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HijackThis Log: Please help Diagnose, Very slow st


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#1 otis

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Posted 25 October 2004 - 08:34 PM

Logfile of HijackThis v1.98.2
Scan saved at 8:23:19 PM, on 10/25/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\lexbces.exe
C:\WINDOWS\System32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\netdde.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\System32\VetMsgNT.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\WINDOWS\system32\pctspk.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\program files\support.com\bin\tgcmd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\bgsmsnd.exe
C:\Program Files\Picasa\PicasaMediaDetector.exe
C:\WINDOWS\WinXPLoad.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\SBC\Connection Manager\CManager.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
c:\COMPAQ\CPQINET\CPQInet.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\WINDOWS\System32\wisptis.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\PROGRA~1\MICROS~4\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\DOCUME~1\mbritton\LOCALS~1\Temp\Temporary Directory 1 for hijackthisA.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redire...&c=2C01&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presario.net/scripts/redirec...&c=2C01&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O2 - BHO: Main Class - {9DD4258A-7138-49C4-8D34-587879A5C7A4} - C:\PROGRA~1\MSN\smarttag\MSNBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar1.dll
O3 - Toolbar: pdfMachine - {0E1230F8-EA50-42A9-983C-E22ABC2EED3F} - C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\bgstb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar1.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WinXPLoad] Rundll32 LoadDll,LoadExe WinXPLoad.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [CPQINKAGENT] C:\WINDOWS\System32\cpqinkag.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray
O4 - HKLM\..\Run: [Atomic.exe] C:\Program Files\Atomic Clock Sync\Atomic.exe
O4 - HKLM\..\Run: [bgsmsnd.exe] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\bgsmsnd.exe
O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program Files\Picasa\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo 820 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\system32\E_S17.tmp"
O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: EZ Firewall.lnk = C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\QUICKENW\bagent.exe
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .png: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for τε: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: ppctlcab - http://www.my-etrust.com/includes/pscanner/ppctlcab.CAB
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.bitstream.com/wfplayer/tdserver.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.my-etrust.com/includes/pscanner/axscanner.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/141a8acdb02ffabdf419/...ip/RdxIE601.cab
O16 - DPF: {5CE8C9BE-B561-4311-8C03-D6F6C1CAF7E1} (CSND_AX.ctlCSND_AX) - http://h71025.www7.hp.com/support/sndetect/CSND_AX.CAB
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {963BE66B-121D-4E6C-BF9F-1A774D9A2E41} (MSN Money Charting) - http://moneycentral.msn.com/cabs/webinst.exe
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/SharedCont...c/bin/cabsa.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://carpoint.msn.com/components/ocx/aut.../autopricer.cab
O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://www29.compaq.com/falco/SysQuery.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{248B1AE2-CF56-480C-A2E8-B3B8CD1BFA1E}: NameServer = 206.141.192.60 206.141.193.55

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#2 pskelley

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Posted 26 October 2004 - 10:14 AM

Hello otis, I am looking at your log and will have some information for you soon. Thanks...pskelley

Edited by pskelley, 26 October 2004 - 10:29 AM.

MS-MVP Windows Security 2007-08
Proud Member ASAP
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#3 pskelley

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Posted 26 October 2004 - 10:32 AM

Hello otis, Welcome to BleepingComputer forum. When you created the HijackThis log you should have received this message:
http://russelltexas.com/malware/images/unsafefolder.gif This message indicates that the temporary situation that HJT is in is not a safe one to save the backups needed for safety and the logs you will create.
Please follow the direction in ths link to correct this issue before proceeding with more of this fix.
http://www.netstar.me.uk/hjt/hjt.html

I see you have TeaTimer installed and that is a good thing, but we must turn it off during this fix as it will interfere with the fix. Right click on the TeaTimer icon near the clock and choose exit.

With all browser windows and programs closed, open HijackThis and put a check in front of the following line items, then click "Fix Checked"
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
(this is a valid Yahoo! toolbar, but there is a file missing that should interfere with the proper function. I would remove this and suggest they install it again if they use it)

O2 - BHO: Main Class - {9DD4258A-7138-49C4-8D34-587879A5C7A4} - C:\PROGRA~1\MSN\smarttag\MSNBHO.dll
http://computercops.biz/CLSID.html

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/141a8acdb02ffabdf419/...ip/RdxIE601.cab
-Netster

Click Start > Run and type "cleanmgr" without the quote, then OK. Allow windows to remove anything that it locates. Then empty the recycle bin and reboot the computer. Surf a bit then post a new log in this same thread
using Add Reply, please include any feedback about how the computer is running.

Thanks...pskelley
HJT Trainee
MS-MVP Windows Security 2007-08
Proud Member ASAP
UNITE Member 2006




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