Posted 19 April 2011 - 07:56 AM
I Do not know what happened to my computer. I had not used for a couple of days. Its a Windows 7 64/32 bit laptop.
When i tried to start it up I was not really paying attention, figuring it would do its usual thing but I recall it saying something about installing updates or something extra, then in about a minute or two it said "configuring windows" and after about 2 minutes it said that it had failed to configure and it said system would shut down which it did and then restarted and the whole scenario played out over and over again, it just says configuring windows, failed, restart, so i do not know what happened or how to fix it.
For several weeks I have been working with someone at microsoft with my computer problems and he had it going great for about a week and then today - this problem. I had to to a system repair, i guess it was, with microsoft, where I started it with a disk and it did not wipe out everything on the hard drive but I cannot remember how to do it and I hate to do it because afterwards there are all kinds of updates the computer has to do but I just can't figure how to get it past the "configuring and then shutdown/restart loop"?????