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I'm infected, please assist


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10 replies to this topic

#1 eggbert2

eggbert2

  • Members
  • 5 posts
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  •  
  • Local time:07:19 AM

Posted 18 April 2011 - 10:28 PM

Hello, my computer is infected and google results are being re-directed. Cannot access malware programs or update them so I was unable to run scans from Malwarebytes program and super anti-spyware. I would appreciate any help and I have attached logs etc. requested in your preparation guide. Thanks!

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Compaq_Administrator at 21:55:31.75 on Mon 04/18/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.265 [GMT -4:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50ST7.EXE
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIGBA.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIGBA.EXE
C:\Documents and Settings\Compaq_Administrator\Desktop\Defogger.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Compaq_Administrator\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.drudgereport.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Shop to Win 4: {91917dc6-93b9-4e62-b2d6-d39c9618c418} - c:\program files\shop to win 4\ShoppingBHO.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: @c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [WorkForce 630(Network)] c:\windows\system32\spool\drivers\w32x86\3\e_fatigba.exe /fu "c:\windows\temp\E_SBE.tmp" /EF "HKCU"
uRun: [EPSON WorkForce 630 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatigba.exe /fu "c:\windows\temp\E_S19.tmp" /EF "HKCU"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [EPSON Stylus CX6400] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2L1.EXE /P19 "EPSON Stylus CX6400" /O6 "USB001" /M "Stylus CX6400"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"
mRun: [FUFAXSTM] "c:\program files\epson software\fax utility\FUFAXSTM.exe"
dRunOnce: [RunNarrator] Narrator.exe
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10d.exe
uPolicies-explorer: NoMultiIE = 0 (0x0)
uPolicies-explorer: LWA = 0 (0x0)
uPolicies-explorer: LWB = 0 (0x0)
uPolicies-explorer: LWC = 0 (0x0)
uPolicies-explorer: LWD = 0 (0x0)
uPolicies-explorer: LWE = 0 (0x0)
uPolicies-explorer: LWF = 0 (0x0)
uPolicies-explorer: LWG = 0 (0x0)
uPolicies-explorer: LWH = 0 (0x0)
uPolicies-explorer: LWI = 0 (0x0)
uPolicies-explorer: LWJ = 0 (0x0)
uPolicies-explorer: LWK = 0 (0x0)
uPolicies-explorer: LWL = 0 (0x0)
uPolicies-explorer: LWM = 0 (0x0)
uPolicies-explorer: LWN = 0 (0x0)
uPolicies-explorer: LWO = 0 (0x0)
uPolicies-explorer: LWP = 0 (0x0)
uPolicies-explorer: LWQ = 0 (0x0)
uPolicies-explorer: LWR = 0 (0x0)
uPolicies-explorer: LWS = 0 (0x0)
uPolicies-explorer: LWT = 0 (0x0)
uPolicies-explorer: LWU = 0 (0x0)
uPolicies-explorer: LWV = 0 (0x0)
uPolicies-explorer: LWW = 0 (0x0)
uPolicies-explorer: LWX = 0 (0x0)
uPolicies-explorer: LWY = 0 (0x0)
uPolicies-explorer: LWZ = 0 (0x0)
uPolicies-system: DisableClock = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: turbotax.com
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
TCP: NameServer = 93.188.165.12,93.188.160.42
TCP: {B983C3E1-9079-4D21-9FC4-9D4242AB62B4} = 93.188.165.12,93.188.160.42
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\compaq~1\applic~1\mozilla\firefox\profiles\lnz31fjj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=WE2TDF&PC=WEAC&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=WE2TDF&PC=WEAC&q=
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg9\Firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-9 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-12-9 29584]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-9 243024]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-1-15 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-1-15 67656]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-7-15 921952]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-15 308136]
R2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);c:\program files\common files\epson\epw!3 ssrp\E_S50ST7.EXE [2011-1-3 153600]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-12-10 92008]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-1-15 12872]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2011-02-04 22:48:32 456192 ----a-w- c:\windows\system32\encdec.dll
2011-02-04 22:48:30 291840 ----a-w- c:\windows\system32\sbe.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: Maxtor_6L200M0 rev.BACE1G10 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x86360439]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x863667d0]; MOV EAX, [0x8636684c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\Harddisk0\DR0[0x8634CAB8]
3 CLASSPNP[0xF76B0FD7] -> ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\00000069[0x86391C50]
5 ACPI[0xF7547620] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x8638A940]
\Driver\atapi[0x86062568] -> IRP_MJ_CREATE -> 0x86360439
kernel: MBR read successfully
_asm { XOR DI, DI; MOV SI, 0x200; MOV SS, DI; MOV SP, 0x7a00; MOV BX, 0x7a0; MOV CX, SI; MOV DS, BX; MOV ES, BX; REP MOVSB ; JMP FAR 0x7a0:0x5c; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskMaxtor_6L200M0__________________________BACE1G10#344c4a314553474d202020202020202020202020#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8636027F
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 21:57:10.67 ===============

