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infected with trojan.dropper/gen-fsg, trouble with dds and gmer


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#1 sunshine24

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Posted 10 April 2011 - 03:24 PM

A portion of my DDS (makes no sense)... (running computer in safe mode with networking)...

MZ   ÿÿ ¸ @ € º ´ Í!¸LÍ!This program cannot be run in DOS mode.

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Edited by Budapest, 10 April 2011 - 04:58 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest


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#2 sunshine24

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Posted 10 April 2011 - 04:26 PM

I think I removed the malware with malwarebytes but whatever was on my computer has erased all my pictures and documents and I'm having trouble getting it back. I have a backup and restore center on my computer, but it says there's an error when I try to restore documents and there are no pictures in my pictures folder to restore. Anything that i can do about this?

#3 Budapest

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Posted 10 April 2011 - 04:59 PM

Try running this tool to see if it makes your files visible again.

http://download.bleepingcomputer.com/grinler/unhide.exe
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 sunshine24

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Posted 10 April 2011 - 05:36 PM

I'm running it. Not sure if I'm doing this right. A black box popped up and says please be patient while your files are made visible again... Processing C:\...

I can't tell whether it's doing anything. Is this how it works?

Also... I just got a pop up in the bottom right-hand corner of my PC. It looks legitimate but I don't think it is. It started when the trojan/malware got on my computer and I thought it was gone until now. It says "attrib.exe-file is corrupt... please run the chkdsk utility". I don't know what to do about that. Does that mean I still have a trojan on my PC?

#5 sunshine24

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Posted 10 April 2011 - 05:39 PM

The file recovery just finished and I got my pics back! Thank you so much!!

Any idea what I should do about that attrib.exe message?

#6 Budapest

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Posted 10 April 2011 - 05:45 PM

Run a quick scan with Malwarebytes and post the log.

Make sure you update Malwarebytes before running the scan.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 sunshine24

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Posted 10 April 2011 - 06:11 PM

Here's the log.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6327

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19019

4/10/2011 7:10:23 PM
mbam-log-2011-04-10 (19-10-23).txt

Scan type: Quick scan
Objects scanned: 159213
Time elapsed: 20 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 Budapest

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Posted 10 April 2011 - 07:01 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 sunshine24

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Posted 10 April 2011 - 11:15 PM

Hi. Here are the results:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/10/2011 at 11:56 PM

Application Version : 4.45.1000

Core Rules Database Version : 6803
Trace Rules Database Version: 4615

Scan type : Complete Scan
Total Scan Time : 01:32:35

Memory items scanned : 298
Memory threats detected : 0
Registry items scanned : 8826
Registry threats detected : 0
File items scanned : 181248
File threats detected : 21

Adware.Tracking Cookie
C:\Users\T.Powell\AppData\Roaming\Microsoft\Windows\Cookies\t.powell@advertising[1].txt
C:\Users\T.Powell\AppData\Roaming\Microsoft\Windows\Cookies\t.powell@ads.pointroll[1].txt
C:\Users\T.Powell\AppData\Roaming\Microsoft\Windows\Cookies\t.powell@pointroll[2].txt
C:\Users\T.Powell\AppData\Roaming\Microsoft\Windows\Cookies\t.powell@serving-sys[2].txt
C:\Users\T.Powell\AppData\Roaming\Microsoft\Windows\Cookies\t.powell@tribalfusion[1].txt
C:\Users\T.Powell\AppData\Roaming\Microsoft\Windows\Cookies\t.powell@media6degrees[2].txt
C:\Users\T.Powell\AppData\Roaming\Microsoft\Windows\Cookies\t.powell@realmedia[1].txt
C:\Users\T.Powell\AppData\Roaming\Microsoft\Windows\Cookies\t.powell@doubleclick[1].txt
.collective-media.net [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.collective-media.net [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.collective-media.net [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.collective-media.net [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.collective-media.net [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.collective-media.net [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.collective-media.net [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.doubleclick.net [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.questionmarket.com [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.questionmarket.com [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.kontera.com [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.kontera.com [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]
.kontera.com [ C:\Users\T.Powell\AppData\Roaming\Mozilla\Firefox\Profiles\ukhwabqp.default\cookies.sqlite ]

#10 Budapest

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Posted 10 April 2011 - 11:37 PM

How's your computer running now?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 sunshine24

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Posted 11 April 2011 - 10:26 PM

It's running well now. Thanks! The last thing that popped up (3-4 times) was a script error. This started happening after my last run with super antispyware. Not sure if it's anything. Is there anything I can run for free to block spyware from getting on my system? I have McAfee but I dont think it works very well and I dont want to update it b/c that made my PC so slow the last time I tried...

Thanks a bunch :-)

#12 Budapest

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Posted 11 April 2011 - 11:24 PM

Have a read of this:

http://www.bleepingcomputer.com/forums/topic2520.html
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 sunshine24

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Posted 17 April 2011 - 07:46 PM

I'm having issues with my computer again. It started with those script errors. Then I started getting fake system restore and antivirus scan pop ups. I wasnt able to open any programs, including the internet and my anti-malware program. The only thing I could open was McAfee and it found a trojan, which was removed. I haven't seen anymore pop-ups. However, I do get re-directs on google. Im now using my computer in safe mode and I can't open any programs still (I always get a pop-up saying "choose a program to open this with..." and that doesn't work). I had to go through a lot to get internet explorer to work again... not really sure how it happened after about 10 failed attempts.

Can you please help me?

I would like to be able to open my programs again and run super anti-spyware and malwarebytes to clean the computer, and I'd like to get rid of those re-directs. I don't understand why I keep getting these things again everytime I think it's cleaned. :-(

THANKS!

#14 Budapest

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Posted 17 April 2011 - 08:05 PM

Please download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.

Then try running Malwarebytes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 sunshine24

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Posted 17 April 2011 - 09:51 PM

Result of the scan

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6387

Windows 6.0.6002 Service Pack 2 (Safe Mode)
Internet Explorer 8.0.6001.19019

4/17/2011 10:50:04 PM
mbam-log-2011-04-17 (22-49-52).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 328221
Time elapsed: 46 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\FpoJEykxWu (Trojan.Agent) -> Value: FpoJEykxWu -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\T.Powell\AppData\Local\dij.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe") Good: (firefox.exe) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\T.Powell\AppData\Local\dij.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\T.Powell\AppData\Local\dij.exe" -a "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\programdata\fpojeykxwu.exe (Trojan.Agent) -> No action taken.
c:\Windows\System32\drivers\beep.sys (Fake.Beep.sys) -> No action taken.




Im going to restart now and see if I can get the computer to work w/o safe mode...

Thanks for helping.




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