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can only connect to internet in safe mode?


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2 replies to this topic

#1 ksmartfoster

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Posted 18 April 2011 - 01:52 PM

i tried to connect to the internet today and was told the ip config was wrong, i asked BT and they told me theres nothing wrong with my router or connection (as my laptop connects fine)
i can however connect in safe mode? any ideas?

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#2 Broni

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Posted 18 April 2011 - 02:08 PM

Download following tool in Safe Mode with Networking, then restart computer in normal mode and run it there.

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

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#3 Layback Bear

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Posted 21 April 2011 - 02:26 AM

This could be a virus/trojen ect. Some of them won't start up in safe mode and that is why you can go on line in safe mode. Recommend running a complete scan with you anti virus program plus Malwarebytes Anti Malware. It can't hurt and might help.




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