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qooqlle redirect infection

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12 replies to this topic

#1 Irish Dave

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Posted 12 April 2011 - 08:03 PM

My computer/browsers are infected with this qooqlle.com redirect malware.
I have a Windows XP SP3 system using Firefox 3.6.16 (and all the browsers) is just coming up with this qooqlle.com redirect thing.

I haven't done much so far to remove it except run AVG (9.0.894, definitions update 271.1.1/3569) and here's what it said:

"C:\Documents and Settings\David\Local Settings\Temp\0.36770976890648555.exe";"Trojan horse Downloader.FraudLoad.BT";"Moved to Virus Vault"
"C:\Documents and Settings\David\Local Settings\Temp\0.043177062515644016.exe";"Trojan horse Downloader.FraudLoad.BT";"Moved to Virus Vault"
"C:\Documents and Settings\David\Application Data\Sun\Java\Deployment\cache\6.0\29\5d9735dd-74a1a0e5";"Trojan horse Downloader.FraudLoad.BT";"Moved to Virus Vault"

(copied to clipboard, then pasted here)

The problem still exists. Also, does this qooqlle.com thing do anything else besides redirect my homepage every time I open up a browser?

I read an extensive qooqlle.com solving issue in another forum here, but it was for a different OS, and I didn't want to take my chances.


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#2 boopme


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Posted 12 April 2011 - 08:14 PM

Hello, I move you to the Am I Infected forum from XP>

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller. will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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#3 Irish Dave

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Posted 12 April 2011 - 10:11 PM

Problem number one: even though I have downloaded the TDSSKiller.exe straight from Kaspersky via the link, the
three options given were all different. Default was "skip". The second was "Copy to quarantine" and the third
was "Restore". The version automatically downloaded from the link is Please advise.

#4 Irish Dave

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Posted 12 April 2011 - 10:27 PM

