Posted 14 April 2011 - 01:02 PM
I downloaded from Iomega, installed and ran QuikProtect (in an attempt to solve a problem with an Iomega ext HDD) and got a QsFsFltr.sys blue screen and 0x000000D4 stop message. Failing to get the PC running again I repaired Windows XP Home, reinstalled SP3 and took all the MS updates. I could not uninstall QuikProtect so deleted the program folder and subsequently deleted the QuikProtect folder within Iomega folder within Software in the HKEY_LOCAL_MACHINE section of the registry. I believe I have up to date drivers for everything on my system, and it starts and runs and shuts down OK, but I have to dismiss the 'serious error' message after each boot up. If I send the message to MS I get notification the message file is corrupted and can't be read, and a recommendation to do all the things I have done. No success - joined BleepingComputer.com - referred to
I have now followed your Malware removal instructions.
The GMER scan had run for 4 hours when I had to go out. When I returned it had finished and there was a blue screen message as follows:
A problem was detected and Windows has shutdown. Seems to be caused by rdbss.sys. Driver unloaded without cancelling pending operations. And then the usual advice re un-installing new hardware etc. The tech info was: STOP: 0x000000D4 (0xB3AD2038, 0x0000001C, 0x00000001, 0x80502CD6) rdbss.sys.
I shutdown the PC and restarted it - everything seems OK.
I am now ready to paste in DDS.txt logcontents and attach Attach.txt and Ark.txt, but am concerned website user names and passwords stored by Firefox will be visible to all viewing my message. Can you please advise whether there is anything to worry about, and if so what should I do?