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Windows XP initially with Windows Recovery Virus, but subsequent infections found.


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#1 Nfellaby

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Posted 18 April 2011 - 10:25 AM

I have been working on a laptop windows XP, SP2 Sony Vaio for about 7 hours now.
Originally it had no functionality due to the Windows Recovery Virus, but having tackled that (using ComboFix) I have now found further problems. It was first apparent when Windows IE redirected and Google Chrome failed to load. Programs are failing to install properly and my memory sticks are infected every time I insert them into the laptop. However after following instructions for obtaining diagnostics using the following as a guide;
http://www.bleepingcomputer.com/forums/topic368072.html
I would like some further guidance. Hopefully it should be a simple case but the sooner the better, until then I'll continue to see if I can do anything myself.

Thanks for your time.

Nick.

Edited by hamluis, 18 April 2011 - 11:13 AM.
Moved from XP to Am I Infected.


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#2 hamluis

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Posted 18 April 2011 - 11:12 AM

Well...I don't think that it's wise to use a malware topic for a specific person on a specific system...with perhaps other problems...as a "guide" for self-troubleshooting.

That said, I will move your topic to the Am I Infected forum where those experienced with malware situations...can advise/suggest.

Louis

#3 boopme

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Posted 18 April 2011 - 11:42 AM

Also that topic didn't recommend ComboFix.
ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer.

Having run ComboFix we need to see that and a DDS log.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you posted earlier.

Let me know if that went well.
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