TDSSKiller.exe scan log:
2011/04/12 23:21:56.0281 2448 TDSS rootkit removing tool Mar 10 2011 12:26:28
2011/04/12 23:21:56.0390 2448 ================================================================================
2011/04/12 23:21:56.0390 2448 SystemInfo:
2011/04/12 23:21:56.0390 2448
2011/04/12 23:21:56.0390 2448 OS Version: 5.1.2600 ServicePack: 3.0
2011/04/12 23:21:56.0390 2448 Product type: Workstation
2011/04/12 23:21:56.0390 2448 ComputerName: ELEVEN-961BEF97
2011/04/12 23:21:56.0390 2448 UserName: David
2011/04/12 23:21:56.0390 2448 Windows directory: C:\WINDOWS
2011/04/12 23:21:56.0390 2448 System windows directory: C:\WINDOWS
2011/04/12 23:21:56.0390 2448 Processor architecture: Intel x86
2011/04/12 23:21:56.0390 2448 Number of processors: 4
2011/04/12 23:21:56.0390 2448 Page size: 0x1000
2011/04/12 23:21:56.0390 2448 Boot type: Normal boot
2011/04/12 23:21:56.0390 2448 ================================================================================
2011/04/12 23:21:56.0953 2448 Initialize success
2011/04/12 23:23:08.0531 3840 ================================================================================
2011/04/12 23:23:08.0531 3840 Scan started
2011/04/12 23:23:08.0531 3840 Mode: Manual;
2011/04/12 23:23:08.0531 3840 ================================================================================
2011/04/12 23:23:10.0000 3840 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/04/12 23:23:10.0171 3840 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/04/12 23:23:10.0468 3840 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/04/12 23:23:10.0687 3840 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
2011/04/12 23:23:11.0328 3840 AN983 (116bff96077a4a724e0aab800525ceb5) C:\WINDOWS\system32\DRIVERS\AN983.sys
2011/04/12 23:23:11.0500 3840 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2011/04/12 23:23:11.0812 3840 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/04/12 23:23:12.0000 3840 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/04/12 23:23:12.0234 3840 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/04/12 23:23:12.0359 3840 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/04/12 23:23:12.0515 3840 AVGIDSEH (84853f800cd69252c3c764fe50d0346f) C:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys
2011/04/12 23:23:12.0671 3840 AvgLdx86 (b8c187439d27aba430dd69fdcf1fa657) C:\WINDOWS\system32\Drivers\avgldx86.sys
2011/04/12 23:23:12.0796 3840 AvgMfx86 (53b3f979930a786a614d29cafe99f645) C:\WINDOWS\system32\Drivers\avgmfx86.sys
2011/04/12 23:23:12.0968 3840 AvgTdiX (22e3b793c3e61720f03d3a22351af410) C:\WINDOWS\system32\Drivers\avgtdix.sys
2011/04/12 23:23:13.0125 3840 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/04/12 23:23:13.0390 3840 BEHRINGER_2902 (b46ca7a8d52d878408db9554445c41a1) C:\WINDOWS\system32\Drivers\BUSB2902.sys
2011/04/12 23:23:13.0609 3840 BUSB_AUDIO_WDM (f1d6ad745dbf94a141d077b6c9e22f00) C:\WINDOWS\system32\drivers\busbwdm.sys
2011/04/12 23:23:13.0781 3840 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/04/12 23:23:14.0031 3840 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/04/12 23:23:14.0218 3840 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/04/12 23:23:14.0578 3840 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/04/12 23:23:15.0281 3840 cmudaxp (fd8bdb29d5398a6432f9d8862636fc56) C:\WINDOWS\system32\drivers\cmudaxp.sys
2011/04/12 23:23:16.0062 3840 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/04/12 23:23:16.0437 3840 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/04/12 23:23:16.0718 3840 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/04/12 23:23:16.0828 3840 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/04/12 23:23:17.0015 3840 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/04/12 23:23:17.0281 3840 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/04/12 23:23:17.0484 3840 ElbyCDIO (44996a2addd2db7454f2ca40b67d8941) C:\WINDOWS\system32\Drivers\ElbyCDIO.sys
2011/04/12 23:23:17.0687 3840 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/04/12 23:23:17.0890 3840 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2011/04/12 23:23:18.0031 3840 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/04/12 23:23:18.0218 3840 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2011/04/12 23:23:18.0328 3840 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\DRIVERS\fltMgr.sys
2011/04/12 23:23:18.0531 3840 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/04/12 23:23:18.0750 3840 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/04/12 23:23:18.0953 3840 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys
2011/04/12 23:23:19.0140 3840 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/04/12 23:23:19.0421 3840 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2011/04/12 23:23:19.0609 3840 hidusb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/04/12 23:23:19.0937 3840 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/04/12 23:23:20.0375 3840 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/04/12 23:23:20.0546 3840 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/04/12 23:23:20.0937 3840 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/04/12 23:23:21.0078 3840 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\DRIVERS\Ip6Fw.sys
2011/04/12 23:23:21.0296 3840 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/04/12 23:23:21.0500 3840 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/04/12 23:23:21.0671 3840 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/04/12 23:23:21.0828 3840 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/04/12 23:23:22.0031 3840 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/04/12 23:23:22.0203 3840 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/04/12 23:23:22.0343 3840 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/04/12 23:23:22.0531 3840 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/04/12 23:23:22.0687 3840 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/04/12 23:23:22.0937 3840 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/04/12 23:23:23.0062 3840 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/04/12 23:23:23.0234 3840 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/04/12 23:23:23.0421 3840 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/04/12 23:23:23.0515 3840 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/04/12 23:23:23.0718 3840 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/04/12 23:23:23.0859 3840 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/04/12 23:23:24.0000 3840 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/04/12 23:23:24.0140 3840 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/04/12 23:23:24.0281 3840 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/04/12 23:23:24.0453 3840 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/04/12 23:23:24.0593 3840 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/04/12 23:23:24.0718 3840 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
