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I use Kaspersky anti-virus personal on my computer but lately I have been having problems with my computer and I have followed bleeping computers guide to hopefully remove any viruses or what ever there is on here.
The problem is I used the free online virus scanner on BitDefender which told me I have about 5 viruses which it cannot remove itself. So why is it Kaspersky does not pick these viruses up for me? and how can I now remove these viruses?
Make sure that your antivirus program is fully updated with the latest virus detection files. Boot your computer from safe mode. Open you antivirus program. Run a full scan. Remove/fix any items found.
Could you also report back with the names/files/locations that BitDefender said were infected with a virus.