Posted 18 April 2011 - 06:31 PM
Ok here is the best account I have for what is happening. I did go to the link and try to fix the updater. followed all instructions and no change that I can see.
Here is what happens:
push start buttonb and click on power button that is red with a yellow exclamation mark on it.
Screen then says: Please do not power off or unplug your machine, installing updates 1 of 14, this changes to 2 of 14 all the way up to 14 of 14.
Screen says: Shutting Down
Screen goes blank, computer off does not restart on own
Push computer power button machine starts up Black screen curser top left blinking, then gateway logo, then microsift computer status bar, then black screen, then cursor in top left again blinking faster, then in single line top left several files flash numbers and names for instance it ends on
Then I get blue vista screen and message "configuring updates stage 1 of 3 0% complete. this goes through 3 of 3 but does not change 0% complete.
Next I get a screen that says " updates were not configured correctly. Reverting changes"
Then a regular sign in screen. I enter my password and I get my desktop.
This takes around 20 mins in all. any ideas?