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#1 ss07

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Posted 13 April 2011 - 01:30 PM

This seems to be flavor of the month so to speak. In fact, it would seem my issue is almost identical to this http://www.bleepingcomputer.com/forums/topic389097.html

That being said, here's my specific scenario.

I recently acquired the XP Anti-Virus 2011 bug. I followed the removal guides and was able to rid of it (I believe it was a Vundo something or other), and ran MB, SuperantiSpyware, Norton Security Suite, WinPatrol, and a Regedit file. I also had to register the wuaut...dll file to reinstate windows automatic updates as this popup never seemed to go away and automatic updates were not in the services list. I also cleaned out all system restore points once I thought I was all clear.

Well... I still am getting the pesky redirection with browser clickable links; chrome and firefox.I have uninstalled both and reinstalled chrome.

Equipment: Desktop connected to wireless router (2 laptops in the house that are unaffected). This desktop serves as the "hub", if you will, as I have an external hard-drive with shared folders connected to it (not since the infestation though) and my networked printer. It has two Hard Drives; one is the local C drive and the other was a previous computer's local C drive (now labelled F and subsequently was the one infected, I think) I am going to delete all windows items from that drive since it's pointless to have since I use it just for storage. I primarily use this computer for P2P (I know it's risky and also most likely the cause of the infection, but that's why I use this computer). I don't care about this computer much, or the contents as most everything I care about is on the external drive and laptops. That being said, it's probably not a good idea to have bugs unaddressed at the off-chance that someone other than myself chooses to use the computer for shopping, email, etc. and enters passwords and whatnot. Also, the laptops work fine so I can always go to them during the process of removal.

Please help me with this redirecting business and getting this computer to an all-clear status.

Thanks,

C

Edited by Budapest, 13 April 2011 - 04:27 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest


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#2 Budapest

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Posted 13 April 2011 - 04:27 PM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 ss07

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Posted 13 April 2011 - 05:12 PM

Thank you... I will do that later today.

#4 ss07

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Posted 13 April 2011 - 07:55 PM

can I run GMER in safe mode? I left while it was running and it apparently restart my computer, which wouldn't boot up except for in safe mode. I am going to run GMER again in safe mode. Also, I did have it check the C and F drives since both contain system registries and F was the drive previously infected with Vundo.

#5 Budapest

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Posted 13 April 2011 - 07:57 PM

If GMER won't run in Normal Mode I would just skip it and move on.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 ss07

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Posted 13 April 2011 - 08:02 PM

Just tried GMER "scan" in safe mode - it restarts my computer. I will start a thread with my DDS logs in the meantime.

#7 ss07

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Posted 13 April 2011 - 08:03 PM

Ok - to clarify, it "tries" to restart my computer, which just winds up stuck at the xp windows startup screen. Thanks for the help so far... I'll try to post the logs in a minute.

#8 ss07

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Posted 13 April 2011 - 08:08 PM

is it okay to proceed in safe mode with the logs and whatnot? I have a feeling normal will get stuck every time. I've tried normal twice to no avail.

#9 Budapest

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Posted 13 April 2011 - 08:14 PM

Yeah Safe Mode will be okay.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 Budapest

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Posted 14 April 2011 - 02:09 AM

Malware topic here: http://www.bleepingcomputer.com/forums/topic391125.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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