Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Serious virus issues

  • Please log in to reply
2 replies to this topic

#1 swang


  • Members
  • 2 posts
  • Local time:09:42 PM

Posted 18 April 2011 - 05:45 AM

Hey everyone

Ive tried searching and no luck so far...
ill keep it as short and to the point as possible.

got "windows recovery" virus and shut my comp down and was going to deal with it tomorrow.
now when i turn my laptop on...it shuts down at the windows loaded page with a black screen and green bar moving etc.

ive tried safe mode, it takes me to cvcdisk and goes to a blue screen and flashes it for a second and reboots.

ive tried windows repair, found nothing..
i have NOT tried booting with vista disks as i do not have them..

i can however get into a command prompt through system restore (although i dont rememver how)
i cannot do a system restore because there are aparently no points to restore from
i dont want to wipe my laptop out.

all i want are my pictures on the laptop.
i can live without the documents and music but the pictures i need to recover.


here is what the blue screen says

a problem has been detected and windows has been shut down...blah blah blah

technical information:
STOP: 0x0000007E (0xc0000005,0x8244E885, 0x85DFBBCC, 0x85DFB8C8)
volsnap.sys - address 8244E885 base at 8241F999, datestamp 47214b21

Edited by hamluis, 18 April 2011 - 01:06 PM.
Moved from Vista to Am I Infected.

BC AdBot (Login to Remove)


#2 hamluis



  • Moderator
  • 56,287 posts
  • Gender:Male
  • Location:Killeen, TX
  • Local time:09:42 PM

Posted 18 April 2011 - 01:05 PM

Have you tried BC Windows Recovery Removal Guide?


#3 swang

  • Topic Starter

  • Members
  • 2 posts
  • Local time:09:42 PM

Posted 18 April 2011 - 03:43 PM

yea i have :(
but te problem is i cant even boot up windows right now
not even through safe mode

so...im thinking about downloading ubuntu to save my files and work from there

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users