Attached Files



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#2 heir

heir

  • Malware Response Team
  • 763 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:19 PM

Posted 19 April 2011 - 09:24 AM

:welcome: to BC!

There is a Rootkit in there that needs to be taken out.

Step 1.
TDSSKiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.


    Posted Image

  • If an infected file is detected, the default action will be Cure, click on Continue.


    Posted Image

  • If a suspicious file is detected, the default action will be Skip, click on Continue.


    Posted Image

  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.


    Posted Image

  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Step 2.
ComboFix:

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review.

Step 3.
Things I would like to see in your reply:

  • The content of the log from TDSSKiller in step 1.
  • The content of C:\ComboFix.txt from step 2.

Please do not PM me asking for support. Post on the forums instead.
Please post the final results, good or bad. We like to know!
Posted Image
Unified Network of Instructors and Trained Eliminators
My help is always free, but if you want to donate to help me continue my fight against malware then click Posted Image


#3 eggbert2

eggbert2
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
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  • Local time:07:19 AM

Posted 20 April 2011 - 10:30 PM

Hi, thanks for the help. Here is the TDSS Killer log and the Combofix log.

Attached File  TDSSKiller.2.4.21.0_19.04.2011_19.06.23_log.txt   39.31KB   2 downloads
Attached File  log.txt   10.22KB   1 downloads

