Posted 19 April 2011 - 09:11 AM
Windows XP Home edition SP3
Yesterday I worked on a friends PC that had been attacked by Malware. Task Manager, AV disabled and pop-ups everywhere. Removal was simple enough. I booted into safe mode and was able to run Super AntiSpyware and MalwareBytes. Both found the same Trojan and upon removal and reboot it appears gone (although I'm in the process of rescanning)That's all I have done to this point. I will do a boot time scan with Avast after the scans, avast is now working again. No pop-up and task manager works fine.
My question / problem seems to be that when I go to the Start-> all programs everything is missing. There are no program groups, it's empty. They are still there on the main drive in the programs folder. The Icons that were on the desktop work, FireFox, Avast etc. it just seems that the groups have been deleted?
Any ideas on how to get the program groups back? I have a few ideas but I'm up for suggestions in the event someone has seen this before. I did a quick search and didn't find anything. There is only one profile on this PC, I was thinking of making another to see if they groups come back.