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Uncertain, possibly Malware


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#1 pillslanger

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Posted 13 April 2011 - 05:59 PM

I have been having problems since yesterday with my computer. I am no stranger to BSODs, but my newest computer has been stable for over a year now. Yesterday, I got two BSODs in a row but I didn't have auto restart off to catch the error since I just thought it was a fluke. I believe the stop message read something like 0x0000007a, but I can't be sure. In any case, after I got my computer to stay up after the third try, I started getting fake registry cleaner ads. I believe the program was called spyware dr. or something along those lines. It kept putting up fake warnings that I was being hacked and generally did an okay job of trying to look like a windows application.

I run Windows 7, and have run SuperAnti Spyware a couple of times, but I have yet to finish running it. The first time, I was doing a complete scan and I got another BSOD when I was afk. The second time I let the scan clear about half of my files before I stopped it so that I could quarantine and remove what it had already found. In any case, looking at my computer processes I see several programs that I don't think should be in there and my computer has been running fairly slow especially at start up.

I am no stranger to any of this, and while this is my first post on this account I had another account in the past where I ran Hijackthis! with the aid of an admin to clear a particularly intrusive virus. I guess what I am trying to say is, tell me what to do and I will get right on it!

**Edit**
Oops, sorry, left one bit of information out. I tend to leave my computer on all night with no ill effect, however I got to my computer today to find a completely black screen. I had a mouse pointer, but I couldn't even ctrl+alt+del to bring anything up. I did a hard restart and firefox opened with another fake registry scanner. And when I tried to end the application it actually popped up a fake Firefox error message telling me to finish what I was doing with the registry cleaner. However, I figured it was fake and moved the popup box to find the actual firefox close all tabs message. Full shut down of Firefox, and I was able to get to this site and my homepage without interruption.

Edited by pillslanger, 13 April 2011 - 06:09 PM.


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#2 pillslanger

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Posted 13 April 2011 - 10:44 PM

No replies, it's been several hours. I can upload a screenshot of whatever is needed to narrow down my problem. Also, I am seemingly unable to play video games on my computer as I tried several times to play games from their desktop shortcuts, but my computer won't even try to execute them. This is coupled with the fact that my computer no longer shuts down correctly, it stops at a black screen and never completes a shutdown.

#3 pillslanger

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Posted 14 April 2011 - 05:32 PM

Almost 24 hours with no replies, I would appreciate it if someone would take a look at this for me. I am currently lookup at a fake popup from "Firefox" encouraging me to take part in the EZ Money System....

#4 pillslanger

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Posted 17 April 2011 - 07:36 PM

*Bump*
I was really hoping for at least one reply at this point....

I ran malware bytes and super anti spyware, but both never completely finished as I was hit with another BSOD when I checked on my computer 30 minutes later. Came back to find a BSOD which read: Driver_IRQL_NOT_LESS_OR_EQUAL, stop message: 0x000000D1, ataport.sys.... did some checking it may be my video card or hard drive. Haven't had time this weekend to test, but not sure yet.

I did get to run malware bytes and super anti spyware again, not a full scan, but I did get about half way through and stopped so that I could quarantine what was found already. However, my computer is still running sluggishly, and application manager still showing obviously fake programs running in the background. A response would be nice, I will upload whatever screenshots you need, but I need some direction.

#5 boopme

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Posted 17 April 2011 - 09:29 PM

All the replues to yourself makes it appear as if others have replied to you,hence the delay.
Stop 0x7A can be caused by bad sectors in the virtual memory paging file, disk controller error, virus infection, or memory hardware problems.
Lets try to run Malwarebytes and Superantispyware again from
Reboot into Safe Mode with Networking
How to start Windows 7 in Safe Mode

But first run TDSS Killer
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 pillslanger

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Posted 18 April 2011 - 09:44 PM

Okay, thanks for the reply and sorry for the confusion. I cannot run this tool right now, but I will tomorrow. I did manage to finish a complete scan with both superantispyware and malwarebytes, super did find a couple of rootkits mixed in with several trojan.gen... I am still getting intermittent BSODs, I accidentally left my computer on all night after the virus scan and came back to find it still running w/ no BSOD. However, upon trying to restart to quarantine and delete the viruses, my computer pulled the full black screen and I had to hard reset. After that restart I had the computer pulling up firefox to come here and I got hit with another BSOD, this time it was 0x00000024. Signs are starting to point to my HDD at this point, but I will follow your directions after this point.

One other side note, while running the virus scans yesterday I couldn't get any other programs to work properly even simple tasks like emptying my recycle bin would not execute properly and I kept getting errors telling me that the server could not be found/contacted. I have no clue what that could mean.

#7 boopme

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Posted 18 April 2011 - 10:07 PM

It does sound as if a REinstall mmay fix this or your disk is going.

Resolution Run Chkdsk /f /r to detect and resolve any file system structural corruption. You must restart the system before the disk scan begins on a system partition.

How to Run Disk Check in Windows 7
I would ask about the results or any questiions on using yjis in Win 7.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 pillslanger

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Posted 19 April 2011 - 05:11 PM

Ran TDSSKiller, and the difference has been like night and day so far, the only problem is that I can't figure out where to pull the log from so that I can post it for you.

#9 boopme

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Posted 19 April 2011 - 07:05 PM

It should be in the Root drive (usually C)
Eg>>> C:\TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt

Lets run one last scan now as we broke that up.
b]Next run MBAM (MalwareBytes):[/b]

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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