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infected with Windows Fix Malware


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2 replies to this topic

#1 threnodynx

threnodynx

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  • Local time:05:04 PM

Posted 13 April 2011 - 09:08 PM

Hi there -

First off, thank you for taking a look at this. Somehow I have picked up this Windows Fix virus/malware thing and I have been unsuccessful in removing it. I do have Malware Bytes installed on the infected computer, but am unable to run any executable files, even when I have renamed them to a different extention. I was able to run the DDS script and will post my results below, but was not able to run the GMR log - as I said, it won't open any kind of exe file. I am running Vista. I have tried running rkill and then downloading Malware Bytes again, but no dice - one time rkill said it ended processes, every other time it says nothing, but either way, Malware Bytes gives error messages when I try to install it. Any help would be greatly appreciated.

Thank you -
Rachel

Here is the DDS log:


.
DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
Run by Daniel at 19:51:27.31 on Wed 04/13/2011
Internet Explorer: 8.0.6001.19048 BrowserJavaVersion: 1.6.0_22
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2046.1533 [GMT -5:00]
.
AV: Norton AntiVirus *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Daniel\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YVA7K1QG\dds[1].scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Presario&pf=desktop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Presario&pf=desktop
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\17.8.0.5\IPSBHO.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [Aim6]
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [<NO NAME>]
mRun: [WinSys2] c:\windows\system32\startup.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [TrayServer] c:\program files\magix\movie_edit_pro_12\TrayServer.exe
mRun: [SnapfishMediaDetector] c:\program files\snapfish media detector\SnapfishMediaDetector.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [MsgCenterExe] "c:\program files\common files\real\update_ob\RealOneMessageCenter.exe" -osboot
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [Corel File Shell Monitor] c:\program files\corel\corel paint shop pro photo x2\CorelIOMonitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
mRunOnce: [Malwarebytes' Anti-Malware (registration)] regsvr32.exe /s "c:\program files\malwarebytes' anti-malware\mbamext.dll"
mRunOnce: [InnoSetupRegFile.0000000001] "c:\windows\is-UR3NQ.exe" /REG /REGSVRMODE
mRunOnce: [InnoSetupRegFile.0000000002] "c:\windows\is-9POO7.exe" /REG /REGSVRMODE
StartupFolder: c:\users\daniel\appdata\roaming\micros~1\windows\startm~1\programs\startup\master~1.lnk - c:\users\daniel\appdata\local\temp\{901e8589-c162-4a1a-888c-fdc4679ed35d}\{3950fb43-a290-4d18-b207-5a67a7e42b6e}\ATR1.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snapfi~1.lnk - c:\program files\snapfish media detector\SnapfishMediaDetector.exe
uPolicies-system: DisableTaskMgr = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: DisableTaskMgr = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\daniel\appdata\roaming\mozilla\firefox\profiles\30ov7duv.default\
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\users\daniel\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\users\daniel\appdata\roaming\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\users\daniel\appdata\roaming\move networks\plugins\npqmp071705000014.dll
FF - plugin: c:\users\daniel\appdata\roaming\mozilla\plugins\npPxPlay.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\IPSFFPlgn
FF - Ext: Move Media Player: moveplayer@movenetworks.com - c:\users\daniel\appdata\roaming\Move Networks
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1108000.005\symds.sys [2010-9-21 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1108000.005\symefa.sys [2010-9-21 173104]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
S1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\bashdefs\20110114.001\BHDrvx86.sys [2011-1-18 691248]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1108000.005\cchpx86.sys [2010-9-21 501888]
S1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\definitions\ipsdefs\20110120.001\IDSvix86.sys [2011-1-21 353912]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1108000.005\ironx86.sys [2010-9-21 116784]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nav\1108000.005\symtdiv.sys [2010-9-21 339504]
S2 ACEDRV08;ACEDRV08;c:\windows\system32\drivers\ACEDRV08.sys [2007-12-10 108768]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-6-5 21504]
S2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\17.8.0.5\ccsvchst.exe [2010-9-21 126392]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2009-8-6 239648]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\dragon age\bin_ship\daupdatersvc.service.exe [2009-12-15 25832]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-2 102448]
S3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:\program files\magix\common\database\bin\fbserver.exe [2007-12-10 1527900]
S3 UPnPService;UPnPService;c:\program files\common files\magix shared\upnpservice\UPnPService.exe [2007-12-10 544768]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-04-13 23:53:11 709456 ----a-w- c:\windows\is-9POO7.exe
2011-04-13 23:49:04 721114 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-04-13 23:37:06 709456 ----a-w- c:\windows\is-UR3NQ.exe
2011-04-13 23:25:18 483328 ---ha-w- c:\progra~2\37412616.exe
2011-04-13 23:16:14 561152 ---ha-w- c:\progra~2\aBwHPxGioQCWL.exe
2011-04-12 20:43:59 1162240 ----a-w- c:\windows\system32\mfc42u.dll
2011-04-12 20:43:59 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-04-12 20:43:56 305152 ----a-w- c:\windows\system32\drivers\srv.sys
2011-04-12 20:43:55 146432 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-04-12 20:43:55 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-12 20:43:54 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-04-12 20:43:53 25088 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-04-12 20:43:53 2041856 ----a-w- c:\windows\system32\win32k.sys
2011-04-12 20:43:51 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-04-12 20:43:50 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-12 20:43:49 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-03-30 00:09:30 -------- d--h--w- c:\program files\iPod
2011-03-30 00:09:24 -------- d--h--w- c:\program files\iTunes
2011-03-30 00:02:45 -------- d--h--w- c:\users\daniel\{a328fd68-d0b5-45b7-b9d9-e5270e6c2007}
2011-03-29 14:44:25 -------- d--h--w- c:\users\daniel\{22ce0606-5370-491f-9dbe-67eb15926997}
2011-03-29 14:33:09 -------- d--h--w- c:\users\daniel\{ae60c983-e241-40ff-b87c-ed95df9fd548}
2011-03-29 14:32:31 -------- d--h--w- c:\program files\Bonjour
2011-03-22 23:07:03 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-03-22 23:07:03 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-03-22 23:07:03 1068544 ----a-w- c:\windows\system32\DWrite.dll
.
==================== Find3M ====================
.
2011-02-23 21:08:05 848 --sha-w- c:\progra~2\KGyGaAvL.sys
2011-02-22 06:21:28 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 06:17:08 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 06:16:53 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-22 06:16:40 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-02-22 06:16:40 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-02-22 05:20:39 385024 ----a-w- c:\windows\system32\html.iec
2011-02-22 04:43:54 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-02-22 04:42:38 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-16 16:16:37 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-16 14:02:23 292864 ----a-w- c:\windows\system32\atmfd.dll
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
.
============= FINISH: 19:53:09.14 ===============

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#2 SweetTech

SweetTech

    Agent ST


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Posted 19 April 2011 - 04:52 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

    Agent ST


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Posted 22 April 2011 - 03:26 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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