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Blue screen of death in a random time


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17 replies to this topic

#1 Pat(rick)

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Posted 12 April 2011 - 08:42 PM

Hi, I just update my computer with the lastest updates of microsoft.

Now I'm experiencing a random blue screen of death.

How do I fix the blue screen of death? Unfortunately, I can't print screen the blue screen of death and I don't even know what is the cause of it. Is there a BSoD report program?

Edited by hamluis, 13 April 2011 - 05:08 PM.
Moved from Internal Hardware to XP.


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#2 killerx525

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Posted 12 April 2011 - 08:43 PM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#3 Pat(rick)

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Posted 12 April 2011 - 08:48 PM

Sorry if I'm asking that but how do I scan with BSV? How can I know it's scanning? It's not showing anything.

#4 killerx525

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Posted 12 April 2011 - 08:50 PM

So you followed the instructions and you did not see any crashes?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#5 Pat(rick)

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Posted 12 April 2011 - 08:52 PM

I will retry
EDIT: My minidump folder is empty...

what does the .cfg file do?


EDIT2: It still not detect anything... but I really had a BSoD

Im really lost with the instructions, I'm sorry.

Edited by Pat(rick), 12 April 2011 - 09:12 PM.


#6 killerx525

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Posted 12 April 2011 - 09:21 PM

Anything like this:
Posted Image

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#7 Pat(rick)

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Posted 12 April 2011 - 09:24 PM

I got this instead

Posted Image

Is that because my system failure log was turned off?

#8 killerx525

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Posted 12 April 2011 - 09:29 PM

Maybe. Is it still crashing? Did it crash before you did windows update?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#9 Pat(rick)

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Posted 12 April 2011 - 09:32 PM

Yes it did crash before the windows update too. (on a sidenote, I notice microsoft updates are slowing my computer a little...)

I don't know how to get the BSoD again.

#10 hamluis

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Posted 13 April 2011 - 08:15 AM

If you had a BSOD and did not have logging to the minidump folder enabled...and did not write down the text...there's little that can be done until you have another.

I suggest that you ensure that logging is now enabled, with reports going to the C:\Windows\Minidump folder.

http://www.bleepingcomputer.com/forums/topic74712.html#entry409491

I'm curious...why is this posted in Internal Hardware, rather than the appropriate Windows forum? What version of Windows is installed?

Louis

#11 Pat(rick)

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Posted 13 April 2011 - 04:47 PM

Windows XP

BSoD is always related with hardware's problem? So I post there o.o

#12 hamluis

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Posted 13 April 2011 - 05:08 PM

<<BSoD is always related with hardware's problem?>>

Ummm...no :).

A BSOD occurs because Windows has detected something wrong that it believes merits attention. Actual causes can be programs, hardware, malware, or something malfunctioning in Windows itself.

More words on STOP errors/BSODs than I could ever muster can be found at http://aumha.org/a/stop.htm . This page is also what I use as my start point in trying to decipher what may have gone wrong on a system with a given STOP code/error. If you browse through some of the known, typical errors (there are always the unknown/atypical errors), you will see what I mean.

I'll move this to the XP forum.

Louis

#13 Pat(rick)

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Posted 13 April 2011 - 05:24 PM

Thank you for moving my thread.

I followed the guide in the link you gave to me and now I'm currently dowloading Windows SDK. I wonder if thats the right thing to do because the installation is taking a lot of time. (nvm, I uninstall it)

I forgot if my BSOD error got the word STOP, I can only remember there was a line of 0000000x......

I checked on the Event log through administrative tool, there are soom errors and warnings

Edited by Pat(rick), 13 April 2011 - 05:59 PM.


#14 Pat(rick)

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Posted 14 April 2011 - 07:38 PM

Finally, I got the BSOD again and did save failure log on.

==================================================
Dump File : Mini041411-01.dmp
Crash Time : 4/14/2011 8:30:15 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x9a2aeeb8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x804e8206
Caused By Driver : hal.dll
Caused By Address : hal.dll+2a4c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041411-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

Any solutions to fix this please?

Edited by hamluis, 15 April 2011 - 07:11 AM.
Merged related topics.


#15 noknojon

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Posted 14 April 2011 - 08:15 PM

Hi Pat(rick) -
Please do the following as it will provide us with more information than the mini dump.

Please download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thank You -






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