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The page at hhtp://antivirus-disable.cw.cm says:


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2 replies to this topic

#1 xviperx

xviperx

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Posted 13 April 2011 - 02:01 PM

Hi,

My wife went surfing for Kate Middleton and clicked on a jpg image of her hand and ring and ended up getting this message. It was rather obvoius from the start that some thing went wrong on the PC as Firefox started misbehaving and Mcafee was disabled, still is. I attempted to restore to a last known good but that didnt fix anything. I then went and killed system resore to get rid of that.

I downloaded both hxxp://dl.betanews.com/malwarebytes/mbam-setup.exe and stinger10101516.exe and started scanning for issues Mbam came up with 3 issue that I then deleted. I restarted into safe mode and scanned again and it came up with one or more issue if I recall correctly which I deleted. Since then I have not managed to find any issues, but something is still amiss as McAfee is down and cant be started (it starts, buts then shuts down in a few seconds)

At this stage it would appear that MS firewall is up but I'm not sure if that information is trust worthy or not. I have attached the logs as per your guidelines. Thanks for your assistance.

PS. my default boot disk is D:
PSS. as I was collecting these logs McAfee did an update and appears to be stable and running at this stage.

Attached Files


Edited by Orange Blossom, 15 April 2011 - 08:48 AM.
Deactivated link. ~ OB


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#2 rigacci

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Posted 22 April 2011 - 07:24 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks.

DR

#3 B-boy/StyLe/

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Posted 29 April 2011 - 07:30 AM

Due to the lack of feedback, this topic is now closed.
In the event you still have problems, please send a Private Message to any Moderator or the Malware Helper who replied to you here and ask them to reopen this topic within the next 5 days.

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