Posted 28 December 2005 - 04:29 PM
I work for a non-profit employment organization and we have a small computer lab for our clients. We have four computers setup, two with Windows XP Pro SP2 and two with Windows 2000 SP4. The printer is a Brother HL-2070N connected to one of the Windows 2000 machines via its printer port and is accessed via the network by the other three.
Here's the problem: occassionally (about once a week it seems) one (or more) of the computers will no longer be able to print. It's always been one of the XP machines, never the Win 2000's. Usually what I have to do is delete the printer from the machine then add it again. Afterwards, it works fine... for a while. This only happens when logged in under a "Standard User" account. When I log on using the Administrator's account, everything works fine.
Does this have something to do with having mixed OS's? Should the two computers running Win 200 be upgraded or should the printer be attached to one of the Win XP machines?
A coworker suggested promoting the Client accounts to "Power User" level. This seems to alleviate the problem but I'm uncomfortable with giving our clients such privileges when I'm the one responsible for keeping the lab up and running and free of viruses & spyware.