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Bad image error - windows vista


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11 replies to this topic

#1 rachben111

rachben111

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  • Local time:09:11 AM

Posted 11 April 2011 - 02:09 PM

Hi there,
Ive been recieving bad image errors for the past two weeks. Everytime try to do ANYTHING on my laptop i get the following message...

"C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support"

I have done all that was asked in the preparation guide but i could not complete the GMER scan as windows was automatically shut down to stop any damage. When i went to reboot i recieved the following message which i hope is of some help.

Many thanks in advance.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: BC220008
BCP2: 00000000
BCP3: A7D9F381
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini041111-01.dmp
C:\Users\Ben & Rach\AppData\Local\Temp\WER-157826-0.sysdata.xml
C:\Users\Ben & Rach\AppData\Local\Temp\WER38EA.tmp.version.txt


Here is the DDS Log

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Ben & Rach at 18:52:34.75 on 11/04/2011
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_18
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.44.1033.18.952.193 [GMT 1:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Packard Bell\Packard Bell Recovery Management\Service\ETService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CyberLink\PowerCinema\PCMAgent.exe
C:\Program Files\CyberLink\PowerCinema\Kernel\CLML\CLMLSvc.exe
C:\Program Files\CyberLink\PlayMovie\PMVService.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\PACKARD BELL\SetUpMyPC\SmpSys.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Packard Bell\Packard Bell Recovery Management\NotificationCenter\Framework.NotificationCenter.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Users\Ben & Rach\Downloads\dds(2).scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&s=2&o=vb32&d=0209&m=easynote_mh36
uDefault_Page_URL = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&s=2&o=vb32&d=0209&m=easynote_mh36
mStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&s=2&o=vb32&d=0209&m=easynote_mh36
mDefault_Page_URL = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&s=2&o=vb32&d=0209&m=easynote_mh36
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=c:\windows\system32\ezShellStart.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [SmpcSys] c:\program files\packard bell\setupmypc\SmpSys.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SmpcSys] c:\program files\packard bell\setupmypc\SmpSys.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PCMAgent] "c:\program files\cyberlink\powercinema\PCMAgent.exe"
mRun: [CLMLServer] "c:\program files\cyberlink\powercinema\kernel\clml\CLMLSvc.exe"
mRun: [PlayMovie] "c:\program files\cyberlink\playmovie\PMVService.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [QuickTime Plugin Install] c:\program files\quicktime\plugins\DeleteMe1.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\users\ben&ra~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SEH: EasyBits ShellExecute Hook: {e54729e8-bb3d-4270-9d49-7389ea579090} - c:\windows\system32\EZUPBH~1.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\ben&ra~1\appdata\roaming\mozilla\firefox\profiles\w042nvze.default\
FF - prefs.js: browser.startup.homepage - hxxp://nessr.easysearch.org.uk/
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\ben & rach\appdata\local\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\cyberlink\playmovie\000.fcl [2009-2-22 41456]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-3 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-3 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-3 27216]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2009-1-8 288768]
S3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2009-1-8 3658752]
.
=============== Created Last 30 ================
.
2011-04-07 18:07:34 -------- d-----w- c:\users\ben&ra~1\appdata\roaming\Malwarebytes
2011-04-07 18:07:01 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-07 18:06:56 -------- d-----w- c:\progra~2\Malwarebytes
2011-04-07 18:06:49 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-07 18:06:48 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-07 16:27:58 -------- d-----w- c:\users\ben&ra~1\appdata\roaming\SUPERAntiSpyware.com
2011-04-07 16:27:58 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2011-04-07 16:27:22 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-04-03 16:01:03 632064 ----a-w- c:\windows\system32\msvcr80.dll
2011-04-03 16:01:00 554240 ----a-w- c:\windows\system32\msvcp80.dll
2011-04-03 16:00:58 34048 ----a-w- c:\windows\system32\eEmpty.exe
2011-04-03 16:00:15 -------- d-----w- c:\program files\common files\MicroWorld
2011-04-03 15:59:48 -------- d-----w- c:\progra~2\MicroWorld
.
==================== Find3M ====================
.
.
============= FINISH: 19:00:01.71 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,205 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:12:11 PM

Posted 21 April 2011 - 02:52 PM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 rachben111

rachben111
  • Topic Starter

  • Members
  • 6 posts
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  • Local time:09:11 AM

Posted 27 April 2011 - 07:34 AM

Hi,

Thanks for getting back to me. My problem is everytime i try to action something on my laptop , even when i try to open programs or even logging on to windows i receive this message.

"C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support"

Once i have closed the above message i am able to use different programs/software as normal and other than having a really slow laptop nothing else seems to have been affected.