2011/04/12 23:23:24.0843 3840 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/04/12 23:23:24.0953 3840 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/04/12 23:23:25.0046 3840 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/04/12 23:23:25.0062 3840 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/04/12 23:23:25.0109 3840 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/04/12 23:23:25.0203 3840 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/04/12 23:23:25.0343 3840 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/04/12 23:23:25.0531 3840 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2011/04/12 23:23:25.0671 3840 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/04/12 23:23:25.0890 3840 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/04/12 23:23:26.0062 3840 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/04/12 23:23:26.0765 3840 nv (ed9816dbaf6689542ea7d022631906a1) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys
2011/04/12 23:23:28.0390 3840 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/04/12 23:23:28.0468 3840 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/04/12 23:23:28.0531 3840 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2011/04/12 23:23:28.0593 3840 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/04/12 23:23:28.0687 3840 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/04/12 23:23:28.0734 3840 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/04/12 23:23:28.0859 3840 pbfilter (61a5701e3f543861b21bbe0932c4cc03) C:\Program Files\PeerBlock\pbfilter.sys
2011/04/12 23:23:28.0859 3840 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/04/12 23:23:28.0890 3840 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2011/04/12 23:23:28.0921 3840 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/04/12 23:23:28.0984 3840 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/04/12 23:23:29.0000 3840 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/04/12 23:23:29.0015 3840 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/04/12 23:23:29.0046 3840 PxHelp20 (153d02480a0a2f45785522e814c634b6) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2011/04/12 23:23:29.0093 3840 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/04/12 23:23:29.0109 3840 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/04/12 23:23:29.0125 3840 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/04/12 23:23:29.0125 3840 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/04/12 23:23:29.0140 3840 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/04/12 23:23:29.0171 3840 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/04/12 23:23:29.0187 3840 rdpdr (15cabd0f7c00c47c70124907916af3f1) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2011/04/12 23:23:29.0218 3840 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/04/12 23:23:29.0328 3840 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/04/12 23:23:29.0468 3840 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/04/12 23:23:29.0500 3840 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/04/12 23:23:29.0515 3840 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/04/12 23:23:29.0515 3840 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/04/12 23:23:29.0578 3840 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/04/12 23:23:29.0609 3840 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/04/12 23:23:29.0640 3840 Srv (0f6aefad3641a657e18081f52d0c15af) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/04/12 23:23:29.0656 3840 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/04/12 23:23:29.0671 3840 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/04/12 23:23:29.0718 3840 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/04/12 23:23:29.0765 3840 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/04/12 23:23:29.0796 3840 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/04/12 23:23:29.0812 3840 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/04/12 23:23:29.0828 3840 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/04/12 23:23:29.0875 3840 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/04/12 23:23:29.0906 3840 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/04/12 23:23:29.0953 3840 USBAAPL (4b8a9c16b6d9258ed99c512aecb8c555) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/04/12 23:23:30.0031 3840 usbaudio (e919708db44ed8543a7c017953148330) C:\WINDOWS\system32\drivers\usbaudio.sys
2011/04/12 23:23:30.0062 3840 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/04/12 23:23:30.0078 3840 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/04/12 23:23:30.0093 3840 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/04/12 23:23:30.0109 3840 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
2011/04/12 23:23:30.0140 3840 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/04/12 23:23:30.0187 3840 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/04/12 23:23:30.0187 3840 VClone (94d73b62e458fb56c9ce60aa96d914f9) C:\WINDOWS\system32\DRIVERS\VClone.sys
2011/04/12 23:23:30.0218 3840 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/04/12 23:23:30.0250 3840 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/04/12 23:23:30.0265 3840 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/04/12 23:23:30.0328 3840 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/04/12 23:23:30.0484 3840 ================================================================================
2011/04/12 23:23:30.0484 3840 Scan finished
2011/04/12 23:23:30.0484 3840 ================================================================================
2011/04/12 23:23:40.0375 2412 Deinitialize success

