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Random popups with sound, usually congratulations...


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6 replies to this topic

#1 simpleaddict

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Posted 18 April 2011 - 05:11 PM

Every time I open the internet or navigate to a webpage, I get a pop-up that usually says I have won something and directs me to a survey based on the site I am currently viewing. There is sound. Recently there have been no popups but the computer has been playing a sound clip from Ghostbusters. Quite a few ads have been for electronic cigarettes & work at home.

Thanks in advance!
Chris

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Jay at 16:25:33.34 on Mon 04/18/2011
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.468 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan LTX\update.exe
C:\Program Files\Gamevance\gamevance32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\NETGEAR GA311 Adapter\GA311.exe
C:\GSP\Software\GspTray.exe
C:\Program Files\NETGEAR\WG311v3\wlancfg5.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jay\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Page =
uSearch Bar =
mDefault_Search_URL = hxxp://toolbar.ask.com/toolbarv/askRedirect?o=20008&gct=&gc=1&q=
uSearchURL,(Default) = hxxp://toolbar.ask.com/toolbarv/askRedirect?o=20008&gct=&gc=1&q=%s
mSearchAssistant =
uURLSearchHooks: DefaultSearchHook Class: {c94e154b-1459-4a47-966b-4b843befc7db} - c:\program files\asksearch\bin\DefaultSearch.dll
uURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Gamevance: {0ed403e8-470a-4a8a-85a4-d7688cfe39a3} - c:\program files\gamevance\gamevancelib32.dll
BHO: Gamevance Text: {beac7dc8-e106-4c6a-931e-5a42e7362883} - c:\program files\gamevance\gvtl.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: {B0DE3308-5D5A-470D-81B9-634FC078393B} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Performance Center] c:\program files\ascentive\performance center\ApcMain.exe -m
uRun: [Soonr] "c:\program files\soonr\soonr desktop client\SoonrClient.exe" -boot
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb07.exe
mRun: [Smapp] c:\program files\analog devices\soundmax\Smtray.exe
mRun: [Update 4300C] c:\program files\hewlett-packard\hp precisionscan\precisionscan ltx\update.exe 4300C+
mRun: [Gamevance] c:\program files\gamevance\gamevance32.exe a
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ga311s~1.lnk - c:\program files\netgear ga311 adapter\GA311.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\gsptray.lnk - c:\gsp\software\GspTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\windows\installer\{70014586-7bba-4a92-a610-cdc896c48f8f}\NewShortcut1_1.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\office~1.lnk - c:\program files\microsoft office\office\OSA.EXE
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file://c:\program files\murder island - secret of tantalus\images\stg_drm.ocx
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\jay\applic~1\mozilla\firefox\profiles\rmvybmus.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - plugin: c:\program files\funwebproducts\installr\2.bin\NPFUNWEB.DLL
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R2 EdgeStat;EdgeStat;c:\windows\system32\drivers\edgestat.sys [2007-9-10 6912]
R2 LANPkt;Realtek LANPkt Protocol;c:\windows\system32\drivers\LANPkt.sys [2003-12-25 8440]
R3 Diag69xp;Diag69xp;c:\windows\system32\drivers\diag69xp.sys [2003-12-25 11237]
S3 NetgearGA311;NETGEAR GA311 Gigabit Adapter Driver;c:\windows\system32\drivers\G311N6.sys [2010-7-13 70144]
.
=============== Created Last 30 ================
.
2011-04-08 19:51:36 -------- d-----w- c:\program files\RegCleaner
2011-04-08 19:45:10 -------- d-----w- c:\program files\RegClean
.
==================== Find3M ====================
.
2011-03-04 16:12:30 1080 -c--a-w- c:\windows\AUTOLNCH.REG
.
============= FINISH: 16:26:03.48 ===============

Attached Files



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#2 Blade81

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Posted 22 April 2011 - 04:17 AM

Hi


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:

  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  • Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 simpleaddict

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Posted 22 April 2011 - 04:35 PM

I wasn't sure which files to attach. I ran combofix, and and DDS over again. and just attached all the files that were created.

Attached Files



#4 Blade81

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Posted 23 April 2011 - 10:52 AM

Hi again,


Open notepad and copy/paste the text in the quotebox below into it:

DDS::
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: {B0DE3308-5D5A-470D-81B9-634FC078393B} - No File



Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

Posted Image

Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Please post contents of that file in your next reply.


Post also a fresh dds.txt log and above mentioned ComboFix resultant log. Are those original symptoms still present?

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#5 simpleaddict

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Posted 23 April 2011 - 09:26 PM

I have done everything and here are the new logs. I haven't noticed the problem, but I haven't been on the computer a whole lot recently, tonight while working on it though the pop ups have not happened once.

Attached Files



#6 Blade81

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Posted 24 April 2011 - 03:02 AM

Good. If no other problems left, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis


Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button (at the lower left hand corner of your screen)
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then double-click it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click ok
  • Download and run Secunia Personal Software Inspector (PSI) and fix its findings.
  • Get Anti Virus Software and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. Good free antivirus programs are:
    Antivir
    Avast!
    Good commercial ones are from:
    Kaspersky and
    ESET
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation Install Comodo HopSurf.., Make Comodo my default search provider and Make Comodo Search my homepage and install firewall ONLY!). Both providers have support forums that help with configuration related questions.


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade B)

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#7 Blade81

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Posted 03 May 2011 - 03:25 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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