I have done all that was asked in the preparation guide but i could not complete the GMER scan as windows was automatically shut down to stop any damage.


DDS -

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Ben & Rach at 13:15:42.57 on 27/04/2011
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_18
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.44.1033.18.952.123 [GMT 1:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Packard Bell\Packard Bell Recovery Management\Service\ETService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Windows\system32\taskeng.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CyberLink\PowerCinema\PCMAgent.exe
C:\Program Files\CyberLink\PowerCinema\Kernel\CLML\CLMLSvc.exe
C:\Program Files\CyberLink\PlayMovie\PMVService.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\PACKARD BELL\SetUpMyPC\SmpSys.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG10\avgmfapx.exe
C:\Program Files\AVG\AVG10\avgmfapx.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Packard Bell\Packard Bell Recovery Management\NotificationCenter\Framework.NotificationCenter.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\MsiExec.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Ben & Rach\Downloads\dds(3).scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&s=2&o=vb32&d=0209&m=easynote_mh36
uDefault_Page_URL = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&s=2&o=vb32&d=0209&m=easynote_mh36
mStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&s=2&o=vb32&d=0209&m=easynote_mh36
mDefault_Page_URL = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&s=2&o=vb32&d=0209&m=easynote_mh36
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=c:\windows\system32\ezShellStart.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [SmpcSys] c:\program files\packard bell\setupmypc\SmpSys.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SmpcSys] c:\program files\packard bell\setupmypc\SmpSys.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PCMAgent] "c:\program files\cyberlink\powercinema\PCMAgent.exe"
mRun: [CLMLServer] "c:\program files\cyberlink\powercinema\kernel\clml\CLMLSvc.exe"
mRun: [PlayMovie] "c:\program files\cyberlink\playmovie\PMVService.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [QuickTime Plugin Install] c:\program files\quicktime\plugins\DeleteMe1.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
StartupFolder: c:\users\ben&ra~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SEH: EasyBits ShellExecute Hook: {e54729e8-bb3d-4270-9d49-7389ea579090} - c:\windows\system32\EZUPBH~1.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\ben&ra~1\appdata\roaming\mozilla\firefox\profiles\w042nvze.default\
FF - prefs.js: browser.startup.homepage - hxxp://nessr.easysearch.org.uk/
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\ben & rach\appdata\local\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg10\Firefox4
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-1-19 32464]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-2-10 296400]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\cyberlink\playmovie\000.fcl [2009-2-22 41456]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-3-30 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 28624]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2009-1-8 288768]
S3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2009-1-8 3658752]
.
=============== Created Last 30 ================
.
2011-04-26 16:15:28 1161728 ----a-w- c:\windows\system32\mfc42u.dll
2011-04-26 16:15:28 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-04-19 16:36:44 2040832 ----a-w- c:\windows\system32\win32k.sys
2011-04-19 16:36:22 292864 ----a-w- c:\windows\system32\atmfd.dll
2011-04-19 16:36:21 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-04-19 16:36:14 213504 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-04-19 16:36:12 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-04-19 16:36:10 69632 ----a-w- c:\windows\system32\drivers\bowser.sys
2011-04-19 16:36:10 105984 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-19 16:35:56 304640 ----a-w- c:\windows\system32\drivers\srv.sys
2011-04-19 16:35:55 146432 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-04-19 16:35:53 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-19 16:35:43 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-04-19 16:35:43 25088 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-04-19 16:32:45 738816 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-19 16:30:06 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-04-07 18:07:34 -------- d-----w- c:\users\ben&ra~1\appdata\roaming\Malwarebytes
2011-04-07 18:07:01 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-07 18:06:56 -------- d-----w- c:\progra~2\Malwarebytes
2011-04-07 18:06:49 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-07 18:06:48 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-07 16:27:58 -------- d-----w- c:\users\ben&ra~1\appdata\roaming\SUPERAntiSpyware.com
2011-04-07 16:27:58 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2011-04-07 16:27:22 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-04-03 16:01:03 632064 ----a-w- c:\windows\system32\msvcr80.dll
2011-04-03 16:01:00 554240 ----a-w- c:\windows\system32\msvcp80.dll
2011-04-03 16:00:58 34048 ----a-w- c:\windows\system32\eEmpty.exe
2011-04-03 16:00:15 -------- d-----w- c:\program files\common files\MicroWorld
2011-04-03 15:59:48 -------- d-----w- c:\progra~2\MicroWorld
2011-03-30 16:16:52 134480 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
.
==================== Find3M ====================
.
2011-02-18 15:48:42 833024 ----a-w- c:\windows\system32\wininet.dll
2011-02-18 15:45:02 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-02-18 14:09:54 389632 ----a-w- c:\windows\system32\html.iec
2011-02-18 13:48:10 1383424 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-16 15:35:41 430080 ----a-w- c:\windows\system32\vbscript.dll
.
============= FINISH: 13:24:38.10 ===============

