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Antivirus and Internet connection issues


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2 replies to this topic

#1 misshardy

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Posted 20 April 2011 - 02:03 AM

I have a Dell Inspiron 1525 purchased in 2008. It came with Windows Vista and Trend MicroPCillin trial. It has long been expired. I installed Avast free antivirus. It began playing havoc with my wireless conenction. So I uninstalled it and have added AVG now. But with both antivirus softwares, while running scans my system would hang at one point. Program files> common files> Microsoft shared> works shared> 1031> MSGR3EN.DLL
I suspect this is also causing trouble with my internet connection. It works fine during the day and starts slowing down at night around 10:30PM finally coming to a complete halt after midnight. I also cannot run any antispyware like AdAware as it would also hang my system and I would have to kill the power to shut the comp down.
I am really frustrated with this now. Can anyone help me?

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#2 m0le

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Posted 30 April 2011 - 06:29 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 m0le

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Posted 05 May 2011 - 08:22 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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