ComboFix 11-04-20.03 - Compaq_Administrator 04/20/2011 23:15:56.8.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.579 [GMT -4:00]
Running from: c:\documents and settings\Compaq_Administrator\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\WINDOWS
c:\documents and settings\Compaq_Administrator\WINDOWS
c:\documents and settings\Default User\WINDOWS
c:\hijackthis\HijackThis.exe
c:\windows\system32\config\systemprofile\WINDOWS
.
.
((((((((((((((((((((((((( Files Created from 2011-03-21 to 2011-04-21 )))))))))))))))))))))))))))))))
.
.
2011-04-21 03:03 . 2011-04-21 03:03 -------- d-----w- C:\AVGTemp
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-04 22:48 . 2004-08-10 12:00 456192 ----a-w- c:\windows\system32\encdec.dll
2011-02-04 22:48 . 2004-08-10 12:00 291840 ----a-w- c:\windows\system32\sbe.dll
2011-02-02 07:58 . 2004-08-10 12:00 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2004-08-10 12:00 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2004-08-10 12:00 439296 ----a-w- c:\windows\system32\shimgvw.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{91917DC6-93B9-4E62-B2D6-D39C9618C418}]
2010-04-12 14:34 630272 ----a-w- c:\program files\Shop to Win 4\ShoppingBHO.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2010-12-10 247144]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-06 64512]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-03 77312]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-28 221184]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
"EEventManager"="c:\program files\Epson Software\Event Manager\EEventManager.exe" [2009-12-03 976320]
"FUFAXSTM"="c:\program files\Epson Software\FAX Utility\FUFAXSTM.exe" [2009-12-03 847872]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http:" [X]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-14 53760]
.
c:\documents and settings\Default User\Start Menu\Programs\Startup\
Pin.lnk - c:\hp\bin\CLOAKER.EXE [2005-11-11 27136]
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableClock"= 0 (0x0)
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoMultiIE"= 0 (0x0)
"LWA"= 0 (0x0)
"LWB"= 0 (0x0)
"LWC"= 0 (0x0)
"LWD"= 0 (0x0)
"LWE"= 0 (0x0)
"LWF"= 0 (0x0)
"LWG"= 0 (0x0)
"LWH"= 0 (0x0)
"LWI"= 0 (0x0)
"LWJ"= 0 (0x0)
"LWK"= 0 (0x0)
"LWL"= 0 (0x0)
"LWM"= 0 (0x0)
"LWN"= 0 (0x0)
"LWO"= 0 (0x0)
"LWP"= 0 (0x0)
"LWQ"= 0 (0x0)
"LWR"= 0 (0x0)
"LWS"= 0 (0x0)
"LWT"= 0 (0x0)
"LWU"= 0 (0x0)
"LWV"= 0 (0x0)
"LWW"= 0 (0x0)
"LWX"= 0 (0x0)
"LWY"= 0 (0x0)
"LWZ"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2010-02-25 05:07 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2006\\QBDBMgrN.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\SUPERAntiSpyware\\SUPERAntiSpyware.exe"=
"c:\\Program Files\\Malwarebytes' Anti-Malware\\mbam.exe"=
"c:\\Program Files\\SUPERAntiSpyware\\RUNSAS.EXE"=
"c:\\Program Files\\WildTangent\\Apps\\Compaq Game Console\\GameConsole.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Epson Software\\Event Manager\\EEventManager.exe"=
"c:\\Program Files\\EpsonNet\\EpsonNet Setup\\tool10\\ENEasyApp.exe"=
.
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [1/15/2009 5:17 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [1/15/2009 5:17 PM 67656]
R2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50ST7.EXE [1/3/2011 12:02 AM 153600]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [12/10/2010 8:29 AM 92008]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [1/15/2009 5:17 PM 12872]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 17:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.drudgereport.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
Trusted Zone: turbotax.com
FF - ProfilePath - c:\documents and settings\Compaq_Administrator\Application Data\Mozilla\Firefox\Profiles\lnz31fjj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=WE2TDF&PC=WEAC&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=WE2TDF&PC=WEAC&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - user.js: yahoo.homepage.dontask - true
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-EPSON Stylus CX6400 - c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2L1.EXE
HKU-Default-RunOnce-FlashPlayerUpdate - c:\windows\system32\Macromed\Flash\FlashUtil10d.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-20 23:22
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(592)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2011-04-20 23:25:28
ComboFix-quarantined-files.txt 2011-04-21 03:25
ComboFix2.txt 2010-10-09 20:09
.
Pre-Run: 92,509,843,456 bytes free
Post-Run: 92,703,793,152 bytes free
.
- - End Of File - - 030D612B6BBF6F6128563380271C9DBB

Edited by heir, 21 April 2011 - 06:39 AM.
Pasted in log


#4 heir

heir

  • Malware Response Team
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Posted 21 April 2011 - 06:47 AM

Please don't attach logs if your not specifically asked to.

We'll follow up with a couple of scans

Step 1.
Clean temp locations:

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

Step 2.
Scan with MBAM:

Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Step 3.
Scan with ESET Online Scanner:

Please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic


  • The content of the report from MBAM from Step 2.
  • The content of the report from ESET Online Scanner from Step 3.
  • How is your computer running after those steps.

Please do not PM me asking for support. Post on the forums instead.
Please post the final results, good or bad. We like to know!
Posted Image
Unified Network of Instructors and Trained Eliminators
My help is always free, but if you want to donate to help me continue my fight against malware then click Posted Image


#5 eggbert2

eggbert2
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Posted 22 April 2011 - 06:56 AM

Below are the mbam and eset logs. The computer seems to be working fine now. I'm not being re-directed from google searches and I can access websites that have malware removal tools which I could'nt do before. I am also able to open and update Malwarebytes antimalware and Superantispyware which I could not do before. Thanks so much!!!


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6416

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/21/2011 9:31:44 PM
mbam-log-2011-04-21 (21-31-44).txt

Scan type: Quick scan
Objects scanned: 169446
Time elapsed: 11 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6427
# api_version=3.0.2
# EOSSerial=ac9393ea03a6d74ab8718a482bf4f3fd
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-04-22 03:49:42
# local_time=2011-04-21 11:49:42 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1032 16777173 100 94 0 46499696 0 0
# compatibility_mode=8192 67108863 100 0 15664805 15664805 0 0
# scanned=163700
# found=0
# cleaned=0
# scan_time=7831

#6 heir

heir

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  • Local time:02:19 PM

Posted 22 April 2011 - 03:51 PM

I need a quick check with DDS as well to verify. Previously there was a software listed as installed that shouldn't be there (Antivirus 2010)

