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Keep seeing pop up for windows 7 total security 2011


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12 replies to this topic

#1 patli

patli

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  • Local time:03:07 AM

Posted 14 April 2011 - 12:44 AM

My computer has been infected by the Windows 7 Total Security 2011 (I think the common name of the
virus is called System Tool virus.) At startup, a screen popped up stating the computer was infected with virus and asked you to install their verson of antivirus program. I am following the instructions on http://www.bleepingcomputer.com/virus-removal/remove-system-tool. I can download iexplore.exe but when I ran it, it reported " sed.exe: can't read c:\users\patrick\appdata\local\temp\rks1.log: no such file or directory "

I followed the Prepartion Guide and here are my findings.

- step 1, i didn't do a backup, if i install driveImageXML now, will it affect the reovery?
- step 5, I switch the windows default firewall back to on.
- step 6, ran defogger to disable cd emulation software, doesn't seem like there is one on my computer
- step 7, ran dss.scr ok
- step 8, ran gmer ok

DDS.txt:

.
DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
Run by Patrick at 21:52:38.91 on 13/04/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.2.1033.18.2935.2454 [GMT -7:00]
.
AV: Trend Micro Internet Security *Enabled/Updated* {48929DFC-7A52-A34F-8351-C4DBEDBD9C50}
SP: Trend Micro Internet Security *Enabled/Updated* {F3F37C18-5C68-ACC1-B9E1-FFA9963AD6ED}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Trend Micro Personal Firewall *Enabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Users\Patrick\AppData\Local\cbk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskmgr.exe
C:\Users\Patrick\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Olympus ib] "c:\program files\olympus\ib\olycamdetect.exe" /Startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [FreeFallProtection] c:\program files\stmicroelectronics\accelerometer\FF_Protection.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell2.exe" /mode2
mRun: [DBRMTray] c:\dell\dbrm\reminder\DbrmTrayIcon.exe
mRun: [MDS_Menu] "c:\program files\olympus\ib\muitransfer\muistartmenu.exe" "c:\program files\olympus\ib" updatewithcreateonce "software\olympus\ib\1.0"
mRun: [Olympus ib] "c:\program files\olympus\ib\olycamdetect.exe" /Startup
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\patrick\appdata\roaming\mozilla\firefox\profiles\xxc03f1h.default\
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com
FF - plugin: c:\progra~1\mif5ba~1\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 stdflt;Disk Filter Driver for Accelerometer;c:\windows\system32\drivers\stdflt.sys [2010-6-28 16176]
R1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;c:\windows\system32\drivers\tmlwf.sys [2009-8-12 142352]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R3 Acceler;Accelerometer Service;c:\windows\system32\drivers\Acceler.sys [2010-5-28 41648]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-5-28 277536]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_f39a6924a795ad94\AEstSrv.exe [2010-5-28 81920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2010-2-28 821664]
S2 InstallFilterService;FF Install Filter Service;c:\program files\stmicroelectronics\accelerometer\InstallFilterService.exe [2010-6-28 60928]
S2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2010-4-24 483688]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2010-8-24 51792]
S2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2010-9-30 36432]
S2 tmwfp;Trend Micro WFP Callout Driver;c:\windows\system32\drivers\tmwfp.sys [2009-8-12 235024]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\intel\intel® management engine components\uns\UNS.exe [2010-6-28 2320920]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2010-6-28 29472]
S3 CtAudDrv;Provides advanced audio effects for audio devices.;c:\windows\system32\drivers\CtAudDrv.sys [2010-6-28 134144]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2010-6-28 143968]
S3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2010-5-28 125696]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2010-6-28 232960]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-5-28 171520]
S3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfslh.sys [2010-4-24 550760]
S3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplaylh.sys [2010-4-24 195944]
S3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirlh.sys [2010-4-24 21864]
S3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvollh.sys [2010-4-24 19304]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2010-4-24 209768]
S3 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~1\intern~1\TmPfw.exe [2010-7-11 488768]
S3 tmproxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2010-7-11 648456]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-7-12 1343400]
.
=============== Created Last 30 ================
.
2011-04-09 15:08:49 -------- d-----w- c:\users\patrick\appdata\local\Panther
2011-04-09 15:08:44 114688 --sha-w- c:\users\patrick\appdata\local\bbp.exe
2011-04-09 15:08:29 231476 --sha-w- c:\users\patrick\appdata\local\cbk.exe
2011-03-24 00:29:07 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-03-24 00:29:07 728024 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-03-24 00:29:07 1975768 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-03-24 00:29:07 1893336 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-03-24 00:29:07 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-03-24 00:29:07 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-03-24 00:29:07 142296 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-03-24 00:29:07 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
==================== Find3M ====================
.
2011-02-19 05:33:11 802304 ----a-w- c:\windows\system32\FntCache.dll
2011-02-19 05:32:48 1074176 ----a-w- c:\windows\system32\DWrite.dll
2011-02-19 05:32:35 739840 ----a-w- c:\windows\system32\d2d1.dll
2011-02-03 05:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 21:53:22.06 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,318 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:07 PM