Attached File  Attach.txt   5.64KB   1 downloads

#4 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,205 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:12:11 PM

Posted 27 April 2011 - 07:40 AM

Hi again,

COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 rachben111

rachben111
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:09:11 AM

Posted 28 April 2011 - 12:10 PM

Hi, Here is the COMBOFIX LOG :thumbup2:

ComboFix 11-04-27.04 - Ben & Rach 28/04/2011 17:48:58.1.2 - x86
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.44.1033.18.952.123 [GMT 1:00]
Running from: c:\users\Ben & Rach\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Ben & Rach\AppData\Roaming\Microsoft\Windows\Templates\704g2smt3les0vhg27bh254kl6878srlwy60
c:\windows\system32\Install.cmd
.
.
((((((((((((((((((((((((( Files Created from 2011-03-28 to 2011-04-28 )))))))))))))))))))))))))))))))
.
.
2011-04-28 17:02 . 2011-04-28 17:02 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-04-28 16:50 . 2011-04-18 08:15 7071056 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{A8AF7914-F50A-4BF3-8704-142826A6A8F7}\mpengine.dll
2011-04-26 16:15 . 2011-03-10 16:12 1161728 ----a-w- c:\windows\system32\mfc42u.dll
2011-04-26 16:15 . 2011-03-10 16:12 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-04-19 16:36 . 2011-03-03 12:53 2040832 ----a-w- c:\windows\system32\win32k.sys
2011-04-19 16:36 . 2011-02-16 13:24 292864 ----a-w- c:\windows\system32\atmfd.dll
2011-04-19 16:36 . 2011-02-16 15:29 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-04-19 16:36 . 2011-02-22 12:52 213504 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-04-19 16:36 . 2011-02-22 12:52 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-04-19 16:36 . 2011-02-22 12:51 105984 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-19 16:36 . 2011-02-22 12:51 69632 ----a-w- c:\windows\system32\drivers\bowser.sys
2011-04-19 16:35 . 2011-02-18 13:31 304640 ----a-w- c:\windows\system32\drivers\srv.sys
2011-04-19 16:35 . 2011-02-18 13:31 146432 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-04-19 16:35 . 2011-02-18 13:31 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-04-19 16:35 . 2011-03-02 14:49 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-04-19 16:35 . 2009-05-04 10:11 25088 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-04-19 16:32 . 2011-03-03 15:00 738816 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-19 16:30 . 2011-03-03 10:49 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-04-07 18:07 . 2011-04-07 18:07 -------- d-----w- c:\users\Ben & Rach\AppData\Roaming\Malwarebytes
2011-04-07 18:06 . 2011-04-07 18:06 -------- d-----w- c:\programdata\Malwarebytes
2011-04-07 18:06 . 2011-04-28 16:27 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-07 16:27 . 2011-04-07 16:27 -------- d-----w- c:\users\Ben & Rach\AppData\Roaming\SUPERAntiSpyware.com
2011-04-07 16:27 . 2011-04-07 16:27 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-04-07 16:27 . 2011-04-07 16:28 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-04-03 16:01 . 2011-04-03 16:01 632064 ----a-w- c:\windows\system32\msvcr80.dll
2011-04-03 16:01 . 2011-04-03 16:00 554240 ----a-w- c:\windows\system32\msvcp80.dll
2011-04-03 16:00 . 2011-04-03 16:00 34048 ----a-w- c:\windows\system32\eEmpty.exe
2011-04-03 16:00 . 2011-04-03 16:00 -------- d-----w- c:\program files\Common Files\MicroWorld
2011-04-03 15:59 . 2011-04-03 16:00 -------- d-----w- c:\programdata\MicroWorld
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-02 17:11 . 2009-10-03 09:42 222080 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SmpcSys"="c:\program files\PACKARD BELL\SetUpMyPC\SmpSys.exe" [2008-07-07 1038136]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-03-16 2423752]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [2008-08-04 6265376]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-08 894512]
"SmpcSys"="c:\program files\Packard Bell\SetupMyPC\SmpSys.exe" [2008-07-07 1038136]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-08-12 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-08-12 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-08-12 145944]
"PCMAgent"="c:\program files\CyberLink\PowerCinema\PCMAgent.exe" [2008-03-21 143360]
"CLMLServer"="c:\program files\CyberLink\PowerCinema\Kernel\CLML\CLMLSvc.exe" [2008-04-11 196608]
"PlayMovie"="c:\program files\CyberLink\PlayMovie\PMVService.exe" [2008-03-31 172032]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-09-08 421888]
"QuickTime Plugin Install"="c:\program files\QuickTime\Plugins\DeleteMe1.exe" [2010-12-15 86016]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-24 421160]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"="start http:" [X]
.
c:\users\Ben & Rach\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
R2 gupdate1c9cdd05d883ad4;Google Update Service (gupdate1c9cdd05d883ad4);c:\program files\Google\Update\GoogleUpdate.exe [2009-05-05 133104]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [x]
R3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\DRIVERS\NETw5v32.sys [2008-04-27 3658752]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-05-10 67656]
S2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\CyberLink\PlayMovie\000.fcl [2008-03-31 41456]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S2 ETService;Empowering Technology Service;c:\program files\Packard Bell\Packard Bell Recovery Management\Service\ETService.exe [2008-07-16 24576]
S2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe [2008-01-21 21504]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\DRIVERS\RTL8187B.sys [2007-11-08 288768]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
ezSharedSvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-28 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-05-05 22:24]
.
2011-04-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-05 22:25]
.
2011-04-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-05 22:25]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&s=2&o=vb32&d=0209&m=easynote_mh36
mStart Page = hxxp://homepage.packardbell.com/rdr.aspx?b=ACPW&l=0809&s=2&o=vb32&d=0209&m=easynote_mh36
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel
FF - ProfilePath - c:\users\Ben & Rach\AppData\Roaming\Mozilla\Firefox\Profiles\w042nvze.default\
FF - prefs.js: browser.startup.homepage - hxxp://nessr.easysearch.org.uk/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-28 18:02
Windows 6.0.6001 Service Pack 1 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{49DE1C67-83F8-4102-99E0-C16DCC7EEC796}]
"ImagePath"="\??\c:\program files\CyberLink\PlayMovie\000.fcl"
.
Completion time: 2011-04-28 18:07:49
ComboFix-quarantined-files.txt 2011-04-28 17:07
.
Pre-Run: 89,652,600,832 bytes free
Post-Run: 92,555,845,632 bytes free
.
- - End Of File - - 8645C5947AD44D37E53A33F2AB889975

