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infected with defender virus


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9 replies to this topic

#1 michaelleewebb

michaelleewebb

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Posted 14 April 2011 - 10:34 AM

user suddenly started getting pop ups about how the computer is
infected with about 10,000 different viruses. i was unable to
run taskmanager or about any other program except for iexplore. so in
safe mode i went into c:\windows\system32 and copied
Taskmanager then renamed it to iexplore.exe. then i rebooted and
started system normally. then i pressed start button -> run
-> c:\windows\system32\iexplore.exe. that started task manager. i saw
a program running called "defender", i ended the
process. then i tried to start firefox, it tried to start, but it
couldn't hourglass just stayed on. so i ended the firefox
process. i went to another computer and downloaded malwarebytes
anti-malware onto a jump drive and installed it onto the
infected computer. anti-malware reported 17 objects infected. the
interesting ones for me were s2dy0hb\ysv9j2pk[1].exe,defender.exe and
webfettisetup2.3.67.1.zkman000.exe. i let the anti-malware remove
these programs and had to reboot the computer. computer seems to be
much better, i was able to start taskmanager normaly, microsoft
security essentials had started and was green with a check mark (i
found that humorus). ran mbrcheck, no rootkit was found.
would someone please check my work ?? computer seems to be running normally now. Thanks so much !!
dds.txt

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Owner at 9:24:06.89 on Thu 04/14/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.443 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Owner\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Owner\Desktop\dds(1).scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://home.mywebsearch.com/index.jhtml?n=77C09F4F&ptnrS=ZKman000&ptb=nnZ8tSZCik.OAIaSK8UAug
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: ShopAtHome Toolbar: {98279c38-de4b-4bcf-93c9-8ec26069d6f4} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Client Access Service] "c:\program files\ibm\client access\cwbsvstr.exe"
mRun: [Client Access Help Update] "c:\program files\ibm\client access\cwbinhlp.exe"
mRun: [Client Access Check Version] "c:\program files\ibm\client access\cwbckver.exe" LOGIN
mRun: [Client Access Express Welcome] "c:\program files\ibm\client access\cwbwlwiz.exe"
mRun: [Client Access PC5250 Sound] "c:\program files\ibm\client access\emulator\pcssnd.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\owner\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\newsho~1.lnk - c:\program files\myalert\Myalert.exe
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1259615101859
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
Hosts: 10.0.0.2 MUNRO
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\034gy4ld.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=ZKman000&ptb=nnZ8tSZCik.OAIaSK8UAug&psa=&ind=2010032213&ptnrS=ZKman000&si=&st=kwd&n=77cea855&searchfor=
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 165264]
R1 MpKsl7607460d;MpKsl7607460d;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{cc3e323a-622e-4a9f-a222-57d36ef7dd91}\mpksl7607460d.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{cc3e323a-622e-4a9f-a222-57d36ef7dd91}\MpKsl7607460d.sys [?]
R1 MpKslcb13cdf8;MpKslcb13cdf8;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{d55075e4-06c9-4e85-a511-2836347b8a64}\MpKslcb13cdf8.sys [2011-4-14 28752]
R1 MpKsleb683341;MpKsleb683341;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{cc3e323a-622e-4a9f-a222-57d36ef7dd91}\mpksleb683341.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{cc3e323a-622e-4a9f-a222-57d36ef7dd91}\MpKsleb683341.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-24 136176]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
.
=============== Created Last 30 ================
.
2011-04-14 14:11:08 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{d55075e4-06c9-4e85-a511-2836347b8a64}\MpKslcb13cdf8.sys
2011-04-14 14:10:51 6792528 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{d55075e4-06c9-4e85-a511-2836347b8a64}\mpengine.dll
2011-04-14 13:20:13 -------- d-----w- c:\docume~1\owner\applic~1\Malwarebytes
2011-04-14 13:20:08 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-14 13:20:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-14 13:20:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-14 13:20:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-14 12:50:20 135680 ----a-w- c:\windows\system32\iexplore.exe
2011-03-23 20:37:03 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-03-23 20:37:00 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-03-23 20:37:00 728024 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-03-23 20:37:00 1975768 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-03-23 20:37:00 1893336 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-03-23 20:37:00 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-03-23 20:37:00 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-03-23 20:37:00 142296 ----a-w- c:\program files\mozilla firefox\libEGL.dll
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-03 02:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 00:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
.
============= FINISH: 9:24:50.17 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


