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Browser redirecting, was infected with "Windows Recovery"


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3 replies to this topic

#1 koenigseggCC7

koenigseggCC7

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  • Local time:09:08 AM

Posted 17 April 2011 - 09:20 PM

Hi all, and thanks for the help. This is my work computer and my IT department has basically given up on these issues. Two days ago my computer became infected with "Windows Recovery" malware after connecting via wireless to a client's network. I followed the step-by-step instructions on this website to remove that infection and I have not had a problem with that since. However, no matter what utility I run or what browser I use, my internet redirects to random search or advertisement websites. Also, I constantly get script errors listing a random website and saying the issue was "Object rejected. Do you want to continue running scripts on this page?" It will also sometimes say "Invalid character." This occurs whether I have the browser open or not. I do not believe it occurs if I have wireless turned off.

I am running Windows 7 Professional 32bit on a just over one year old Dell Latitude E6500 with no prior problems. I have tried using IE8, IE9, Firefox 3.6, Firefox 4, and Chrome, with the same issue happening on all. It happens whether I am clicking a link on a search engine or if I type in the web address myself (standard websites such as the news, ESPN, facebook, etc. work fine - but if I try to go to an antivirus or browser download website, I am redirected).

I've run Rkill and Malwarebytes both in regular and safe mode multiple times, and I've made sure that Malwarebytes is updated. I also read on a post on this website to try Microsoft LiveOne Safety Scanner to help with the redirecting issue, so I've run that twice. Both found infections the first time but none after that. I'm not sure what my IT department ran before.