Upon rebooting, I rescanned with TDSSKiller, just as I did before, and it came up with nothing. However, when I went back to
Firefox, qooqlle was still there. I will now run mbam according to your instructions.

#5 Irish Dave

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Posted 12 April 2011 - 10:43 PM

MBAM results log:
Malwarebytes' Anti-Malware

Database version: 6348

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/12/2011 11:35:48 PM
mbam-log-2011-04-12 (23-35-48).txt

Scan type: Quick scan
Objects scanned: 141974
Time elapsed: 2 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

however after reboot, this qooqlle thing is still present.

#6 boopme


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Posted 13 April 2011 - 09:13 AM

Ok, its good you do not have a TDSS infection.
Your router is hijacked by trojan DNS-hijacker.

  • Please read this: Malware Silently Alters Wireless Router Settings

  • Then reset your router to it's factory default settings:

    "If your machine has been infected by one of these Zlob/DNSchanger Trojans, and your router settings have been altered, I would strongly recommend that you reset the router to its default configuration. Usually, this can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds)"

  • This is the difficult part.
    First get to the routers server. To do that open Internet Explorer and type http:\\ in the address bar and click Enter. You get the log in window.
    Fill in the password you have already found and you will get the configuration page.
    Configure the router to allow you to connect to your ISP server. In some routers it is done by a setup wizard. But you have to fill in the log in password your ISP has initially given to you.
    You can also call your ISP if you don't have your initial password.
    Don't forget to change the routers default password and set a strong password. Note down the password and keep it somewhere for future reference.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Irish Dave

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Posted 13 April 2011 - 11:49 AM

Actually, I am not sure how this would apply, because I don't have a wireless or a wired router; I only have a cable modem given to me by my service provider.

Edited by Irish Dave, 13 April 2011 - 12:03 PM.

#8 Irish Dave

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Posted 13 April 2011 - 04:50 PM

Awaiting further reply; I don't have any kind of router, just a cable modem. It wouldn't have a username and password, would it?

#9 boopme


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Posted 13 April 2011 - 08:39 PM

Hello,this is usually what is is when the other tools dont find it.

Two things we can still do.

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).

If still redirecting>>>
Change your DNS Servers:
  • Go to Posted Image > Run... and in the open box, type: cmd
  • Press OK or Hit Enter.
  • At the command prompt, type or copy/paste: ipconfig /flushdns
  • Hit Enter.
  • You will get a confirmation that the flush was successful.
  • Close the command box.
If the above commands did not resolve the problem, the next thing to try is to reset your network settings and Configure TCP/IP to use DNS.
  • Go to Posted Image > Control Panel, and choose Network Connections.
  • Right-click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties.
  • Double-click on Internet Protocol (TCP/IP) or highlight it and select Properties.
  • Under the General tab, write down any settings in case you should need to change them back.
  • Select the button that says "Obtain an IP address automatically" or make sure the DNS server IP address is the same as provided by your ISP.
  • Select the button that says "Obtain DNS servers automatically".
  • If unknown Preferred or Alternate DNS servers are listed, uncheck the box that says "Use the following DNS server address".
  • Click OK twice to get out of the properties screen and restart your computer. If not prompted to reboot go ahead and reboot manually.
-- Vista users can refer to How to Change TCP/IP settings

CAUTION: It's possible that your ISP (Internet Service Provider) requires specific DNS settings here. Make sure you know if you need these settings or not BEFORE you make any changes or you may lose your Internet connection. If you're sure you do not need a specific DNS address,
then you may proceed.

If still no joy...
We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Irish Dave

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Posted 13 April 2011 - 09:18 PM

Thank you for your reply! Here's the result of the GooredFix scan (GooredFix.txt)

GooredFix by jpshortstuff (
Log created at 22:09 on 13/04/2011 (David)
Firefox version 3.6.16 (en-US)

========== GooredScan ==========

========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [03:32 07/10/2010]
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} [21:11 28/02/2011]

C:\Documents and Settings\David\Application Data\Mozilla\Firefox\Profiles\z4ogcetj.default\extensions\
facebookfilter@chocolatesoftware.com [20:30 12/04/2011]
{7b13ec3e-999a-4b70-b9cb-2617b8323822} [20:30 12/04/2011]
{b9db16a4-6edc-47ec-a1f4-b86292ed211d} [20:30 12/04/2011]

"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG9\Firefox" [18:57 13/10/2010]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [21:11 28/02/2011]


The browsers are still redirecting, so I'm going on to option 2

#11 boopme


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Posted 13 April 2011 - 09:36 PM

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Irish Dave

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Posted 13 April 2011 - 11:01 PM

The information, including DDS logs and GMER log have been posted according to step 9 of the procedure you have outlined for me.

Thank you very much for your consideration and patience!

Topic is "Irish Dave's qooqlle.com redirect infection"

#13 Budapest


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Posted 14 April 2011 - 02:06 AM

Malware topic here: http://www.bleepingcomputer.com/forums/topic391156.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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