Please run DDS.scr and post the logs DDS.txt and Attach.txt

Please do not PM me asking for support. Post on the forums instead.
Please post the final results, good or bad. We like to know!
Posted Image
Unified Network of Instructors and Trained Eliminators
My help is always free, but if you want to donate to help me continue my fight against malware then click Posted Image


#7 eggbert2

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Posted 22 April 2011 - 04:21 PM

ok below I have posted the DDS log and attach files. I did have AVG installed before I started this whole process and had to remove it (I think before the ESET scan because it could not run with that installed). I re-installed it after running the scan so that I would be protected while going on line to see how the computer was running. not sure if that is what was listed as Antivirus 2010 although when weird pop ups first came up when these problems started I do remember a pop up saying something about an antivirus program. Thanks, again.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Compaq_Administrator at 17:08:28.59 on Fri 04/22/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.336 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50ST7.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Documents and Settings\Compaq_Administrator\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.drudgereport.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Shop to Win 4: {91917dc6-93b9-4e62-b2d6-d39c9618c418} - c:\program files\shop to win 4\ShoppingBHO.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: @c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"
mRun: [FUFAXSTM] "c:\program files\epson software\fax utility\FUFAXSTM.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAAyADIANQA0ADQAOQAzADIALQBCAEEAKwAxAC0ASwBWADMAKwA3AC0AWABMACsAMQAtAFQANAAtAEYAUAA5ACsANgAtAEIAQQBSADkARwArADEALQBUAEIAOQArADIALQBGAEwAKwA5AC0AWABPADMANgArADEALQBGADkATQA3AEMAKwA1AC0ARgA5AE0AMQAwAEIAKwAxAA"&"prod=90"&"ver=9.0.894
dRunOnce: [RunNarrator] Narrator.exe
uPolicies-explorer: NoMultiIE = 0 (0x0)
uPolicies-explorer: LWA = 0 (0x0)
uPolicies-explorer: LWB = 0 (0x0)
uPolicies-explorer: LWC = 0 (0x0)
uPolicies-explorer: LWD = 0 (0x0)
uPolicies-explorer: LWE = 0 (0x0)
uPolicies-explorer: LWF = 0 (0x0)
uPolicies-explorer: LWG = 0 (0x0)
uPolicies-explorer: LWH = 0 (0x0)
uPolicies-explorer: LWI = 0 (0x0)
uPolicies-explorer: LWJ = 0 (0x0)
uPolicies-explorer: LWK = 0 (0x0)
uPolicies-explorer: LWL = 0 (0x0)
uPolicies-explorer: LWM = 0 (0x0)
uPolicies-explorer: LWN = 0 (0x0)
uPolicies-explorer: LWO = 0 (0x0)
uPolicies-explorer: LWP = 0 (0x0)
uPolicies-explorer: LWQ = 0 (0x0)
uPolicies-explorer: LWR = 0 (0x0)
uPolicies-explorer: LWS = 0 (0x0)
uPolicies-explorer: LWT = 0 (0x0)
uPolicies-explorer: LWU = 0 (0x0)
uPolicies-explorer: LWV = 0 (0x0)
uPolicies-explorer: LWW = 0 (0x0)
uPolicies-explorer: LWX = 0 (0x0)
uPolicies-explorer: LWY = 0 (0x0)
uPolicies-explorer: LWZ = 0 (0x0)
uPolicies-system: DisableClock = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: turbotax.com
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\compaq~1\applic~1\mozilla\firefox\profiles\lnz31fjj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=WE2TDF&PC=WEAC&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=WE2TDF&PC=WEAC&q=
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-1-19 32464]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-2-10 296400]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-1-15 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-1-15 67656]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-2-15 7421280]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);c:\program files\common files\epson\epw!3 ssrp\E_S50ST7.EXE [2011-1-3 153600]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-12-10 92008]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-3-30 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 27216]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-1-15 12872]
.
=============== Created Last 30 ================
.
2011-04-21 12:45:17 -------- d-----w- c:\docume~1\compaq~1\applic~1\AVG10
2011-04-21 12:29:33 -------- d-----w- c:\windows\system32\drivers\AVG
2011-04-21 12:29:33 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2011-04-21 12:08:36 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2011-04-21 03:31:25 -------- d-----w- c:\docume~1\compaq~1\applic~1\AVG8
2011-04-21 03:12:20 98816 ----a-w- c:\windows\sed.exe
2011-04-21 03:12:20 89088 ----a-w- c:\windows\MBR.exe
2011-04-21 03:12:20 256512 ----a-w- c:\windows\PEV.exe
2011-04-21 03:12:20 161792 ----a-w- c:\windows\SWREG.exe
2011-04-21 03:03:03 -------- d-----w- C:\AVGTemp
2011-03-30 21:17:22 134480 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
.
==================== Find3M ====================
.
2011-02-04 22:48:32 456192 ----a-w- c:\windows\system32\encdec.dll
2011-02-04 22:48:30 291840 ----a-w- c:\windows\system32\sbe.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
.
============= FINISH: 17:09:56.76 ===============


