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My computer is infected so I tried to follow the steps on this website for removing spyware, malware, etc. however i am unable to run any executable programs. For example i have tried to run spybot, defogger, dds and everytime I hit Run, nothing happens and then I get a warning that says "Application cannot be executed. The file XXXXX.exe is infected. Please activate your antivirus software."
Also, every 20-30 minutes my computer automatically restarts. Before it restarts thought it goes to a blue screen. On this blue screen it says "The problem seems to be caused by the following file NTFS.SYS. It also says alot more but that is the one thing that stood out to me.
Thanks Rewster. First time on this website so still trying to get familiar with where to post.
I am not overly computer literate so I would just like some clarification on how to run my computer in safe mode with networking. Are you saying restart the computer and while it is rebooting hold down F10?