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Posted 23 April 2011 - 03:37 PM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 michaelleewebb

michaelleewebb
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Posted 26 April 2011 - 08:49 AM

i'm sorry i'm not able to get to the computer right now, wednesday will be the earliest time. i will perform the tasks you requested and submit them them. please don't close this thread

#4 Elise

Elise

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Posted 26 April 2011 - 09:00 AM

No problem! Thank you for letting me know.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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#5 michaelleewebb

michaelleewebb
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Posted 27 April 2011 - 12:08 PM

as per your instructions: microsoft security essilents was disabled. then i ran dds. here are the results

dds text:
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Owner at 12:02:19.43 on Wed 04/27/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.466 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Owner\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Owner\Desktop\dds(2).scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://home.mywebsearch.com/index.jhtml?n=77C09F4F&ptnrS=ZKman000&ptb=nnZ8tSZCik.OAIaSK8UAug
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: ShopAtHome Toolbar: {98279c38-de4b-4bcf-93c9-8ec26069d6f4} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Client Access Service] "c:\program files\ibm\client access\cwbsvstr.exe"
mRun: [Client Access Help Update] "c:\program files\ibm\client access\cwbinhlp.exe"
mRun: [Client Access Check Version] "c:\program files\ibm\client access\cwbckver.exe" LOGIN
mRun: [Client Access Express Welcome] "c:\program files\ibm\client access\cwbwlwiz.exe"
mRun: [Client Access PC5250 Sound] "c:\program files\ibm\client access\emulator\pcssnd.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\owner\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\newsho~1.lnk - c:\program files\myalert\Myalert.exe
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1259615101859
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
Hosts: 10.0.0.2 MUNRO
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\034gy4ld.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=ZKman000&ptb=nnZ8tSZCik.OAIaSK8UAug&psa=&ind=2010032213&ptnrS=ZKman000&si=&st=kwd&n=77cea855&searchfor=
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 165264]
R1 MpKsl04df7dcb;MpKsl04df7dcb;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{97427237-a5ef-4c59-b4ad-c065dfcd18ef}\MpKsl04df7dcb.sys [2011-4-27 28752]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-24 136176]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
.
=============== Created Last 30 ================
.
2011-04-27 16:56:02 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{97427237-a5ef-4c59-b4ad-c065dfcd18ef}\MpKsl04df7dcb.sys
2011-04-25 12:07:20 7071056 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{97427237-a5ef-4c59-b4ad-c065dfcd18ef}\mpengine.dll
2011-04-14 13:20:13 -------- d-----w- c:\docume~1\owner\applic~1\Malwarebytes
2011-04-14 13:20:08 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-14 13:20:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-14 13:20:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-14 13:20:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-14 12:50:20 135680 ----a-w- c:\windows\system32\iexplore.exe
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:45:07 434176 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-17 19:00:29 832512 ----a-w- c:\windows\system32\wininet.dll
2011-02-17 19:00:28 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-02-17 19:00:28 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-17 19:00:27 17408 ----a-w- c:\windows\system32\corpol.dll
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-17 11:44:16 389120 ----a-w- c:\windows\system32\html.iec
2011-02-15 12:56:39 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-03 02:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 00:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
.
============= FINISH: 12:02:59.48 ===============

Attached Files



#6 Elise

Elise

    Bleepin' Blonde


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Posted 27 April 2011 - 01:11 PM

Hi again,

COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#7 michaelleewebb

michaelleewebb
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Posted 27 April 2011 - 03:36 PM

as per your instructions, select rebates ???


