\system32\d2d1.dll
2011-04-19 12:09:52 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-04-19 12:09:52 3181568 ----a-w- c:\windows\system32\mf.dll
2011-04-19 12:09:52 218624 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-04-19 12:09:52 196608 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-04-19 12:09:52 161792 ----a-w- c:\windows\system32\d3d10_1.dll
2011-04-19 12:09:52 1495040 ----a-w- c:\windows\system32\ExplorerFrame.dll
2011-04-19 12:09:52 1170944 ----a-w- c:\windows\system32\d3d10warp.dll
2011-04-19 12:09:52 107520 ----a-w- c:\windows\system32\cdd.dll
2011-04-19 12:09:52 1074176 ----a-w- c:\windows\system32\DWrite.dll
.
============= FINISH: 11:12:12.74 ===============

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:06:09 PM

Posted 28 April 2011 - 04:18 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 01 May 2011 - 02:25 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:06:09 PM

Posted 04 May 2011 - 11:22 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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