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Laptop no longer connects to wireless router


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#1 disjen

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Posted 17 April 2011 - 07:36 PM

It has been a long, frustrating week with my computer. I started last Saturday with the Windows System Restore virus and after finally getting it all removed, I had to deal with a Google website redirect virus, which appears to be finally cleared from my system. As one of my final attempts in clearing it, I had read on here that possibly my router could be infected, so I had followed steps to reboot my router. Now that I've done that, I was able to reconnect my daughter's laptop to the wireless connection with no problem (her laptop has been fine throughout all this mess). My laptop can't connect wirelessly. Wired, I am ok. It can see my network & acts like it's trying to connect, but it fails each time...doesn't even come up with the place for me to enter my password.

I've been reading things in this forum, but after a week of fighting with this computer, my brain is just fried & I don't know what to try next. It seems like everytime I fix a problem, another one crops up.

Grateful for any help!

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#2 McGrubber

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Posted 18 April 2011 - 02:40 PM

I would bet that somewhere in all of the mix some of your wireless settings were altered possible issues encryption/authentication settings are incorrect.

I don’t know what OS you are running, if you can navigate to “my network” places rt. Click on it select properties then you should see all of your adapters listed on the page.

Select your wireless adapter and rt. Click > Properties> in there you will find settings for that adapter verify that the connection method is correct and you may just want to re-enter information WEP key ect......or whatever method you are using.


Hope this helps,

Edited by McGrubber, 18 April 2011 - 02:40 PM.





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