ComboFix 11-04-27.01 - Owner 04/27/2011 15:26:11.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.517 [GMT -5:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Owner\WINDOWS
c:\program files\SelectRebates
c:\program files\SelectRebates\FFToolbar\chrome.manifest
c:\program files\SelectRebates\FFToolbar\chrome\sahtoolbar.jar
c:\program files\SelectRebates\FFToolbar\defaults\preferences\sahtoolbar.js
c:\program files\SelectRebates\FFToolbar\install.rdf
c:\program files\SelectRebates\SahImages\alert.png
c:\program files\SelectRebates\SahImages\check.png
c:\program files\SelectRebates\SahImages\close.png
c:\program files\SelectRebates\SelectAlerts.dat
c:\program files\SelectRebates\SelectRebates.exe
c:\program files\SelectRebates\SelectRebates.ini
c:\program files\SelectRebates\SelectRebatesA.dat
c:\program files\SelectRebates\SelectRebatesApi.exe
c:\program files\SelectRebates\SelectRebatesB.dat
c:\program files\SelectRebates\SelectRebatesBT.dat
c:\program files\SelectRebates\SelectRebatesDownload.exe
c:\program files\SelectRebates\SelectRebatesH.dat
c:\program files\SelectRebates\SelectRebatesUninstall.exe
c:\program files\SelectRebates\SRebates.dll
c:\program files\SelectRebates\SRFF3.dll
c:\program files\SelectRebates\Toolbar\AddtoList.bmp
c:\program files\SelectRebates\Toolbar\basis.xml
c:\program files\SelectRebates\Toolbar\Basis.xml.dym
c:\program files\SelectRebates\Toolbar\Blank.bmp
c:\program files\SelectRebates\Toolbar\CashBack.bmp
c:\program files\SelectRebates\Toolbar\Coupons.bmp
c:\program files\SelectRebates\Toolbar\GroceryCoupon.bmp
c:\program files\SelectRebates\Toolbar\i_magnifying.bmp
c:\program files\SelectRebates\Toolbar\icons.bmp
c:\program files\SelectRebates\Toolbar\logo.bmp
c:\program files\SelectRebates\Toolbar\logo_24.bmp
c:\program files\SelectRebates\Toolbar\logo_HotSpots.bmp
c:\program files\SelectRebates\Toolbar\ReviewSite.bmp
c:\program files\SelectRebates\Toolbar\RightControls.dym
c:\program files\SelectRebates\Toolbar\Scissors.bmp
c:\windows\system32\iexplore.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-03-27 to 2011-04-27 )))))))))))))))))))))))))))))))
.
.
2011-04-27 17:06 . 2011-04-11 07:04 7071056 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{47C7E36E-4D66-4875-8203-37D7C7D7FA85}\mpengine.dll
2011-04-27 16:56 . 2011-04-27 16:56 63115 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\USERTILE.JS
2011-04-27 16:56 . 2011-04-27 16:56 4599 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\UIRESOURCE.JS
2011-04-14 13:20 . 2011-04-14 13:20 -------- d-----w- c:\documents and settings\Owner\Application Data\Malwarebytes
2011-04-14 13:20 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-14 13:20 . 2011-04-14 13:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-04-14 13:20 . 2011-04-14 13:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-14 13:20 . 2010-12-20 23:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-14 12:45 . 2011-04-14 12:45 -------- d-----w- c:\documents and settings\Administrator
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-04-11 07:04 . 2009-12-01 23:31 7071056 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-03-07 05:33 . 2009-02-12 23:09 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:45 . 2004-08-04 10:00 434176 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21 . 2004-08-04 10:00 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-17 19:00 . 2006-03-04 03:33 832512 ----a-w- c:\windows\system32\wininet.dll
2011-02-17 19:00 . 2004-08-04 10:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-02-17 19:00 . 2004-08-04 10:00 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-17 19:00 . 2004-08-04 10:00 17408 ----a-w- c:\windows\system32\corpol.dll
2011-02-17 13:18 . 2004-08-04 10:00 455936 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-02-17 13:18 . 2004-08-04 10:00 357888 ----a-w- c:\windows\system32\drivers\srv.sys
2011-02-17 12:32 . 2009-08-13 17:04 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-02-17 11:44 . 2004-08-04 10:00 389120 ----a-w- c:\windows\system32\html.iec
2011-02-15 12:56 . 2004-08-04 10:00 290432 ----a-w- c:\windows\system32\atmfd.dll
2011-02-09 13:53 . 2004-08-04 10:00 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2004-08-04 10:00 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 13:33 . 2004-08-04 10:00 978944 ----a-w- c:\windows\system32\mfc42.dll
2011-02-08 13:33 . 2004-08-04 10:00 974848 ----a-w- c:\windows\system32\mfc42u.dll
2011-02-03 02:40 . 2010-04-29 11:33 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 00:19 . 2009-02-12 23:51 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58 . 2009-02-12 23:07 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-03-18 17:53 . 2011-03-23 20:37 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2009-12-09 01:19 94208 ----a-w- c:\documents and settings\Owner\Application Data\Dropbox\bin\DropboxExt.13.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2009-12-09 01:19 94208 ----a-w- c:\documents and settings\Owner\Application Data\Dropbox\bin\DropboxExt.13.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2009-12-09 01:19 94208 ----a-w- c:\documents and settings\Owner\Application Data\Dropbox\bin\DropboxExt.13.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"Client Access Service"="c:\program files\IBM\Client Access\cwbsvstr.exe" [2005-06-12 20530]
"Client Access Help Update"="c:\program files\IBM\Client Access\cwbinhlp.exe" [2005-06-12 24627]
"Client Access Check Version"="c:\program files\IBM\Client Access\cwbckver.exe" [2005-06-12 45056]
"Client Access Express Welcome"="c:\program files\IBM\Client Access\cwbwlwiz.exe" [2005-06-12 20480]
"Client Access PC5250 Sound"="c:\program files\IBM\Client Access\Emulator\pcssnd.exe" [2005-06-12 40960]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
.
c:\documents and settings\Owner\Start Menu\Programs\Startup\
Dropbox.lnk - c:\documents and settings\Owner\Application Data\Dropbox\bin\Dropbox.exe [2010-2-26 21979992]
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE [2010-3-29 227712]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
NewShortcut1.lnk - c:\program files\Myalert\Myalert.exe [2008-3-6 69632]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office14\\ONENOTE.EXE"=
.
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [9/24/2010 6:54 AM 136176]
S3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [1/9/2010 9:37 PM 4640000]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-24 11:54]
.
2011-04-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-09-24 11:54]
.
2011-04-27 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2010-11-11 18:26]
.
2011-04-27 c:\windows\Tasks\Scheduled Update for Ask Toolbar.job
- c:\program files\Ask.com\UpdateTask.exe [2011-02-02 00:17]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://home.mywebsearch.com/index.jhtml?n=77C09F4F&ptnrS=ZKman000&ptb=nnZ8tSZCik.OAIaSK8UAug
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~3\Office14\ONBttnIE.dll/105
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\034gy4ld.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=ZKman000&ptb=nnZ8tSZCik.OAIaSK8UAug&psa=&ind=2010032213&ptnrS=ZKman000&si=&st=kwd&n=77cea855&searchfor=
FF - user.js: yahoo.homepage.dontask - true
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-27 15:31
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-04-27 15:32:43
ComboFix-quarantined-files.txt 2011-04-27 20:32
.
Pre-Run: 56,117,239,808 bytes free
Post-Run: 57,148,862,464 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - E03363CCE665D3083239352E8A76913C

