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Google redirecting to licosearch


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#1 rev1

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Posted 17 April 2011 - 04:00 AM

I have a Samsung laptop which has been out of action lately. Recenlt fixed up a wireless router from my main PC. Virus software etc is expired on the laptop and it appears to be riddled with problems!

First, it is slow, then all google searches redirect to licosearch and I therefore cannot install updated aAV software from my broadband provider (Virgin media). My out of date McAfee software is reporting infection with W32/NGVCK (Virus), and I am repeatedly asked to install FLVUbit.exe and I do not know what this is.

I have gone through the preparation guide for posting a new topic by downloading the necessary on the other PC and transferred them to the laptop with a USB stick. Here are my logs, Please Help!!

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by geoff at 22:06:08.01 on 17/04/2011
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.395 [GMT 1:00]
.
AV: McAfee VirusScan *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Samsung\Samsung EDS\EDSAgent.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\s3graphics\chrome3\Chrome3.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Samsung\Samsung Battery Manager\BatteryManager.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\PROGRA~1\samsung\SAMSUN~3\SUPNOT~1.EXE
C:\Documents and Settings\geoff\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SMSN&bmod=SMSN
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SMSN&bmod=SMSN
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p=%s%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe,,c:\program files\rtuccgkc\aamomgts.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [EDS] c:\program files\samsung\samsung eds\EDSAgent.exe
mRun: [VTTimer] VTTimer.exe
mRun: [Chrome3] c:\program files\s3graphics\chrome3\Chrome3.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SUPBackGround] c:\program files\samsung\samsung update plus\SUPBackGround.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [BatteryManager] c:\program files\samsung\samsung battery manager\BatteryManager.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-1-9 214664]
R2 DOSMEMIO;MEMIO;c:\windows\system32\MEMIO.SYS [2009-1-9 4300]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-1-9 88176]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-1-9 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-1-9 144704]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32mpcoinst,serviceStartProc --> RUNDLL32.EXE ykx32mpcoinst,serviceStartProc [?]
R3 DNSeFilter;DNSeFilter;c:\windows\system32\drivers\SamsungEDS.SYS [2008-1-15 30208]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-1-9 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-1-9 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-1-9 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-1-9 40552]
R3 S3GIGP;S3GIGP;c:\windows\system32\drivers\S3gIGPm.sys [2009-1-9 534528]
R3 vcrdrx32;VIA MSP Cardreader Host Controller;c:\windows\system32\drivers\vcrdrx32.sys [2009-1-9 90752]
R3 VMC326;Vimicro Camera Service VMC326;c:\windows\system32\drivers\VMC326.sys [2009-1-9 238464]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-27 135664]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2011-4-17 16968]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-1-9 34248]
.
=============== Created Last 30 ================
.
2011-04-17 20:47:01 24983 ----a-w- c:\windows\system32\2047198441.dll
2011-04-17 09:21:50 24983 ----a-w- c:\windows\system32\9215064041.dll
2011-04-17 09:15:22 24983 ----a-w- c:\windows\system32\9152295341.dll
2011-04-17 08:59:49 -------- d-sha-r- C:\cmdcons
2011-04-17 08:57:45 89088 ----a-w- c:\windows\MBR.exe
2011-04-17 08:57:40 256512 ----a-w- c:\windows\PEV.exe
2011-04-17 08:57:40 161792 ----a-w- c:\windows\SWREG.exe
2011-04-17 08:57:39 98816 ----a-w- c:\windows\sed.exe
2011-04-17 08:50:21 172528 ----a-w- c:\windows\Explorermgr.exe
2011-04-17 08:20:47 -------- d-----w- c:\program files\rtuccgkc
2011-04-17 08:09:02 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-04-17 08:07:32 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2011-04-17 05:28:26 -------- d-----w- c:\docume~1\geoff\applic~1\Malwarebytes
2011-04-17 05:28:13 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-17 05:28:12 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-17 05:28:09 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-17 05:28:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-17 05:01:20 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-04-17 05:01:20 -------- d-----w- c:\windows\system32\wbem\Repository
2011-04-15 11:44:23 83249512 ----a-w- c:\program files\common files\windows live\.cache\wlc71.tmp
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:45:07 434176 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-17 13:51:57 81920 ----a-w- c:\windows\system32\ieencode.dll
2011-02-17 13:51:57 667136 ----a-w- c:\windows\system32\wininet.dll
2011-02-17 13:51:57 61952 ----a-w- c:\windows\system32\tdc.ocx
2011-02-17 12:37:38 369664 ----a-w- c:\windows\system32\html.iec
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2010-09-05 11:34:57 197632 ------w- c:\program files\common files\OnlineFilesManager.dll
.
============= FINISH: 22:08:23.92 ===============

Attached Files



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#2 Elise

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Posted 27 April 2011 - 08:58 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 rev1

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Posted 27 April 2011 - 04:28 PM

thanks for your help.


attached is a zip of attach andd dds

sorry if i have misunderstood instructionsAttached File  DDS.zip   6.19KB   1 downloads

#4 Elise

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Posted 28 April 2011 - 03:53 AM

Hi, can you please also post me the log from combofix. It can be found at c:\combofix.txt

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 rev1

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Posted 28 April 2011 - 07:07 AM

Here it is

ty

Attached Files



#6 Elise

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Posted 28 April 2011 - 07:24 AM

Hi, that looks like you may have a file infector on board, which would be bad news. However I'd first like to confirm that.

