Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

DRIVER POWER STATE FAILURE


  • Please log in to reply
5 replies to this topic

#1 JohnYourFriend

JohnYourFriend

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:53 PM

Posted 19 April 2011 - 11:57 AM

Hi, Getting this blue screen error quite alot now, multiple times a day.
I know its quite a common error, I am running Windows Vista Home Basic SP2 on a ACER Aspire 5738. Dual core processer @ 2.0 GHz .32 Bit.


Heres some details about the error.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 6153

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: C12630A8
BCP3: BF65BB78
BCP4: BF65B874
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini041911-02.dmp
C:\Users\ganly\AppData\Local\Temp\WER-350362-0.sysdata.xml
C:\Users\ganly\AppData\Local\Temp\WER8297.tmp.version.txt



HELP WOULD BE MUCH APPRECIATED, THANK YOU.

Edited by hamluis, 20 April 2011 - 12:44 PM.
Moved from Internal Hardware to Vista.


BC AdBot (Login to Remove)

 


#2 JohnYourFriend

JohnYourFriend
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:53 PM

Posted 19 April 2011 - 01:03 PM

I'm not allowed to attach the dump file, and i cannot locate the other two files in the temp folder.

#3 hamluis

hamluis

    Moderator


  • Moderator
  • 55,565 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:53 AM

Posted 19 April 2011 - 05:20 PM

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When scanning is done (items will be in uppper portion of screen), Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis

#4 JohnYourFriend

JohnYourFriend
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:53 PM

Posted 20 April 2011 - 05:28 AM

Thanks for your reply louis,
Heres the details -


==================================================
Dump File : Mini041911-02.dmp
Crash Time : 19/04/2011 17:28:52
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0xc12630a8
Parameter 3 : 0xbf65bb78
Parameter 4 : 0xbf65b874
Caused By Driver : 6a3915f85
Caused By Address : 6a3915f85+d913
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini041911-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 131,072
==================================================

==================================================
Dump File : Mini041911-01.dmp
Crash Time : 19/04/2011 13:01:29
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x85e95300
Parameter 3 : 0x85e95300
Parameter 4 : 0x87f7e148
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini041911-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 141,760
==================================================

#5 hamluis

hamluis

    Moderator


  • Moderator
  • 55,565 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:53 AM

Posted 20 April 2011 - 12:42 PM

Take a look, http://support.microsoft.com/kb/315249 .

No easy answer...I would do two things:

a. Check Device Manager for any yellow markings indicating a driver problem.

b. Check Event Viewer for errors (not warnings, not information items) that point to a driver of any sort. Valid drivers not only include hardware, but also video/graphics programs, AV and firewalls, and various other programs. Windows also has drivers but I would disregard considering them.

You can see the detail for any error in Event Viewer...by double-clicking that line item.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/topic40108.html

You can slso use www.eventid.net...to reaearch any individual error by ID# and source.

Louis

#6 JohnYourFriend

JohnYourFriend
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:53 PM

Posted 20 April 2011 - 04:18 PM

Ok, Ill check them out, Thanks for the help louis.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users