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Can't update, searches redirect, popups, svchost failure, explorer.exe crashing


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4 replies to this topic

#1 Jayelsee

Jayelsee

  • Members
  • 2 posts
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  •  
  • Local time:11:59 AM

Posted 13 April 2011 - 04:32 PM

It all started with the redirects and pop ups and escalated to svchost crashing, computer freezing, blue screens (crash dump) and explorer.exe crashing repeatedly. Today when I turned on the computer, all the desktop icons were gone except for Recycle Bin. I could not open any programs and none of the files in my documents folder (plus a lot of other files) were recognized. It appeared as if they were all deleted but I found that they were just hidden. I downloaded a program to unhide them and now everything looks right in that department.

I cannot do system restore or backup either. It says I have no restore points. I also cannot update windows or any of my antivirus or malware programs. I downloaded and ran SUPER anti spyware and it detected and removed about 8 things plus all the tracking cookies. So far this is a list of everything that I have/had: FakeAV.MYY, FakeREan, Fake Sysdef, Trojan.Dropper, Hijack.startmenuinternet, PUM.Hijack.TaskManager, Trojan.FAkeAlert. Help!

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Jennifer at 12:53:45.29 on Wed 04/13/2011
Internet Explorer: 8.0.6001.19019 BrowserJavaVersion: 1.6.0_14
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.1977.1003 [GMT -5:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
SP: AVG Anti-Virus Free *Enabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: ZoneAlarm Firewall *Enabled* {D17DF357-CFF5-F001-D1C1-FCD21DFE3D5E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\ZoneLabs\vsmon.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Windows\system32\lxdqcoms.exe
C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Cyberlink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Lexmark Z2400 Series\lxdqmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Users\Jennifer\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Jennifer\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.facebook.com/
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=0908&m=aspire_4330
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=0908&m=aspire_4330
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - c:\program files\agi\common\agcutils.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: AGSearchHook Class: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - c:\program files\agi\common\agcutils.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll
TB: {C17590D2-ECB4-4b15-8820-F58798DCC118} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [DW6]
uRun: [Google Update] "c:\users\jennifer\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ePower_DMC] c:\program files\acer\empowering technology\epower\ePower_DMC.exe
mRun: [Acer Product Registration] "c:\program files\acer\acer registration\ACE1.exe" /startup
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [lxdqmon.exe] "c:\program files\lexmark z2400 series\lxdqmon.exe"
mRun: [NPSStartup]
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
dRun: [tAExRDJWhvf] c:\programdata\tAExRDJWhvf.exe
StartupFolder: c:\users\jennifer\appdata\roaming\micros~1\windows\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\Launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office2\office\OSA9.EXE
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
dPolicies-explorer: HideSCAHealth = 1 (0x1)
dPolicies-system: DisableTaskMgr = 1 (0x1)
IE: &Webshots Photo Search - c:\program files\webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Emerald%20City%20Confidential/Images/armhelper.ocx
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll c:\progra~1\google\google~4\GOEC62~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\jennifer\appdata\roaming\mozilla\firefox\profiles\1ltisr71.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/
FF - prefs.js: keyword.URL - hxxp://wstb.search.imgag.com/?c=&sbs=1&sc=&f=web&vernum=3.1.3.7504&uid=&did={f8d4a70c-98e2-4081-901d-01bf93043ede}&q=
FF - component: c:\users\jennifer\appdata\roaming\mozilla\firefox\profiles\1ltisr71.default\extensions\firesheep@codebutler.com\platform\winnt_x86-msvc\components\mozpopen.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - plugin: c:\users\jennifer\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Webshots Toolbar: toolbar@webshots.com - c:\program files\webshots\firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: StumbleUpon: {AE93811A-5C9A-4d34-8462-F7B864FC4696} - %profile%\extensions\{AE93811A-5C9A-4d34-8462-F7B864FC4696}
FF - Ext: Firesheep: firesheep@codebutler.com - %profile%\extensions\firesheep@codebutler.com
FF - Ext: XULRunner: {1D6B538A-819E-4063-A07F-3EC8B1DC6940} - c:\users\jennifer\appdata\local\{1D6B538A-819E-4063-A07F-3EC8B1DC6940}
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-9 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-9 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-2 108552]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2008-9-1 61424]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-6-27 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-6-27 297752]
R2 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384]
R2 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2008-9-1 81504]
R2 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-8-19 24576]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe -service --> c:\windows\system32\lxdqcoms.exe -service [?]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-6-25 35088]
R2 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-25 45056]
R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2008-9-1 122368]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-25 131072]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-4-8 1153368]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2009-4-17 114528]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
S2 lxdqCATSCustConnectService;lxdqCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdqserv.exe [2008-2-27 98984]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg8\toolbar\ToolbarBroker.exe [2010-10-26 517448]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2010-3-10 36608]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-11-28 30192]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2011-1-12 16968]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-04-13 15:45:06 561152 ----a-w- c:\progra~2\tAExRDJWhvf.exe
2011-04-13 04:30:56 721582 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-04-13 04:00:57 483328 ---ha-w- c:\progra~2\28368648.exe
2011-04-08 14:54:27 -------- d--h--w- c:\program files\Spybot - Search & Destroy
2011-04-08 14:54:27 -------- d--h--w- c:\progra~2\Spybot - Search & Destroy
2011-03-30 02:40:45 0 ---ha-w- c:\users\jennifer\appdata\local\Ilesaf.bin
2011-03-30 02:40:41 -------- d--h--w- c:\users\jennifer\appdata\local\{1D6B538A-819E-4063-A07F-3EC8B1DC6940}
2011-03-30 02:38:55 -------- d--h--w- c:\users\jennifer\appdata\roaming\BC5C42C548032A2FE138212646FE97D6
2011-03-29 12:53:16 6792528 ---ha-w- c:\progra~2\microsoft\windows defender\definition updates\{f5ab7c38-4ec6-45ed-adff-45e2b16ddf78}\mpengine.dll
2011-03-23 03:36:04 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-03-23 03:36:04 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-03-23 03:36:04 1068544 ----a-w- c:\windows\system32\DWrite.dll
.
==================== Find3M ====================
.
2011-02-02 23:11:20 222080 ---h--w- c:\windows\system32\MpSigStub.exe
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: WDC_WD1200BEVS-22UST0 rev.01.01A01 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-0
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll >>UNKNOWN [0x86945439]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8694b7d0]; MOV EAX, [0x8694b84c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x82C44912] -> \Device\Harddisk0\DR0[0x85D301B0]
3 CLASSPNP[0x837AC8B3] -> ntkrnlpa!IofCallDriver[0x82C44912] -> [0x8520C2D0]
5 acpi[0x806916BC] -> ntkrnlpa!IofCallDriver[0x82C44912] -> [0x851E98A0]
\Driver\atapi[0x8629F220] -> IRP_MJ_CREATE -> 0x86945439
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x147; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-0 -> \??\IDE#DiskWDC_WD1200BEVS-22UST0___________________01.01A01#5&90dc59e&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user != kernel MBR !!!
sectors 234441646 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.
.
============= FINISH: 12:55:17.04 ===============

Attached Files


Edited by Jayelsee, 13 April 2011 - 04:38 PM.


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#2 gringo_pr

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Posted 17 April 2011 - 02:37 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Jayelsee

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Posted 17 April 2011 - 05:43 PM

Thanks for your help but I ended of formatting and reinstalling.

#4 gringo_pr

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Posted 17 April 2011 - 05:54 PM

thank you for letting me know




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 22 April 2011 - 02:24 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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