Below please see my original post and boopme's response. Basically - my bro ran combofix without any prep/instructions and I'm trying to finish it up the right way.
I attached the three documents boopme requested and skipped the GMER step completely.
Thanks for your help! I really appreciate anyone taking the time to look at this.
Posted Today, 11:27 AM
I was having a google redirect issue that none of my programs could fix. My brother tried to fix my laptop and he ran combofix, and made it worse. He didn't follow any instructions (just ran it) and afterwards I couldn't open anything. Everything I tried (programs or files) came up with an error message saying that the registry keys were marked for deletion.
I found a few threads and the advice given to other people with the same problem was to open in safe mode and run sfc /scannow. I couldn't get into safe mode (windows start up repair launched and then froze...the second time I started windows normally and it worked). I ran sfc /scannow and it seemed to fix the registry key problem. The google redirect issue seems to be gone also.
My question is - now what do I do? Should I follow the instructions and run combofix again? Should I post the log from combofix in the log forum? Or just leave everything alone?
I'm not familiar with combofix but it seems like a pretty powerful tool, and I want to make sure there aren't huge steps I need to take now that it has been run on my pc.
*Using a Compaq laptop with Vista Home Premium.
To INSANITY and BEYOND !!
Group: Moderator Posts: 38,222 Joined: 10-September 04 Gender:Male Location:NJ USA Posted Today, 02:43 PM
Let me first quote our quietman7's response
Combofix's disclaimer clearly says it is meant for for private use. The developer did not intend for his tool to be used any other way and it certainly was not intended for those running a computer business or for use in a business/corporate environment.
When issues arise due to complex malware infections, possible false detections, problems running ComboFix or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. When false detections are identified, experts have access to the developer and can report them so he can investigate, confirm and make corrections. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment.
Having run ComboFix we need to see that and a DDS log.
Please go here....
Preparation Guide ,do steps 6 - 9.
Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you posted earlier.
Let me know if that went well.