#6 Elise

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Posted 28 April 2011 - 01:48 PM

Hi there, how are things running now? Do you have any problem left?

Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:
  • Download the latest version of Adobe Reader Version X. and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
    If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
Your Adobe Reader is now up to date!


Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
  • Download the latest version of Java Runtime Environment (JRE) Version 6.
  • Look for "JDK 6 Update 25 (JDK or JRE).
  • Click the "Download JRE" button at the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".

    • Select the appropriate download for your version of Windows:
    • Select "Windows x86 Offline" and click on jre-6u25-windows-i586.exe
    • Select "Windows x64" and click on jre-6u25-windows-x64.exe
    • Select "Windows Intel Itanium" and click on jre-6u25-windows-ia64.exe
  • Save it to your desktop
  • Close any programs you may have running - especially your web browser.
  • Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
  • Reboot your computer once all Java components are removed.
  • Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.


Finally, please launch Malwarebytes Antimalware, update it and run a full scan. Post me the resulting log.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 rachben111

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Posted 28 April 2011 - 03:43 PM

Hello! All the windows error messages have stoped and i have updated Java and adobe as requested and also ran malwarebytes, here is the log :-

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6467

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

28/04/2011 21:40:18
mbam-log-2011-04-28 (21-40-18).txt

Scan type: Quick scan
Objects scanned: 148120
Time elapsed: 9 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Everything seems to be back to normal now, thankyou ever so much for your help its much appreciated

Rach :busy:

#8 Elise

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Posted 29 April 2011 - 01:39 AM

Hi again, I'm glad to hear that! :)
Your Vista installation is outdated. Click Start > All Programs > Windows update and install all recommended updates, including service pack 2.

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 rachben111

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Posted 30 April 2011 - 03:42 PM

Hello,

I have updated windows including service pack 2. I have also Scanned with ESET and no threats were found :thumbup2:

Is there anything else that i need to do?

Many thanks,
Rach

#10 Elise

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Posted 01 May 2011 - 02:29 AM

Hi Rach, good to hear that.

ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
  • Delete DDS
Please read these advices, in order to prevent reinfecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
Some more links you might find of interest:
Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

regards, Elise


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#11 rachben111

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Posted 02 May 2011 - 06:25 AM

I have read all the information and i want to thankyou once again for all your help

Take care,
Rach :thumbup2:

#12 Elise

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Posted 02 May 2011 - 06:35 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise


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