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Frequent crashing problem?


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7 replies to this topic

#1 joniebee

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Posted 15 April 2011 - 08:12 AM

Hi,I'm currently having a very frustrating time with my pc.The problem is crashing,Each time exactly the same,The screen goes black,Monitor says no signal and i'm unable to reset with the power button at front of pc so i have to reset by turning off at the plug,Also have never had any error messages.

I posted in here as the problem mainly occurs if gaming or watching video,Sometimes even viewing images and hardly ever happens if i'm just viewing web pages.Video card is Nvidia GeForce GT220 and when i went on net to read about the card i found lots of negative remarks.I realised driver was old so tried to update but half way through this pc crashed again and was then crashing every 30 to 60 seconds,Thankfully i just managed to get to system restore in time to revert back to old driver and haven't tried again.Want to install program that will give me info like temps and fan speed but not sure which one to download.Any ideas on this issue would be very helpful,Oh and the computer is a Packard Bell ixtreme M5722

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#2 Broni

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Posted 15 April 2011 - 11:14 AM

Download System Information for Windows (SIW free version)
No installation required.

After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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#3 joniebee

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Posted 18 April 2011 - 08:24 AM

Sorry for the delay in my reply but i ran the tool you advised and went to look at the temps,My video card temp was showing as 75c so as soon as i saw this i shut the pc down and i'm now on my old xp system,I mean i'm just guessing here but surely 75c is way too hot? I have now cleaned inside the case which was very dusty and also was surprised to find no case fan,So there's a cpu fan and gpu fan,That's it! I'm not too sure what to do next,Obviously i need a case fan but would it really lower the gpu temp to a normal level? Or do i have a bigger problem that will take more than just installing a case fan? Any ideas will be very helpful,Cheers.

#4 Broni

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Posted 18 April 2011 - 10:50 AM

GPU can take much higher temperatures, than CPU.
You always start with checking CPU temeperature.

Good thinking on cleaning inside though :)
What did you use there? A can of compressed air?

was surprised to find no case fan

There is no fan build into back panel?

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#5 joniebee

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Posted 18 April 2011 - 11:11 AM

Yes i have been looking around on various forums and have seen many posts on temps way in excess of 75c,But i think my reaction was also due to having this crashing problem,Saw the temp and thought heres the problem. Off the top of my head the other temps were,Mobo 40c-50c,cpu 35c-40c and case was around 40c. Yes i used compressed air to clean and also removed video card to get better access to it.

So would you say 75c whilst browsing web is okay? Cos i get the feeling that my crashing problem is the video card cutting out when it reaches a certain temp and i'm not sure how to prove it?

#6 Broni

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Posted 18 April 2011 - 11:18 AM

So would you say 75c whilst browsing web is okay?

For normal computer operation, it'd be high, but, if you're using some video extensive program, it may run that high.

You didn't say:

There is no fan build into back panel?


I suggest, you turn the computer on and re-check those temps after cleaning.

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#7 joniebee

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Posted 18 April 2011 - 12:45 PM

That's correct there is no fan in the back panel,It is designed to have one fitted there though,Would you suggest i buy one? Do you think it would cool the gpu even slightly?

#8 Broni

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Posted 18 April 2011 - 12:46 PM

I'd definitely install one.

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