I've at least gotten my computer to be usable at work, but it still has a long way to go before getting back to normal. Below is my DSS log, as directed in the instructions. I appreciate the help and look forward to your responses.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by tjh at 21:45:01.27 on 04/17/11
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3536.2223 [GMT -4:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_d511891fb5bff1e2\STacSV.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_d511891fb5bff1e2\aestsrv.exe
C:\Windows\System32\svchost.exe -k Akamai
C:\Windows\system32\HPSIsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Pfx Engagement\Common\PFXEngDesktopService.exe
C:\Pfx Engagement\Common\PFXSYNPFTService.exe
C:\Program Files\Pervasive Software\PSQL\bin\w3dbsmgr.exe
c:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\Windows\system32\U2VSvr.exe
C:\Windows\system32\UTSCSI.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Windows\system32\MTri1+.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\SSDriver\fi5110\SsWiaChecker.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\PFU\ScanSnap\CardMinder V2.0\CardLauncher.exe
C:\Program Files\ProSystem fx Document\Virtual Drive\bin\CCH.Document.VirtualDrive.Reminder.exe
C:\Program Files\NET SatisFAXtion\NS-ClientSuite 2010\PopupNotifier.exe
C:\Pfx Engagement\WM\PfxPDFConvertService.exe
C:\Program Files\PFU\ScanSnap\Driver\PfuSsMon.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\PROGRAM FILES\PRACTICE MANAGEMENT\CPAS\VPM\SYSEXEC\P_PMTRAY.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
c:\Program Files\Microsoft Security Client\Antimalware\MpCmdRun.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\tjh\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://sharepoint/intranet/
uInternet Settings,ProxyServer = http=0
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\mif5ba~1\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [PMTray] "c:\program files\practice management\cpas\vpm\PMTray.exe" /STARTUP
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [Util] c:\windows\system32\Util.exe
mRun: [USCService] c:\program files\dell\dell controlpoint\security manager\BcmDeviceAndTaskStatusService.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ScanSnap WIA Service Checker] c:\windows\ssdriver\fi5110\SsWiaChecker.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PeachtreePrefetcher.exe] "c:\progra~1\sageso~1\peacht~1\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Broadcom Wireless Manager UI] c:\program files\dell\dell wireless wlan card\WLTRAY.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\cardmi~1.lnk - c:\program files\pfu\scansnap\cardminder v2.0\CardLauncher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\conver~1.lnk - c:\program files\pfu\scansnap\organizer\PfuSsOrgOcrChk.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\docume~1.lnk - c:\program files\prosystem fx document\virtual drive\bin\CCH.Document.VirtualDrive.Reminder.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\intuit~1.lnk - c:\program files\common files\intuit\dataprotect\IntuitDataProtect.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\loadne~1.lnk - c:\program files\net satisfaxtion\ns-clientsuite 2010\PopupNotifier.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mapvir~1.lnk - c:\program files\prosystem fx document\virtual drive\config\Map.Bat
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\pfxpdf~1.lnk - c:\pfx engagement\wm\PfxPDFConvertService.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~2.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\intuit\quickbooks 2011\QBW32.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\scansn~1.lnk - c:\program files\pfu\scansnap\driver\PfuSsMon.exe
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
Trusted Zone: cch.com\intelliconnect
Trusted Zone: cchgroup.com\tax
Trusted Zone: document
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - c:\program files\intuit\quickbooks 2011\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\tjh\appdata\roaming\mozilla\firefox\profiles\tohxyygr.default\
FF - prefs.js: browser.startup.homepage - hxxp://sharepoint/intranet/
FF - prefs.js: network.proxy.http - 0
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\progra~1\mif5ba~1\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\mif5ba~1\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKsl21718224;MpKsl21718224;c:\programdata\microsoft\microsoft antimalware\definition updates\{37b0de17-9f18-440c-96b8-177f8c9844e3}\MpKsl21718224.sys [2011-4-17 28752]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_d511891fb5bff1e2\AEstSrv.exe [2010-8-4 81920]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2009-7-13 20992]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostControlService.exe [2009-6-26 812392]
R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostStorageService.exe [2009-6-26 26984]
R2 HPSIService;HP SI Service;c:\windows\system32\HPSIsvc.exe [2011-1-28 99896]
R2 MSSQL$PROFXENGAGEMENT;SQL Server (PROFXENGAGEMENT);c:\program files\microsoft sql server\mssql.2\mssql\binn\sqlservr.exe [2007-2-10 29178224]
R2 PFXEngDesktopService;PFXEngDesktopService;c:\pfx engagement\common\PFXEngDesktopService.exe [2010-7-26 395776]
R2 PFXSYNPFTService;PFXSYNPFTService;c:\pfx engagement\common\PFXSYNPFTService.exe [2010-7-26 404992]
R2 psqlWGE;Pervasive PSQL Workgroup Engine;c:\program files\pervasive software\psql\bin\w3dbsmgr.exe [2007-9-5 455968]
R2 QBVSS;QBIDPService;c:\program files\common files\intuit\dataprotect\QBIDPService.exe [2010-9-17 1251840]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-5-18 2440120]
R2 TIRmtSvc;Track-It! Workstation Manager;c:\windows\tiremote\TIRemoteService.exe [2010-9-2 210944]
R2 U2VSvr;U2VSvr;c:\windows\system32\U2VSvr.exe [2011-1-24 198008]
R3 acpials;ALS Sensor Filter;c:\windows\system32\drivers\acpials.sys [2009-7-14 7680]
R3 cvusbdrv;Dell ControlVault;c:\windows\system32\drivers\cvusbdrv.sys [2009-12-26 33832]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y6232.sys [2009-12-26 221912]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-12 102448]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2010-8-3 126976]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-10-24 43392]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
R3 T1PExGrp;T1PExGrp;c:\windows\system32\drivers\T1PExGrp.sys [2011-1-24 25728]
R3 T1PMrGrp;T1PMrGrp;c:\windows\system32\drivers\T1PMrGrp.sys [2011-1-24 28160]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-5 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-5-18 23888]
S3 mvusbews;USB EWS Device;c:\windows\system32\drivers\mvusbews.sys [2011-1-28 17408]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 Peachtree SmartPosting 2009;Peachtree SmartPosting 2009;c:\program files\sage software\peachtree\SmartPostingService2009.exe [2008-5-3 49152]
S3 rimspci;rimspci;c:\windows\system32\drivers\rimspe86.sys [2009-12-26 47104]
S3 risdpcie;risdpcie;c:\windows\system32\drivers\risdpe86.sys [2009-12-26 49152]
S3 rixdpcie;rixdpcie;c:\windows\system32\drivers\rixdpe86.sys [2009-12-26 38400]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 t1pusb;Trigger 1+ Graphics Card;c:\windows\system32\drivers\t1pusb.sys [2011-1-24 109056]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
.
=============== Created Last 30 ================
.
2011-04-18 01:27:05 28752 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{37b0de17-9f18-440c-96b8-177f8c9844e3}\MpKsl21718224.sys
2011-04-17 23:06:13 439632 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{ffd13233-d624-487f-9c39-00347c8f3d41}\gapaengine.dll
2011-04-17 23:06:07 6792528 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{37b0de17-9f18-440c-96b8-177f8c9844e3}\mpengine.dll
2011-04-17 23:04:37 -------- d-----w- c:\program files\Microsoft Security Client
2011-04-17 20:57:17 72035728 ----a-w- C:\msert.exe
2011-04-17 20:43:22 -------- d-sh--w- C:\$RECYCLE.BIN
2011-04-17 00:59:16 -------- d-----w- c:\users\tjh\appdata\local\temp
2011-04-16 21:45:44 89088 ----a-w- c:\windows\MBR.exe
2011-04-16 21:45:43 98816 ----a-w- c:\windows\sed.exe
2011-04-16 21:45:43 256512 ----a-w- c:\windows\PEV.exe
2011-04-16 21:45:43 161792 ----a-w- c:\windows\SWREG.exe
2011-04-16 21:19:35 -------- d-----w- c:\users\tjh\appdata\local\Mozilla
2011-04-16 02:01:37 504657 ----a-w- C:\unhide.exe
2011-04-16 01:58:00 1006778 ----a-w- C:\rkill.com
2011-04-15 18:29:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-15 18:29:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-15 18:15:58 240008 ----a-w- c:\windows\system32\drivers\netio.sys
2011-04-15 15:02:49 -------- d-----w- c:\users\tjh\appdata\roaming\SUPERAntiSpyware.com
2011-04-15 15:02:49 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2011-04-15 15:00:21 -------- d-----w- c:\users\tjh\appdata\roaming\Malwarebytes
2011-04-15 15:00:16 -------- d-----w- c:\progra~2\Malwarebytes
2011-04-15 14:55:44 388608 ----a-w- C:\HijackThis.exe
2011-04-15 14:55:09 7734208 ----a-w- C:\mbam-setup-1.50.1.1100.exe
2011-04-15 14:53:39 10700680 ----a-w- C:\SUPERAntiSpyware.exe
.
==================== Find3M ====================
.
2011-01-24 19:12:19 45056 ----a-w- c:\windows\system32\UTSCSI.EXE
.
============= FINISH: 21:45:36.02 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 22 April 2011 - 07:59 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 25 April 2011 - 05:59 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 April 2011 - 12:27 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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