Posted 08 January 2006 - 08:36 AM
Thanks for the reply. I had tried that. Didn't work. Tried clicking in the little box to show updates. That made WMP 10 appear. When I tried to remove it, it said it rolled it back to the previous version. I don't think it did but it still didn't fix the problem. Yesterday, I tried getting rid of it in Safe Mode. I ran Norton and AdAware again and the system showed clean. Then I used the uninstall wizard in Norton CleanSweep to uninstall WMP 10 and it actually worked. When I reinstalled it, to my surprise, the main screen apppeared again just like old times. However, when I rebooted into normal mode, guess what. That's right, the same problem resurfaced and I was back to square one. I'm really getting frustrated with this. Oh, by the way, I don't know if it's related, but all the games that come with XP are gone. The Games folder is still there, but it's empty. I don't necessarily need the games, but I do need WMP 10 because I use it to make CD's for my church choir. I'm getting really tired of having to borrow someone else's computer to do my work. Do you think this problem might better be referred to the HiJack This group? Please help if you can.
Thanks for your attention.