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problems with files and internet access


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#1 highnoon

highnoon

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Posted 14 April 2011 - 10:50 AM

Dear forum members,
According to HJT, I have an unknown file in my Winsock LSP. After temporarily using an UMTS stick,, I feel that I have now problems with my PC or better, with my internet. I frequently get the message that pages cannot load, that the responses take too much time etc. How could I fix the problem with the unknown file in Winsock LSP? Are there any other problems you can see from my Hijackthis file that have to be fixed. Before using that UMTS stick I didnīt have the above mentioned problems.
Thank you very much for your attention. I would very much appreciate getting your help.
Highnoon

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 13:07:27, on 14.04.2011

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Boot mode: Normal



Running processes:

C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe

C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe

C:\Users\Karin\AppData\Roaming\T-Mobile Internet Manager\ouc.exe

C:\Program Files (x86)\ASUS\SonicMaster\SonicMasterTray.exe

C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe

C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe

C:\ExpressGateUtil\VAWinAgent.exe

C:\Program Files (x86)\ClearCloud\ClearCloud DNS\SBCC_Utility_Tray.exe

C:\Program Files (x86)\T-Mobile\T-Mobile Internet Manager\DataCardMonitor.exe

C:\Windows\AsScrPro.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMTray.exe

C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe

C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe

C:\Program Files (x86)\Microsoft Office\OFFICE11\WINWORD.EXE

C:\Users\Karin\Desktop\HiJackThis204.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus.msn.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://asus.msn.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://asus.msn.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O4 - HKLM\..\Run: [SonicMasterTray] C:\Program Files (x86)\ASUS\SonicMaster\SonicMasterTray.exe

O4 - HKLM\..\Run: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe

O4 - HKLM\..\Run: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe

O4 - HKLM\..\Run: [VAWinAgent] C:\ExpressGateUtil\VAWinAgent.exe

O4 - HKLM\..\Run: [SBAMTray] "C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMTray.exe"

O4 - HKLM\..\Run: [SSClearCloudTrayApp] C:\Program Files (x86)\ClearCloud\ClearCloud DNS\SBCC_Utility_Tray.exe

O4 - HKLM\..\Run: [DataCardMonitor] C:\Program Files (x86)\T-Mobile\T-Mobile Internet Manager\DataCardMonitor.exe

O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner64.exe" /AUTO

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun

O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOKALER DIENST')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOKALER DIENST')

O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETZWERKDIENST')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETZWERKDIENST')

O4 - HKUS\S-1-5-21-1922291896-1516325794-3314726604-1000\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')

O4 - HKUS\S-1-5-21-1922291896-1516325794-3314726604-1000\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')

O4 - HKUS\S-1-5-21-1922291896-1516325794-3314726604-1002\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Karin')

O4 - Startup: setup_9.0.0.722_08.04.2011_10-42.lnk = Admin\Desktop\Virus Removal Tool\setup_9.0.0.722_08.04.2011_10-42\startup.exe

O8 - Extra context menu item: Free YouTube Download - C:\Users\Admin\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htm

O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O17 - HKLM\System\CCS\Services\Tcpip\..\{0865284A-B1EB-47AF-814B-7CBACFCC9C82}: NameServer = 193.189.244.225 193.189.244.206

O17 - HKLM\System\CCS\Services\Tcpip\..\{50612511-240D-4A38-BE60-EE18A53E904C}: NameServer = 193.189.244.225 193.189.244.206

O17 - HKLM\System\CCS\Services\Tcpip\..\{59B24DF8-1D6D-4C68-B05F-04FBC33533CC}: NameServer = 74.118.212.1,74.118.212.2

O17 - HKLM\System\CCS\Services\Tcpip\..\{72AD09A2-38D7-4AD5-A604-3B0149BAF8AE}: NameServer = 193.189.244.225 193.189.244.206

O17 - HKLM\System\CCS\Services\Tcpip\..\{76FADD9F-47CC-4D1D-A0E4-4F36F2714001}: NameServer = 74.118.212.1,74.118.212.2

O17 - HKLM\System\CCS\Services\Tcpip\..\{87C67105-650E-4228-9F29-97690D993415}: NameServer = 74.118.212.1,74.118.212.2

O17 - HKLM\System\CCS\Services\Tcpip\..\{C81155F5-D10B-4224-8E50-214FEFE8A477}: NameServer = 74.118.212.1,74.118.212.2

O17 - HKLM\System\CS1\Services\Tcpip\..\{0865284A-B1EB-47AF-814B-7CBACFCC9C82}: NameServer = 193.189.244.225 193.189.244.206

O17 - HKLM\System\CS2\Services\Tcpip\..\{0865284A-B1EB-47AF-814B-7CBACFCC9C82}: NameServer = 193.189.244.225 193.189.244.206

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O20 - AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll

O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe

O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe

O23 - Service: DCService.exe - Unknown owner - C:\ProgramData\DatacardService\DCService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: IntelŪ PROSet/Wireless Event Log (EvtEng) - IntelŪ Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: IntelŪ Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\IntelŪ Management Engine Components\LMS\LMS.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: IntelŪ PROSet/Wireless Registry Service (RegSrvc) - IntelŪ Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: VIPRE Antivirus Premium (SBAMSvc) - Sunbelt Software - C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Program Files (x86)\Sunbelt Software\VIPRE\SBPIMSvc.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: IntelŪ Turbo Boost Technology Monitor (TurboBoost) - IntelŪ Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: IntelŪ Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\IntelŪ Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: VideAceWindowsService - Unknown owner - C:\ExpressGateUtil\VAWinService.exe

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)



--

End of file - 12322 bytes



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#2 Elise

Elise

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  • Malware Study Hall Admin
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Posted 23 April 2011 - 03:37 PM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

Elise

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Posted 07 May 2011 - 10:30 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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