Posted 17 April 2011 - 06:57 AM
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Sempron Processor 3400+, x86 Family 15 Model 47 Stepping 2
Processor Count: 1
RAM: 1470 Mb
Graphics Card: ATI RADEON XPRESS 200 Series , 256 Mb
Hard Drives: C: Total - 305234 MB, Free - 230540 MB; K: Total - 145958 MB, Free - 90194 MB;
Motherboard: MSI, AMETHYST-M, 1.0,
Antivirus: AVG Anti-Virus Free Edition 2011, Updated: Yes, On-Demand Scanner: Enabled
This is info about my computer.
The printer is a Lexmark 3100 series and is several years old. It has always worked well.
I had had a problem with my computer and decided that I should reformat the drive and reinstall Windows XP. I did all that and used Acronis to put my data back on. I had to unhook the smaller drive because it wanted to be Drive C and I wanted the larger one to be "C". I'm sure you know that process.I hadn't printed anything for a while and really didn't notice anything odd about the printer. When I ran Driver Detective to make sure everything was good, it gave me an error message about the printer..needed new drivers...I did what I thought was right but got the message that "The specified print monitor is unknown". I googled that and found some info about repairing or reinstalling XP. I did that and it still doesn't work. Several suggestions were about changing the registry but they named a specific machine so I stayed away from that but one was quite generic and I did that but, still no go.
My next step will be to completely start from scratch with a clean installation but I'd rather not if you have any suggestions.
Do you need to know anything else? I'm not afraid to try things.