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speakers stopped working


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7 replies to this topic

#1 leah2917

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Posted 17 April 2011 - 08:23 AM

Hello.
My speakers used to work just fine, but now they don't.
When I boot up the computer, the Found New Hardware Wizard pops up and says, "this wizard helps you install software for: multimedia audio controller".
If I choose the default of "install the software automatically", it doesn't find anything.
Can somebody help me?
Thanks!

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#2 pip22

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Posted 18 April 2011 - 11:05 AM

You need to install the "Sound Driver" for the sound-card which is fitted inside your PC case.
The correct driver can be obtained from your PC or laptop manufacturer's website.
if you require more help with this, please reply.

Edited by pip22, 18 April 2011 - 11:06 AM.


#3 corneto_20

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Posted 21 April 2011 - 02:12 AM

If your can't find the cd driver installer of your sound card, you are always welcome to use GOOGLE to type in the name of your sound card and the model then search for the drivers available and compatible for your computer... Feel free to post the brand and model of your sound card here so that others may help you find the link....

corneto_20

Edited by corneto_20, 21 April 2011 - 02:13 AM.


#4 leah2917

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Posted 25 April 2011 - 09:15 AM

Do you know how I can tell what the name of my sound card is? Do I need to look inside the computer?

#5 Eyesee

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Posted 25 April 2011 - 04:21 PM

Whats the make/model of the system & what version of Windows?
In the beginning there was the command line.

#6 leah2917

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Posted 25 April 2011 - 04:47 PM

Everex Impact GA3400
Windows XP, home edition, version 2002

Thanks :)

#7 corneto_20

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Posted 28 April 2011 - 08:47 AM

Go to start and click RUN then type DXDIAG.exe and then press enter... Click ok or Yes to Agree then let it run for a run check to your system. From here, you will have tabs that allows you to trouble shoot your Sound....

#8 leah2917

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Posted 29 April 2011 - 10:25 PM

On the sound tab, it says "no problems found".
When I click on "test directsound", I don't hear anything.
Then the note says "DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)"
I tried the "more help" tab, but it wasn't able to help me either.
Ideas?




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