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Fake Windows update issues killing me


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#1 Fletchguy

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Posted 10 April 2011 - 08:48 PM

Hello and thanks in advance. I am having a ton of issues that all came at one time and I am not sure of the origin or how it got in but I need some help getting cleaned again . The run down I use a sony vaio laptop running Windows vista Home premium. The other day all was fine I run daily scans run protection and firewalls but I had windows update pop up on my task bar nothing weird about it. It had some microsoft updates and an ie 9 update in it so i downloaded it. I never use ie but figured I would just update since it was being pushed. Well after that my entire machine went crazy on me.

I know I was infected by Windows Restore virus for sure. Things that I had happen were the pop up your hard drive is corrupt message, I got locked out of a ton of folders, it hid folders and hide my desktop icons and hide the program files. It removed my access to the Accessory folder and removed it from my program list in the start button. I would get java error messages when I restarted while I could hear ads I couldn't see a video but heard the audio like 3 in a row when started. It did something to my system restore. I was able to finally find it but when I run it it lets me choose date then initiates sits at the blue windows screen saying system restore is initialing...... it goes through the process but takes awhile then it restarts and nothing changed then 10 minutes after boot a message comes up saying restore was unsucessful. I'm still locked out of some places I get the need administrator permission and I only have one account which is my admin account and it shows full permission granted.If I open IE it will go directly to ad site even though I have homepage set at google. If I go to google and do a search it finds results but if you click they redirect. The only browser that I can go directly to sites or download malware programs with is Minesfield. Goolge chrome,ie and firefox all have issues.Also I know get an annoying message when running virus scans about"No disk is in the drive..something about DR1.dll or something.

Now some of what I have gone through so far. I have restored my desktop icons and unhide the missing program folders. I have access to my accessory folder but shortcut in start>prgrams is still missing. I have done a few different cleanings in safe mode. I have used malwarebytes updated definitions which cleaned roughly 60 found items. I have run Spy bot search and destroy which found 31 infections after malwarebytes cleaned. i have run super anti virus which cleaned like 18 items. I completely uninstalled Firefox and all related files and setting then used a copy on a usb stick to fresh install, I uninstalled the ie 9 uipdate. I have run smitfraud which is iffy as I think something is trying to stop it as it doesn't seem right and I cant update it.I was getting ready to come here so i knew id need to download combofix to my desktop so i have it but haven't run it yet as i know it is prefered to wwait on posting or running randomly and better to go through mods steps as requested.

So thats where I am at so I am ready to begin following directions to see what we can do....Let me know what is needed for the first step and I'll get to it. Again thanks in advance for all help....

Edited by Budapest, 10 April 2011 - 08:59 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest


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#2 Budapest

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Posted 10 April 2011 - 08:59 PM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Budapest

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Posted 11 April 2011 - 04:55 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic390483.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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