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Compaq_Administrator at 17:08:28.59 on Fri 04/22/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.336 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50ST7.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Documents and Settings\Compaq_Administrator\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.drudgereport.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Shop to Win 4: {91917dc6-93b9-4e62-b2d6-d39c9618c418} - c:\program files\shop to win 4\ShoppingBHO.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: @c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"
mRun: [FUFAXSTM] "c:\program files\epson software\fax utility\FUFAXSTM.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=OQBBAFYARgBSAEUARQAtAFYASwBQAEMAQgAtADYAQgBXAEYATQAtAFQAUgBMAFEAUgAtAEIAUgBVAEgAUAAtAEMAUAA4ADYARwA"&"inst=NwA3AC0ANAAyADIANQA0ADQAOQAzADIALQBCAEEAKwAxAC0ASwBWADMAKwA3AC0AWABMACsAMQAtAFQANAAtAEYAUAA5ACsANgAtAEIAQQBSADkARwArADEALQBUAEIAOQArADIALQBGAEwAKwA5AC0AWABPADMANgArADEALQBGADkATQA3AEMAKwA1AC0ARgA5AE0AMQAwAEIAKwAxAA"&"prod=90"&"ver=9.0.894
dRunOnce: [RunNarrator] Narrator.exe
uPolicies-explorer: NoMultiIE = 0 (0x0)
uPolicies-explorer: LWA = 0 (0x0)
uPolicies-explorer: LWB = 0 (0x0)
uPolicies-explorer: LWC = 0 (0x0)
uPolicies-explorer: LWD = 0 (0x0)
uPolicies-explorer: LWE = 0 (0x0)
uPolicies-explorer: LWF = 0 (0x0)
uPolicies-explorer: LWG = 0 (0x0)
uPolicies-explorer: LWH = 0 (0x0)
uPolicies-explorer: LWI = 0 (0x0)
uPolicies-explorer: LWJ = 0 (0x0)
uPolicies-explorer: LWK = 0 (0x0)
uPolicies-explorer: LWL = 0 (0x0)
uPolicies-explorer: LWM = 0 (0x0)
uPolicies-explorer: LWN = 0 (0x0)
uPolicies-explorer: LWO = 0 (0x0)
uPolicies-explorer: LWP = 0 (0x0)
uPolicies-explorer: LWQ = 0 (0x0)
uPolicies-explorer: LWR = 0 (0x0)
uPolicies-explorer: LWS = 0 (0x0)
uPolicies-explorer: LWT = 0 (0x0)
uPolicies-explorer: LWU = 0 (0x0)
uPolicies-explorer: LWV = 0 (0x0)
uPolicies-explorer: LWW = 0 (0x0)
uPolicies-explorer: LWX = 0 (0x0)
uPolicies-explorer: LWY = 0 (0x0)
uPolicies-explorer: LWZ = 0 (0x0)
uPolicies-system: DisableClock = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: turbotax.com
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\compaq~1\applic~1\mozilla\firefox\profiles\lnz31fjj.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=WE2TDF&PC=WEAC&q=
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=WE2TDF&PC=WEAC&q=
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\msn toolbar\platform\5.0.1423.0\npwinext.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Yahoo! Toolbar: {635abd67-4fe9-1b23-4f01-e679fa7484c1} - %profile%\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-1-19 32464]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-2-10 296400]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-1-15 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-1-15 67656]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-2-15 7421280]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);c:\program files\common files\epson\epw!3 ssrp\E_S50ST7.EXE [2011-1-3 153600]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-6 99328]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-12-10 92008]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-3-30 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 27216]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-1-15 12872]
.
=============== Created Last 30 ================
.
2011-04-21 12:45:17 -------- d-----w- c:\docume~1\compaq~1\applic~1\AVG10
2011-04-21 12:29:33 -------- d-----w- c:\windows\system32\drivers\AVG
2011-04-21 12:29:33 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2011-04-21 12:08:36 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2011-04-21 03:31:25 -------- d-----w- c:\docume~1\compaq~1\applic~1\AVG8
2011-04-21 03:12:20 98816 ----a-w- c:\windows\sed.exe
2011-04-21 03:12:20 89088 ----a-w- c:\windows\MBR.exe
2011-04-21 03:12:20 256512 ----a-w- c:\windows\PEV.exe
2011-04-21 03:12:20 161792 ----a-w- c:\windows\SWREG.exe
2011-04-21 03:03:03 -------- d-----w- C:\AVGTemp
2011-03-30 21:17:22 134480 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
.
==================== Find3M ====================
.
2011-02-04 22:48:32 456192 ----a-w- c:\windows\system32\encdec.dll
2011-02-04 22:48:30 291840 ----a-w- c:\windows\system32\sbe.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
.
============= FINISH: 17:09:56.76 ===============