#8 michaelleewebb

michaelleewebb
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Posted 27 April 2011 - 04:39 PM

i know i should wait for your next reply but i was reading and i'm trying to learn.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer,
Crap !!!!!

#9 Elise

Elise

    Bleepin' Blonde


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  • Local time:02:51 AM

Posted 28 April 2011 - 03:56 AM

Hi again,
Whats the matter with catchme? Ifs only a detector, it doesn't say anything was detected. :)
How are things running at this point?

Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:
  • Download the latest version of Adobe Reader Version X. and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
    If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
Your Adobe Reader is now up to date!


Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
  • Download the latest version of Java Runtime Environment (JRE) Version 6.
  • Look for "JDK 6 Update 25 (JDK or JRE).
  • Click the "Download JRE" button at the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".

    • Select the appropriate download for your version of Windows:
    • Select "Windows x86 Offline" and click on jre-6u25-windows-i586.exe
    • Select "Windows x64" and click on jre-6u25-windows-x64.exe
    • Select "Windows Intel Itanium" and click on jre-6u25-windows-ia64.exe
  • Save it to your desktop
  • Close any programs you may have running - especially your web browser.
  • Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
  • Reboot your computer once all Java components are removed.
  • Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.


Finally, please launch Malwarebytes Antimalware, update it and run a full scan. Post me the resulting log.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#10 Elise

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Posted 07 May 2011 - 10:27 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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