My boyfriend's Dell laptop running Windows 7 was restarted today and it did not turn all the way back on. It got to the Windows loading screen and then stopped and went to a black screen. There is a clicking noise where it almost sounds like it is trying to do something internally but won't. This has happened several times today with no avail.
His virus software wore off about two months ago and we have not had money to renew it, however we had scanning software on it to scan frequently and there were no viruses that we were aware of.
His computer does stay on quite frequently and does not get much rest, but it hasn't been on very long today to have overheated I wouldn't think. He is a college student so he needs his computer to be in working condition haha. Any help would be much appreciated! Thank you.
EDIT: I did not realize this at first, but the laptop was actually DROPPED on the ground off of the surface it was sitting on. He picked it back up and turned it off and tried to reboot it. Any hope for this situation?
Edited by hamluis, 12 April 2011 - 08:09 AM.
Moved from Win 7 to Internal Hardware.