#8 heir

heir

  • Malware Response Team
  • 763 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:19 PM

Posted 22 April 2011 - 04:23 PM

You posted DDS.txt twice. I need to see Attach.txt as well

Please do not PM me asking for support. Post on the forums instead.
Please post the final results, good or bad. We like to know!
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My help is always free, but if you want to donate to help me continue my fight against malware then click Posted Image


#9 eggbert2

eggbert2
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:07:19 AM

Posted 22 April 2011 - 04:26 PM

oops, sorry, here it is:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 2/5/2006 5:57:05 PM
System Uptime: 4/22/2011 4:54:06 PM (1 hours ago)
.
Motherboard: ASUSTek Computer INC. | | Amberine M
Processor: AMD Athlon™ 64 Processor 3500+ | Socket 939 | 2188/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 178 GiB total, 85.4 GiB free.
D: is FIXED (FAT32) - 8 GiB total, 1.005 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
Z: is NetworkDisk (FAT) - 0 GiB total, 0 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1: 3/28/2011 12:21:06 AM - System Checkpoint
RP2: 3/29/2011 9:47:26 AM - System Checkpoint
RP3: 3/30/2011 11:20:21 AM - System Checkpoint
RP4: 3/31/2011 11:51:17 AM - System Checkpoint
RP5: 4/1/2011 12:16:37 PM - System Checkpoint
RP6: 4/2/2011 12:29:51 PM - System Checkpoint
RP7: 4/3/2011 1:27:22 PM - System Checkpoint
RP8: 4/4/2011 7:43:39 PM - System Checkpoint
RP9: 4/6/2011 8:45:36 AM - System Checkpoint
RP10: 4/7/2011 10:13:20 AM - System Checkpoint
RP11: 4/8/2011 11:23:50 AM - System Checkpoint
RP12: 4/9/2011 5:04:58 PM - System Checkpoint
RP13: 4/10/2011 7:25:47 PM - System Checkpoint
RP14: 4/12/2011 12:38:19 PM - System Checkpoint
RP15: 4/13/2011 4:59:00 PM - System Checkpoint
RP16: 4/14/2011 5:52:39 PM - System Checkpoint
RP17: 4/15/2011 5:53:41 PM - System Checkpoint
RP18: 4/17/2011 4:12:15 PM - System Checkpoint
RP19: 4/18/2011 4:39:38 PM - System Checkpoint
RP20: 4/19/2011 7:37:04 PM - System Checkpoint
RP21: 4/20/2011 9:38:24 PM - System Checkpoint
RP22: 4/20/2011 10:55:01 PM - Removed AVG Free 9.0
RP23: 4/20/2011 10:58:44 PM - Removed AVG Free 9.0
RP24: 4/20/2011 11:06:29 PM - Removed AVG Free 9.0
RP25: 4/20/2011 11:08:52 PM - Installed AVG Free 9.0
RP26: 4/21/2011 8:28:31 AM - Installed Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
RP27: 4/21/2011 8:28:46 AM - Installed AVG 2011
RP28: 4/21/2011 8:29:20 AM - Installed AVG 2011
RP29: 4/21/2011 8:53:05 AM - Software Distribution Service 3.0
RP30: 4/22/2011 11:10:18 AM - System Checkpoint
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
5 Card Slingo from Compaq (remove only)
7-Zip 4.57
Ad-Aware SE Personal
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0.9
Adobe Shockwave Player 11.5
Agere Systems PCI-SV92PP Soft Modem
Amazon Kindle For PC v1.1
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Arasan 9.5
AstroPop Deluxe from Compaq (remove only)
ATI Control Panel
ATI Display Driver
AVG 2011
Bing Bar
Bing Bar Platform
Bonjour
c4200_Help
CCleaner
Compaq Connections (remove only)
Compaq Game Console and games
Compaq Multimedia Keyboard Software
Compatibility Pack for the 2007 Office system
CorelDRAW Graphics Suite 12
cp_LightScribeConfig
cp_LightScribePlugin
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
Crayon Physics Deluxe Demo - release 52
Critical Update for Windows Media Player 11 (KB959772)
Customer Experience Enhancement
Epson Event Manager
Epson FAX Utility
Epson PC-FAX Driver
EPSON Printer Software
EPSON Scan
EPSON WorkForce 630 Series Printer Uninstall
EpsonNet Print
EpsonNet Setup 3.3
ESET Online Scanner v3
FATE from Compaq (remove only)
GemMaster Mystic
GIMP 2.6.10
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HpSdpAppCoreApp
Insaniquarium Deluxe from Compaq (remove only)
Internet Explorer (Enable DEP)
InterVideo WinDVD Player
iTunes
Lemonade Tycoon 2 from Compaq (remove only)
