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Am I infected? MS removal tool/AVG pop ups


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#1 sfracing

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Posted 10 April 2011 - 10:35 AM

Just today I had a "MS removal tool" pop up on my screen that automatically made it look like a program was scanning my computer. Then at the bottom might it would pop up with a red x that AVG might be out of date.

I just would like to know what the next steps are. My computer has been running AWEFULLY slow for some time now, and I figured something was going on, but today finally this crap showed up!

Thanks so much in advance!

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#2 sfracing

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Posted 14 April 2011 - 07:27 PM

Help?

#3 boopme

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Posted 14 April 2011 - 07:53 PM

Hello and welcome. sorry you got passed bu,it is just soooooo busy.

Please follow our Removal Guide here Remove MS Removal Tool .
After reading how the malware is misleading you ...
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 sfracing

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Posted 16 April 2011 - 10:45 AM

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6374

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

4/16/2011 9:20:15 AM
mbam-log-2011-04-16 (09-20-15).txt

Scan type: Quick scan
Objects scanned: 141685
Time elapsed: 2 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\fLk31002kMpGo31002 (Trojan.FakeAlert) -> Value: fLk31002kMpGo31002 -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\all users\application data\flk31002kmpgo31002\flk31002kmpgo31002.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.



Thanks man! I appreciate your help! Everything seems to be running fine from what I can tell. :)

#5 boopme

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Posted 16 April 2011 - 07:15 PM

You're welcome.. What version of JAVA,if any, is running?
Go into Control Panel>Add Remove Programs. Be sure the 'Show Updates' box is checked. Go down the list and tell me what Java applications are installed and their version. (Highlight the program to see this).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 sfracing

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Posted 17 April 2011 - 09:10 AM

Java 6 update 24 it says...

#7 boopme

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Posted 17 April 2011 - 12:52 PM

Ok thats the good one. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

You are good to do.
If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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