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Shutdown Problem

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#1 twixster


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Posted 29 December 2005 - 01:03 PM

I cannot shutdown or restart this laptop. When I tell my system to shutdown, it goes through the motions and then stops after the window giving the shutdown status (windows is now shutting down) disappears. By stop i mean freezes, no keyboard access or mouse movements. The only way to shutdown at that point is to hold down the power button. Please, i can not figure out what is wrong, i have tried to kill some services dealing with networking but so far nothing has worked. I am fairly confident that it is a software problem considering that everything works fine in safe mode.

System Specs Toshiba R200
Gig of ram
60 gig Drive

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#2 RichieP


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Posted 29 December 2005 - 01:52 PM

Have a look in Event Viewer to see any errors reported at the time you shut down. To access this, right-click My Computer and select Manage. Click on Event Viewer then view the logs.

#3 twixster

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Posted 29 December 2005 - 01:57 PM

That was the first thing that i checked when they gave me the laptop to check it and there are no errors at all, at least none that i can find.

#4 usasma


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Posted 29 December 2005 - 10:22 PM

An excellent shutdown troubleshooting resource:
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