Posted 23 April 2011 - 03:36 PM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 patli

patli
  • Topic Starter

  • Members
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  • Local time:03:07 AM

Posted 24 April 2011 - 05:12 PM

Hi Elise,

I haven't used my computer since April 14, today I booted up my computer and I didn't see the pop ups from system tools. I ran DDS.scr again and here are the log files. Thanks for your help.

.
DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
Run by Patrick at 14:52:30.61 on 24/04/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.2.1033.18.2935.2577 [GMT -7:00]
.
AV: Trend Micro Internet Security *Enabled/Updated* {48929DFC-7A52-A34F-8351-C4DBEDBD9C50}
SP: Trend Micro Internet Security *Enabled/Updated* {F3F37C18-5C68-ACC1-B9E1-FFA9963AD6ED}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Trend Micro Personal Firewall *Enabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\helppane.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Patrick\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Olympus ib] "c:\program files\olympus\ib\olycamdetect.exe" /Startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [FreeFallProtection] c:\program files\stmicroelectronics\accelerometer\FF_Protection.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell2.exe" /mode2
mRun: [DBRMTray] c:\dell\dbrm\reminder\DbrmTrayIcon.exe
mRun: [MDS_Menu] "c:\program files\olympus\ib\muitransfer\muistartmenu.exe" "c:\program files\olympus\ib" updatewithcreateonce "software\olympus\ib\1.0"
mRun: [Olympus ib] "c:\program files\olympus\ib\olycamdetect.exe" /Startup
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\patrick\appdata\roaming\mozilla\firefox\profiles\xxc03f1h.default\
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com
FF - plugin: c:\progra~1\mif5ba~1\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 stdflt;Disk Filter Driver for Accelerometer;c:\windows\system32\drivers\stdflt.sys [2010-6-28 16176]
R1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;c:\windows\system32\drivers\tmlwf.sys [2009-8-12 142352]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R3 Acceler;Accelerometer Service;c:\windows\system32\drivers\Acceler.sys [2010-5-28 41648]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-5-28 277536]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_f39a6924a795ad94\AEstSrv.exe [2010-5-28 81920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2010-2-28 821664]
S2 InstallFilterService;FF Install Filter Service;c:\program files\stmicroelectronics\accelerometer\InstallFilterService.exe [2010-6-28 60928]
S2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2010-4-24 483688]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2010-8-24 51792]
S2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2010-9-30 36432]
S2 tmwfp;Trend Micro WFP Callout Driver;c:\windows\system32\drivers\tmwfp.sys [2009-8-12 235024]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\intel\intel® management engine components\uns\UNS.exe [2010-6-28 2320920]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2010-6-28 29472]
S3 CtAudDrv;Provides advanced audio effects for audio devices.;c:\windows\system32\drivers\CtAudDrv.sys [2010-6-28 134144]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2010-6-28 143968]
S3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2010-5-28 125696]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2010-6-28 232960]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-5-28 171520]
S3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfslh.sys [2010-4-24 550760]
S3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplaylh.sys [2010-4-24 195944]
S3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirlh.sys [2010-4-24 21864]
S3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvollh.sys [2010-4-24 19304]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2010-4-24 209768]
S3 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~1\intern~1\TmPfw.exe [2010-7-11 488768]
S3 tmproxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2010-7-11 648456]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-7-12 1343400]
.
=============== Created Last 30 ================
.
2011-04-24 21:50:27 -------- d--h--w- c:\windows\PIF
2011-04-09 15:08:49 -------- d-----w- c:\users\patrick\appdata\local\Panther
2011-04-09 15:08:44 114688 --sha-w- c:\users\patrick\appdata\local\bbp.exe
2011-04-09 15:08:29 231476 --sha-w- c:\users\patrick\appdata\local\cbk.exe
.
==================== Find3M ====================
.
2011-02-19 05:33:11 802304 ----a-w- c:\windows\system32\FntCache.dll
2011-02-19 05:32:48 1074176 ----a-w- c:\windows\system32\DWrite.dll
2011-02-19 05:32:35 739840 ----a-w- c:\windows\system32\d2d1.dll
2011-02-03 05:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 14:53:17.38 ===============