Lexibox Deluxe from Compaq (remove only)
LightScribe 1.4.52.1
Mah Jong Quest from Compaq (remove only)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Away Mode
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Flight Simulator 98
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Midtown Madness 2
Microsoft Money 2005
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Standard
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.6.16)
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Myst III: Exile
Netscape Browser (remove only)
PC-Doctor 5 for Windows
Peggle World of Warcraft Edition
Picasa 3
Polar Bowler from Compaq (remove only)
Polar Golfer from Compaq (remove only)
PS_AIO_ProductContext
PS2
Puzzle Express from Compaq (remove only)
QuickBooks Pro 2006
Quicken 2006
QuickTime
Ricochet Lost Worlds from Compaq (remove only)
SCRABBLE from Compaq (remove only)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shooting Stars Pool from Compaq (remove only)
Shop to Win 4
Shrek 2 Ogre Bowler from Compaq (remove only)
Slingo Deluxe from Compaq (remove only)
Snowboard SuperJam from Compaq (remove only)
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spybot - Search & Destroy
SpywareBlaster 4.4
Street Atlas USA 5.0
Super Granny from Compaq (remove only)
SUPERAntiSpyware Free Edition
SysTracker Monitor 2.0 Build 1112
TaxACT 2007
TaxACT 2008
TaxACT 2008 New Jersey
TaxACT 2009
TaxACT 2009 New Jersey
TaxACT 2010
TaxACT 2010 New Jersey
TaxACT New Jersey 2007
The Sims Makin' Magic
The Weather Channel Desktop 6
Tiger Woods PGA TOUR 08
TomTom HOME 2.8.0.2146
TomTom HOME Visual Studio Merge Modules
Tradewinds from Compaq (remove only)
TurboTax Basic 2005
TurboTax Basic 2006
TurboTax ItsDeductible 2005
TurboTax ItsDeductible 2006
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB953356)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
WebFldrs XP
WexTech AnswerWorks
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell™ 1.0
Windows XP Media Center Edition 2005 KB2502898
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
WinZip Self-Extractor
Yahoo! Install Manager
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
4/21/2011 9:13:20 PM, error: Service Control Manager [7031] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
4/21/2011 9:13:19 PM, error: Service Control Manager [7034] - The TomTomHOMEService service terminated unexpectedly. It has done this 1 time(s).
4/21/2011 9:13:19 PM, error: Service Control Manager [7034] - The SeaPort service terminated unexpectedly. It has done this 1 time(s).
4/21/2011 9:13:19 PM, error: Service Control Manager [7034] - The LightScribeService Direct Disc Labeling Service service terminated unexpectedly. It has done this 1 time(s).
4/21/2011 9:13:19 PM, error: Service Control Manager [7034] - The EPSON V5 Service4(04) service terminated unexpectedly. It has done this 1 time(s).
4/21/2011 9:13:19 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
4/21/2011 9:13:18 PM, error: Service Control Manager [7034] - The EpsonBidirectionalService service terminated unexpectedly. It has done this 1 time(s).
4/21/2011 9:13:18 PM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).
4/21/2011 9:13:18 PM, error: Service Control Manager [7034] - The ARSVC service terminated unexpectedly. It has done this 1 time(s).
4/21/2011 9:13:18 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
4/20/2011 12:17:42 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
4/20/2011 1:47:41 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 120 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
4/19/2011 10:31:23 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
4/19/2011 10:16:08 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
4/18/2011 10:17:42 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
4/15/2011 8:50:11 AM, error: Print [19] - Sharing printer failed + 1722, Printer QuickBooks PDF Converter share name Printer4.
.
==== End Of File ===========================

