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HELP - Computer infected with w32/zbot.g


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#1 SNS

SNS

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Posted 14 April 2011 - 04:33 PM

I am at my wits end with this and I could really do with some help. Just over 48 hours ago my AVG Resident Shield Alert detected multiple cases of Win32/Zbot.g and VBS/Generic. I clicked on Remove selected as advised by AVG but the same viruses just keep on coming. As soon as I switch my computer on I have hundreds of cases of Win32/Zbot.g and VBS/Generic appear and be detected in AVG Resident Shield and I can't keep removing them as it is endless. I have run Mbam and no infections were found but AVG Resident shield keeps on detecting them. I cannot open AVG to run the virus software as I get an error message and I cannot connect to the internet as this doesnt work either. I'm having to use a laptop and copy files from one to the other. Is it ok to copy to cd and then copy that to the infected PC as I do not have a USB stick or is there any way to bypass the virus so that I can get my internet working again. I'm not really sure what to do next and could really use some advice.

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