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Antispyware 2010 has disabled most programs (including IE) and copy/paste functionality


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#1 ajhall2

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Posted 16 April 2011 - 03:19 PM

I have Antispyware 2010 on my laptop and it has caused a lot of problems. IE will not open and I cannot transfer any files from the computer to removable media of any kind. Malwarebytes Anti-Malware will not run, it keeps giving me a run-time error '372' saying that the version of vbalsgrid6.ocx may be outdated. SUPERAntiSpyware did not work either. I've tried FixExe which ran but did not fix the problem of IE not opening. Oh, and the taskbar is missing. Is this fixable?

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#2 m0le

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Posted 26 April 2011 - 06:30 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
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  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

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The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 m0le

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Posted 02 May 2011 - 02:10 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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