For several months now, I have not been able to access my optical devices. I brought it to a computer repair guy when I went to visit my parents in February (he gave me the same advice as Window's support forum) and he said the solutions were to a) do a system restore/last known good configuration or B) reinstall Windows. The first is not possible because this issue is months old and I do not remember when the error began to occur; the second is not possible because my computer is slowly dying anyway and I seriously don't want to reinstall 5+ years worth of settings/programs. I'll eventually have to buy a new set-up and have to do it then.
Ok, so onto the interesting stuff. I am on XP Home on a Dell Inspiron 6000 laptop. I have an internal TSSTcorp CDRW/DVD TSL462C (it plays/burns CDRW and reads DVDs) and an external LACIE brand IDE-DVD DVDRW8651 USB device (it plays/burns CDRW and DVDs). My USB ports work fine for multiple devices (mp3 player explorer, connection to camera, external harddrives, printer, etc).
I have a Code 19 error for both optical devices which means: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)". I didn't willingly do anything to cause this, it seemed to just randomly break one day. I uninstalled both (one at a time), rebooted, and both reinstalled without a hitch. The Code 19 remained. I did a search in the Registry for TSST and found some registry keys:
Value Data: EHomeVideoDropTarget
(There's also a key that says "Default" in the same folder.)
There isn't a a similar registry key for the LACIE brand IDE-DVD DVDRW8651 USB device.
The thing is... I don't have an H drive. The internal TSST is the D drive, and the external Lacie is the E drive, at least what I remember. Can I somehow fix this with a few keystrokes?
I also found mentions on these two optical devices in these folders:
That same computer repair guy in the beginning of the story has a freshly wiped/reformatted Inspiron 6000. If he copied the healthy registry keys for the internal TSST, could he mail them to me on a USB thumb drive and then could I drop/drag them into the correct spots?
Thanks for any insight on this. Don't wanna blow up the computer.
Edited by warpday, 10 April 2011 - 02:46 AM.