Attached Files



#4 Elise

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Posted 25 April 2011 - 09:17 AM

Hi again,

COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 patli

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Posted 26 April 2011 - 01:33 AM

Hi Elise,

I had windows update set to automatically download and install updates. As a result, some windows updates were downloaded an installed on my computer after I ran the DDS.scr yesterday. Do I need to rerun any programs before I run Combofix.exe ?

Thanks
Patrick

#6 Elise

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Posted 26 April 2011 - 04:34 AM

No need for that, just continue with combofix. :)

regards, Elise


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#7 patli

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Posted 01 May 2011 - 12:47 AM

Hi Elise,

Here is the combofix log.

Thanks

Attached Files



#8 Elise

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Posted 01 May 2011 - 02:36 AM

Hi again, how are things running now?


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:
  • Download the latest version of Adobe Reader Version X. and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
    If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
Your Adobe Reader is now up to date!


Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
  • Download the latest version of Java Runtime Environment (JRE) Version 6.
  • Look for "JDK 6 Update 25 (JDK or JRE).
  • Click the "Download JRE" button at the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
    • Select the appropriate download for your version of Windows:
    • Select "Windows x86 Offline" and click on jre-6u25-windows-i586.exe
  • Save it to your desktop
  • Close any programs you may have running - especially your web browser.
  • Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
  • Reboot your computer once all Java components are removed.
  • Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 patli

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Posted 01 May 2011 - 08:07 PM

Hi Elise,

I ran MBAM and here is the log file.

Thanks

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6487

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

01/05/2011 5:50:26 PM
mbam-log-2011-05-01 (17-50-26).txt

Scan type: Full scan (C:\|Q:\|)
Objects scanned: 300076
Time elapsed: 49 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Patrick\AppData\Local\cbk.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Windows\System32\sysprep\cryptbase.dll (Trojan.Agent) -> Quarantined and deleted successfully.

#10 Elise

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Posted 02 May 2011 - 12:04 AM

Looks good! Do you have any problem left?

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#11 patli

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Posted 04 May 2011 - 07:53 PM

Hi Elise,

I ran ESET online scan and no virus was found. One thing I notice is ESET reported about 160,000 objects were scanned. I forgot to copy down the actual number. On the other hand, the Malwarebytes reported scanning 300076 objects. Is it normal the number of objects scanned by ESET is less than Malwarebytes?

Thanks
Patrick

#12 Elise

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Posted 05 May 2011 - 03:50 AM

Yes, ESET online scans only files, not the registry. MBAM scans also the registry, which means more objects are scanned (an object is not necessarily a file/folder).

ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
  • Delete DDS and GMER (this is a random named file).
Please read these advices, in order to prevent reinfecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
Some more links you might find of interest:
Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#13 Elise

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Posted 07 May 2011 - 10:15 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise


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