Please download Kaspersky's virus removal tool and run it. Do NOT delete incurable items, instead skip them. Please post me the results.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 rev1

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Posted 29 April 2011 - 07:09 AM

Hi Elise

I am currently running Kaspersky Virus Removal Tool. It is very slow 3% completed after 11 hrs. Is this normal?

ty

rev1

#8 Elise

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Posted 29 April 2011 - 10:06 AM

Depending on your computer, yes, its possible. Did it detect anything so far?

regards, Elise


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#9 rev1

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Posted 29 April 2011 - 11:10 AM

Yes, several viruses and threats detected so far, still at 3% after 15 hours+

#10 Elise

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Posted 29 April 2011 - 11:15 AM

Can you list what is detected?

regards, Elise


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#11 rev1

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Posted 29 April 2011 - 12:19 PM

attached is a txt file showing what has been detected so far

rev1

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#12 Elise

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Posted 29 April 2011 - 01:05 PM

I'm afraid I have very bad news.

Win32/Ramnit (and related variants) is a dangerous file infector with IRCBot functionality which infects .exe, and .HTML/HTM files, and opens a back door that compromises your computer. Using this backdoor, a remote attacker can access and instruct the infected computer to download and execute more malicious files. The infected .HTML or .HTM files may be detected as The infected .HTML or .HTM files may be detected as Virus:VBS/Ramnit.A or VBS/Generic. Win32/Ramnit.A!dll is a related file infector often seen with this infection. It too has IRCBot functionality which infects .exe, .dll and .HTML/HTM files and opens a back door that compromises your computer. This component is injected into the default web browser by Worm:Win32/Ramnit.A which is dropped by a Ramnit infected executable file.

-- Note: As with most malware infections, the threat name may be different depending on the anti-virus or anti-malware program which detected it. Each security vendor uses their own naming conventions to identify various types of malware.With this particular infection the safest solution and only sure way to remove it effectively is to reformat and reinstall the OS.

Why? The malware injects code in legitimate files similar to the Virut virus and in many cases the infected files (which could number in the thousands) cannot be disinfected properly by your anti-virus. When disinfection is attempted, the files often become corrupted and the system may become unstable or irreparable. The longer Ramnit.A remains on a computer, the more files it infects and corrupts so the degree of damage can vary.

Ramnit is commonly spread via a flash drive (usb, pen, thumb, jump) infection where it copies Worm:Win32/Ramnit.A with a random file name. The infection is often contracted by visiting remote, crack and keygen sites. These type of sites are infested with a smörgåsbord of malware and a major source of system infection.

In my opinion, Ramnit is not effectively disinfectable, so your best option is to perform a full reformat as there is no guarantee this infection can be completely removed. In most instances it may have caused so much damage to your system files that it cannot be completely cleaned or repaired. Security vendors that claim to be able to remove file infectors cannot guarantee that all traces of it will be removed as they may not find all the remnants. If something goes awry during the malware removal process there is always a risk the computer may become unstable or unbootable and you could loose access to all your data.

Further, your machine has likely been compromised by the backdoor Trojan and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if your anti-virus reports that the malware appears to have been removed.

Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

Whenever a system has been compromised by a backdoor payload, it is impossible to know if or how much the backdoor has been used to affect your system...There are only a few ways to return a compromised system to a confident security configuration. These include:
• Reimaging the system
• Restoring the entire system using a full system backup from before the backdoor infection
• Reformatting and reinstalling the system

Backdoors and What They Mean to You

This is what Jesper M. Johansson at Microsoft TechNet has to say: Help: I Got Hacked. Now What Do I Do?.

The only way to clean a compromised system is to flatten and rebuild. That’s right. If you have a system that has been completely compromised, the only thing you can do is to flatten the system (reformat the system disk) and rebuild it from scratch (reinstall Windows and your applications).


regards, Elise


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#13 rev1

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Posted 30 April 2011 - 12:49 PM

Thank you for your thorough assessment and for the links.

Is there a simple guide to conducting a complete system reinstall? The infected PC is a notebook with no CD of FD drive so I am unable to make a bootable disk. Also the PC was not supplied with CD copy of Windows XP which was pre-installed

#14 Elise

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Posted 30 April 2011 - 01:25 PM

What manufacturer is the notebook? Do you see any message on boot "press <key> to enter Recovery"?

regards, Elise


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#15 Elise

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Posted 07 May 2011 - 10:22 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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