#10 heir

heir

  • Malware Response Team
  • 763 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:19 PM

Posted 23 April 2011 - 09:37 AM

Hey there, eggbert2 !

OK! Well done, your log is clean again! :thumbsup:

Time for some housekeeping.

Step 1.
Clean up:

We need to do is to remove all the tools that you have used. This is so that should you ever be re-infected, you will download updated versions. It will also remove the quarantined Malware from your computer.

First:
  • Click START then RUN
  • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the /U, it needs to be there.
    Posted Image

Second:
  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

Now delete any tools/logs that is left over after you ran OTC.


Step 2.
Prevention:

OK, lets carry out a few preventative steps to make sure you reduce the risk of further infections.

First:
Your Adobe Acrobat Reader is out of date. Older versions are vulnerable to attack.

Please go to the link below to download an update.

http://www.adobe.com/products/acrobat/readstep2.html

Remove the older versions and install the latest,


Second:
One of the essentials is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vunerable. It is best if you have these set to download automatically.

Automatic Updates for Windows
  • Click Start.
  • Select Settings and then Control Panel.
  • Select Automatic Updates.
  • Click Automatic (recommended)
  • Choose a day and a time when you know the computer will be on and connected to the internet.
  • Click Apply then OK.


Third:
Now lets download some preventative programs that will help to keep the nasties away! We will start with Anti Spyware programs. I would advise getting a couple of them at least, and running each at least once a month.

Anti Spyware
  • SpywareBlaster to help prevent spyware from installing in the first place. A tutorial can be found here.
  • SpywareGuard to catch and block spyware before it can execute. A tutorial can be found here.
.
Note: If you find your system slows down after installing any of these, just uninstall it, or disable it from running at startup.


Fourth:
Next lets look at Firewalls. These help to prevent unauthorised access both to and from the internet or your local network. A firewall is considered a first line of defense in protecting private information. Below are two free firewalls to choose from, if you do not already have one. Note: You only need one firewall one your system.

Personal Firewalls
Fifth:
On to personal Anti Virus programs.

One AV is a must have! But never more than one, as this can and will cause conflicts and false readings. I have listed three free AV's below which are as good as any paid subscription AV, as long as you allow them to update themselves.

Anti Virus Programs
Sixth:
Nearly done! If you like to use chat, MSN and Yahoo have vunerabilities that can leave you open to infections. There are however a couple of very good, Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN):

Instant Messengers
Lastly:
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.


I will keep this log open for the next couple of days, so if you have any further problems post another reply here.

OK, all the best, and stay safe!

Please do not PM me asking for support. Post on the forums instead.
Please post the final results, good or bad. We like to know!
Posted Image
Unified Network of Instructors and Trained Eliminators
My help is always free, but if you want to donate to help me continue my fight against malware then click Posted Image


#11 heir

heir

  • Malware Response Team
  • 763 posts
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  •  
  • Gender:Male
  • Local time:02:19 PM

Posted 26 April 2011 - 04:19 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Please do not PM me asking for support. Post on the forums instead.
Please post the final results, good or bad. We like to know!
Posted Image
Unified Network of Instructors and Trained Eliminators
My help is always free, but if you want to donate to help me continue my fight against malware then click Posted Image





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